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Pat Peck Honda

Gulfport, MS

4.6
697 Reviews

11151 Highway 49

Gulfport, MS

39503

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Showing 697 reviews

July 16, 2023

Awful service for a car repair. Their service department had the part for days before making the repair. I had to call for updates. My car was here for a week. Cody the advisor neve More

by Chyrelle Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin in parts, Cody service advisor
Jul 20, 2023 -

Pat Peck Honda responded

Thank you for bringing this to my attention. I apologize for the lack of communication from Cody about your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Shane Beardsly General Manager sbeardsly@patpeck.com

July 15, 2023

Arrived at dealership at 7:50AM for recall service. Told they were filled for the day while they had only opened at 7:30 and was told to schedule another visit. While at dealership asked to have oil ch More

by gwj166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Spears
Aug 02, 2023 -

Pat Peck Honda responded

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Shane Beardsly General Manager sbeardsly@patpeck.com

July 12, 2023

Scheduled appointment in line. They greeted me on arrival, friendly and professional. Took less than an hour for service. (Oil Change). Advisor was great. Alina was friendly. Nic More

by jfennell1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Blett
Jul 13, 2023 -

Pat Peck Honda responded

We are very happy to hear that we were able to provide you with an enjoyable service experience!

July 12, 2023

Alina was professional and courteous from the time got there til I left. Great service. Glad I got to meet her. More

by Jwalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina
Aug 07, 2023 -

Pat Peck Honda responded

We're happy you found our staff to be so supportive during your experience here at Pat Peck Honda.

July 11, 2023

Very good excellent job thanks I will come back for service my car thanks again More

by jn865079@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott
Jul 25, 2023 -

Pat Peck Honda responded

We thank you for your business and look forward to your next visit!

June 24, 2023

The people that work at Pat Peck Honda are very nice and considerate of their customers. They accomplish the task in a timely manner. More

by Lindadenehie
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I’m not sure of his name but the man that worked on my car was Ton
Jun 27, 2023 -

Pat Peck Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

Although it was a busy day and my paper work got mixed up causing a longer wait I still say over all it was great customer care and service More

by marqueenbrock
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Narniece Payton
Jun 27, 2023 -

Pat Peck Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

We are very satisfied with the service we got today thank you very much we will see you next time More

by sheldonbeeman60
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Mott
Jun 27, 2023 -

Pat Peck Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 19, 2023

Great service and customer service, but my engine cover was not installed so I will need to come by tomorrow and pick it up, costing me extra gas. More

by caotto1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 22, 2023 -

Pat Peck Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Absolutely pleasant people work there with great Customer Service skills. From start to finish, it was nice to experience such great and efficient service. All of my questions were answered with a smile. I w More

by karendruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe my Customer Rep was Terry (which can be verified) and Kevin was in the parts Dept. They were outstanding and so helpful!, Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott
Jun 21, 2023 -

Pat Peck Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jun 21, 2023 -

karendruth responded

Thanks, Pat Peck Honda, for acknowledging me with courtesy and great service. Because of the great people you employ, shows that you care about your customers. When employees are professional, kind and helpful, shows that your' employees are happy!

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