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Pat Peck Honda

Gulfport, MS

4.6
697 Reviews

11151 Highway 49

Gulfport, MS

39503

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Showing 697 reviews

August 11, 2023

Been there 3 times and they still can’t get the owner name right. This last oil change was stated as $79.95 on the app and a 10% discount during a certain time of day which I did, but I received no disco More

by djasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
August 08, 2023

Evertime I go to have my car service it is always a pleasure service mg is awesome More

by steffie1423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Spears
Aug 26, 2023 -

Pat Peck Honda responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 08, 2023

Everyone was friendly, and the store was clean. They were busy, but I expected to stay later than usual. More

by knguyen2
Recommend Dealer
Yes
Employees Worked With
Alina Blett 43309
Sep 03, 2023 -

Pat Peck Honda responded

Thank you for the Five-Star review and for choosing Pat Peck Honda. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Sep 03, 2023 -

knguyen2 responded

Alina was excellent. I came in on a day that was packed so I expected to stay longer than usual. Everyone was very friendly and helpful to other customers as well.

August 07, 2023

I have purchased a couple vehicles here and have been faithfully taking them there for routine maintenance. At times, like today, they struggle to keep the designated appointment time or complete the wor More

by daveyspieles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea who I worked with.
Oct 03, 2023 -

Pat Peck Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

August 04, 2023

Every time I have visited the service department everyone has been very kind and helpful! Thank you so much for exceptional service! More

by lopardov2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was a lady, maiden name Gomez. Wonderful!, Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott
Sep 03, 2023 -

Pat Peck Honda responded

Thank you for choosing Pat Peck Honda! It was our pleasure to take care of your automotive needs. We are thrilled to provide you with an excellent service experience. We appreciate your business and the Five-Star review!

July 27, 2023

Everyone was so nice, knowledgeable and accommodating. Shout out to one of the mechanics (Cecil)! He was patient and determined to fix the problem. And he did! Certainly recommend Pat Peck Honda! More

by Jerrybbenigno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody was my service advisor and was very accommodating.
Jul 30, 2023 -

Pat Peck Honda responded

We're happy you found our staff to be so supportive during your experience here at Pat Peck Honda.

July 24, 2023

2 hr wait for an appointment oil change is average at best you should have priority over everybody else it seems making an appointment is useless More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 24, 2023 -

Tom responded

See above. 2 hour wait for an appointment oil change is average at best. You should have priority over everyone else not having appointments or adjust the way you schedule appointments to avoid a 2 hour wait time.

Jul 24, 2023 -

Tom responded

see above

July 21, 2023

Professional n always letting u know what’s going on with your vehicle. Update tecalls More

by kjwhite4797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Morgan
Jul 25, 2023 -

Pat Peck Honda responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

July 19, 2023

Great customer service, very friendly and gets the job done. We were well pleased with our purchase. More

by tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Morgan
Jul 24, 2023 -

Pat Peck Honda responded

Thank you for being our customer, we appreciate your kind words Tony!

July 18, 2023

No pressure sales. Quality vehicles at fair prices. Second vehicle I've bought from them and will go back if I need another one. More

by opax5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jc
Jul 24, 2023 -

Pat Peck Honda responded

We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

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