Pat Peck Honda

Staff courteous and helpful. Waiting time was minimal. Nicholas informed me of needed maintenance and cost. All was done efficiently. Nicholas bead very helpful and I would be ha Waiting time was minimal. Nicholas informed me of needed maintenance and cost. All was done efficiently. Nicholas bead very helpful and I would be happy to have him in future More

Great service! Good people! Kept informed as to what was going on with my car and when it was ready! Been doing business here for twenty-one years!!! Good people! Kept informed as to what was going on with my car and when it was ready! Been doing business here for twenty-one years!!! More

This dealership is one of the best car dealership on the gulf coast. They are the best gulf coast. They are the best More

Over all everything thing was good, timing was good and did a great job on the inspection and recommend I needed new air filters which I actually did need them and I want to thank Nick the took care of eve did a great job on the inspection and recommend I needed new air filters which I actually did need them and I want to thank Nick the took care of everything for me More

Great service extremely personable and knowledgeable would recommend to all of my friends. Great inventory as well would recommend to all of my friends. Great inventory as well More

Clean facilities; salesperson knowledgeable, friendly, not pushy. Ease of staff to work within filling out paperwork. Explained how vehicle work. not pushy. Ease of staff to work within filling out paperwork. Explained how vehicle work. More

They were very friendly and helpful. JC led me right to the car I ended up buying. He took the time to explain things to me and let me drive it. I came the next day with my husband so he JC led me right to the car I ended up buying. He took the time to explain things to me and let me drive it. I came the next day with my husband so he could test drive it and check out all the things that he was interested in having or not having on a car. Also that we would both fit in it and could drive comfortably since there is almost a foot difference in our heights. We are pleased with the Honda Pilot and the service we received. They treated us like family! More

Dropped my vehicle off for a 7:30 Monday appointment. Never heard anything. I called on Wednesday afternoon and was told I would get a call back. Never did. Received diagnostics report on Thursday mornin Never heard anything. I called on Wednesday afternoon and was told I would get a call back. Never did. Received diagnostics report on Thursday morning. Called and spoke to my service advisor who was supposed to ask tech follow up questions. Never heard back. Called Friday morning only to find out my service advisor had the day off. Reiterated my follow up questions to a different advisor who said she would ask the tech and call me back. Never heard anything. Called at 3:15 to ask if my van could be picked up. Was told it was still being worked on. At this point I asked to speak to the service manager. Was told that no service member was available to speak to me and the manager would call me back. At 5:10 a service member (not the manager) called to tell me they were putting in my new battery (this was approved early Thursday morning) and my car was ready to be picked up. It took them from 7:30 am Monday until 5:10 pm Friday to diagnose and replace a battery. That was the only service done. Absolutely awful communication and customer service from multiple service members and no return call from the service manager. More

I am always satisfied with the service and Alina was professional, courteous and checked in with me to be sure I was OK during my wait. professional, courteous and checked in with me to be sure I was OK during my wait. More

Great service for my cr-v good people! They show me what they do to my service vehicle They show me what they do to my service vehicle More