Pat Peck Honda
Gulfport, MS
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extremely unprofessional and inconsiderate contacted dealer about used truck on Autotrader.com.set appointment for following day at 6:00.Received e-mail asking to verify appointment. I did. got contacted dealer about used truck on Autotrader.com.set appointment for following day at 6:00.Received e-mail asking to verify appointment. I did. got off work early to drive over an hour to see truck with pocket filled with cash only to find that truck had been sold earlier that day, they could call me to ask me to verify appointment but were apparently unable to show enough common courtesy to save me a trip over to keep an appointment for a truck that had been sold. made no effort to show me anything else.salesman who greeted me was unable to understand why I might have been somewhat bothered by the circumstances and instead became very defensive telling me not to get mad at him.I told him it was too late for that but that I was mad at dealership, not him.. He was very unprofessional and was visibly angry. used car mgr spoke with me briefly to offer tepid apology for my trouble but no explanation as to why it was ok to waste my time. More
Love Pat Peck Honda and LOVE MY PILOT!!! I bought a new Honda Pilot from Pat Peck Honda and I absolutely love it. The buying process was extemely easy and quick. They really made me feel li I bought a new Honda Pilot from Pat Peck Honda and I absolutely love it. The buying process was extemely easy and quick. They really made me feel like a valued customer. I highly recommend going to see these guys. More
DON'T GO HERE!!!! Deceptive sales practices and poor service with no accountability is all I've ever experienced with Pat Peck. The service is horrendous and takes far Deceptive sales practices and poor service with no accountability is all I've ever experienced with Pat Peck. The service is horrendous and takes far too long. The finance managers were extremely deceptive and demeaning. The general manager was even rude and he got very aggressive. My wife and I will take our cars elsewhere to get serviced from now on. And we'll definitely never shop here again!! Stay away!!!! More
great we really did not set out to buy, just look at used cars, but our salesman Teddy was just so nice and so knowledgeable, and so we bought, and I have t we really did not set out to buy, just look at used cars, but our salesman Teddy was just so nice and so knowledgeable, and so we bought, and I have to say this dealership did much to please us. If I want another newer car I will certainly make Pat Peck the first choice. More
Great car buying experience! We had a great car buying experience Saturday at Pat Peck Honda. We went to "look" at used vehicles on 5 Jul with absolutely no intention of buying. We had a great car buying experience Saturday at Pat Peck Honda. We went to "look" at used vehicles on 5 Jul with absolutely no intention of buying. I wanted to see what was available and then refigure finances to know what we could afford. I never do anything on an impulse! Steve Bullock came out and introduced himself. He was friendly and knowledgeable about the Pilot. He in no way pressured us into a vehicle, but made us a great deal on a 2014 vehicle. He went out of his way to have the upgrades I wanted included in the purchase. He made me feel at ease during the entire transaction. The finance officer was helpful in explaining the warranty and not subscribing to the added expenses we did not need. The Pat Peck staff made me feel that they actually care about the needs of the customer. Overall, this was excellent car buying experience! More
Great Dealership! I was very pleased with my experience with Pat Peck Honda. I had a complicated buying situation and Pat Peck really worked with me and got me into a v I was very pleased with my experience with Pat Peck Honda. I had a complicated buying situation and Pat Peck really worked with me and got me into a vehicle I wanted. They really care about the customer and have there overall well being in mind when selling a vehicle. My sales consultant Steve Bullock and the whole finance department are the best! No other dealership that I know of helped me the way Pat Peck did. I will be buying all my cars from Pat Peck! More
Car purchase I usually despise the 'car buying' process. However, by far, the experience of purchasing a car from Pat Peck Honda has been the best. Teddy Taylor, I usually despise the 'car buying' process. However, by far, the experience of purchasing a car from Pat Peck Honda has been the best. Teddy Taylor, our sales consultant, sold us the right car at the right price. He is a pleasure to work with. There are a few issues with the car that need to be addressed, and will write back concerning my experiences with that aspect of dealing with Pat Peck Honda. More
Pat Peck Honda Service Experience I could not have been more pleased with the service I recently received at Pat Peck Honda. Courteous, efficeint service was received and the service t I could not have been more pleased with the service I recently received at Pat Peck Honda. Courteous, efficeint service was received and the service technician, Scott, was a pleasure to work with. More
Vinh is the guy to go to! I was interested in a 2014 civic si to replace my 06 civic si. Vinh was very knowledgable about the car and was nice the whole experience. Would deal I was interested in a 2014 civic si to replace my 06 civic si. Vinh was very knowledgable about the car and was nice the whole experience. Would deal with him again if I was in the market again for a new Honda! More
2014 CRV Purchase Our first contact with the dealer was talking with Tiffany, an internet sales rep located in Houston, TX. She was most helpful in getting us a great p Our first contact with the dealer was talking with Tiffany, an internet sales rep located in Houston, TX. She was most helpful in getting us a great price on a new CRV. Tiffany was kind enough to set up an appointment for us at the dealership. When we arrived at the dealership (Pat Peck Honda in Gulfport, MS) we were met by Lee Morgan, the absolute best salesman we have had the pleasure of working with in all our new car buying experiences. With his courteous and professional demeanor Mr. Morgan immediately set us at ease and we knew we were in good hands. Mr. Morgan showed us his inventory while at the same time answering all our questions, exhibiting a broad knowledge base of his product. We were impressed. After selecting the CRV that we wanted we took it for a test drive. When we returned to the dealership we had some questions about the price. Mr. Morgan talked with his sales manager and was able to get us a price that exceeded our expectations. Needless to say we were elated. The entire process of buying a new CRV from Pat Peck Honda and Mr. Morgan was a very pleasant experience. Our only disappointment was that we were unable to finance with Honda. Perhaps we can next time. More