Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pat Peck Honda
Gulfport, MS
683 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 683 reviews
February 07, 2014
My husband and I shopped for several months to find just what we wanted. We had been to several dealerships and dealt with quite a few not so honest salesmen. I walked away from a few just because I am not what we wanted. We had been to several dealerships and dealt with quite a few not so honest salesmen. I walked away from a few just because I am not going to buy from someone who promises one thing and then changes it when you get there. John Palmer was great. He was very open and honest about price, problems the car had (very minor), gas mileage, etc. He new our budget and did not try to pressure us into spending more than we were comfotorable with. It is because of John that we will use Pat Peck Honda again. I need to add that it is about 3 hours from our house in Baton Rouge, but well worth the drive. More
by belaalca
Employees Worked With
John Palmer
February 06, 2014
I was in the market for a vehicle and my friend referred me to Pat Peck Honda to see a sales consultant name Vinh. Didnt know what to expect untill i arrived at Patpeck Honda. All of the sales staff were ve me to Pat Peck Honda to see a sales consultant name Vinh. Didnt know what to expect untill i arrived at Patpeck Honda. All of the sales staff were very professional and very kind. Vinh, a sales consultant that i got referred to was more than expected. He showed me to a brand new 2014 Honda Accord and showed me all the excellent features about the car. General sales manager by the name Jim gave us the best deal on the coast. Way better deal than Slidell or even Mobile. So i bought the car without hesitation. Rate from 1 through 5. Patpeck honda gets a 6 for wayyyyy above excellent service. I highly recommend anyone and everyone to Patpeck Honda. More
by Baole228
Employees Worked With
Vinh Trinh
February 04, 2014
Bobby was very easy/willing to work with us. He made sure to answer any questions we had. I would recommend anyone looking for a Honda go see him! to answer any questions we had. I would recommend anyone looking for a Honda go see him! More
by Apeleaz
Employees Worked With
Bobby Thaxton
January 26, 2014
My wife and I are expecting a baby soon and we need a new/used minivan. we had decided to get a Honda odyssey and started looking. After day's of looking around we found a nice used one at pat peck honda new/used minivan. we had decided to get a Honda odyssey and started looking. After day's of looking around we found a nice used one at pat peck honda on line in our price range so I sent an email. They contacted me right away and told me about two of them they had. So we made the trip from Abita Springs La to go check them out. We worked with John Palmer and he was very courteous and helpful. They definitely made the trip worth our while. I would recommend my friends and family to go there for there next vehicle and definitely ask for John Palmer. Thank you for the great service and not making us feel pressured into buying the vehicle. He even Bought me a hat out of his own pocket for my birthday. Thank you again. Brian More
by BrianBiggs
Employees Worked With
John Palmer
January 25, 2014
I am a college student and I was looking around for a new car. Vinh Trinh helped me look for the perfect car for the perfect price. He was very patience, helpful, and friendly. I highly recommend coming to P car. Vinh Trinh helped me look for the perfect car for the perfect price. He was very patience, helpful, and friendly. I highly recommend coming to Pat Peck Honda in Gulfport and asking for Vinh Trinh. He can help you with purchasing a car for a great price! More
by luong55
Employees Worked With
Vinh Trinh
December 31, 2013
Worst experience. On vacation from Texas. Dropped off my 2013 Odyssey with 6500 miles on the odometer for a transmission/driveline vibration that developed en route to Mississippi at highway speeds at 8am t 2013 Odyssey with 6500 miles on the odometer for a transmission/driveline vibration that developed en route to Mississippi at highway speeds at 8am today. The intake service advisor, Bridget, was extremely rude from the start. And then when I returned to drive with the tech, because they couldn't duplicate the vibration, only 4 miles had been driven since I dropped it off (I took a before picture of the mileage). How is it even possible that the vehicle was properly assessed at highway speeds? Upon duplication of the vibration repeatedly on the ride along I'm told the vibration that just started within the last 500 miles is "normal". I just hope my family and I make it home safely. What a waste of time. More
by Jetzkin
Employees Worked With
Bridget
November 08, 2013
From the general manager, Marvin Bodin to the finance manager, Scot Surla, the customer service is very poor. The general manager not helpful at all. He could care less. To date, he has not owned up to t manager, Scot Surla, the customer service is very poor. The general manager not helpful at all. He could care less. To date, he has not owned up to the many problems that his dealership has caused. Very unprofessional! The salesman that sold the car is no longer at the dealership and the other finance manager whom assisted in the deal is also gone. I will not recommend this dealership to anyone. More
by 2pretty4u
Employees Worked With
Scot Surla, Marvin Bodin
February 05, 2013
My husband and I came to this location hoping to get a better idea of what type of vehicle we wanted to purchase. Our choice depended on price, trade in value of my old car and monthly payments. We had be better idea of what type of vehicle we wanted to purchase. Our choice depended on price, trade in value of my old car and monthly payments. We had been to Pat Peck Honda a year before and spoke to Lee Morgan, they offered us the highest rate for our trade in we had ever been offered. But purchasing a new car wasn't in our budget at the time. We decided to go by Pat Peck to see again about trading in for a brand new car, we were immediately greeted on the lot by salesman, Carl .K. He asked what we were interested in and after telling him we went inside to discuss prices. We again were offered a very fair trade in value and test drove both the 2013 accord and the 2013 civic. Carl was very friendly, very polite. And since I've been burned before at a dealership I was very cautious and timid about price, monthly payments and any negative equity on my old car. Unlike my bad experience at another dealership, Carl was very understanding about what we could and couldn't afford. And I felt that he didn't try to up the price here and there or try to convince us that we could afford more than what we stated or try to convince us that we needed something we really didn't. We were there for quite sometime (as buying a car can be time consuming) we had our three year old with us and he brought her toys, got us something to drink and popcorn. I was very pleased with the way Carl treated us and how friendly he was and how knowledgeable he was in his department! We will be asking for him when we buy again and definitely recommending him and Pat Peck to our friends!!! Next we headed to the room with the person in finance (I cannot remember his name but he was middle aged, dark hair and had an accent) we sat down to start signing papers and were pleasantly surprised when our monthly payment was $40 less than we thought it would be. He went over all of the extra warranties we could purchase but did not pressure us when we declined. He was also very friendly. We signed our papers, got the keys and drove away in our very first brand new 2013 Honda civic. Very satisfied Pat Peck Honda customers, thanks Carl!!! More
by A122708
Employees Worked With
Carl (salesman)
January 14, 2013
First, the sales department was great! Jeff, our salesperson was fun to deal with and very helpful. My problem was the service department. We made a special trip just for them to install a roof rack salesperson was fun to deal with and very helpful. My problem was the service department. We made a special trip just for them to install a roof rack and oil change, a 100 miles away! The moulding was not attached, just placed in its slot. There was also black dirt where the tech stood to install the rack, (ladders for that).Surprised it made it all the way back home. When I brought the pilot back for repairs, I tried to speak with Cathy about the problem. She put her hand up as if to stop me in my tracks and said she was on a conference call. I dont think she knows I was watching her through the window and the call seemed to be ended when I knocked and entered. She offered no appology for our inconvenience. Just stepping out to say sorry, or email would be great!!! You'd think she would want returning customers. More
by cpilot
Employees Worked With
Cathy Soland
