Pat Peck Honda
Gulfport, MS
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Immediately serviced upon arrival. I have a particular service team member that I enjoy going to because she listens and takes her time with her customers. I have a particular service team member that I enjoy going to because she listens and takes her time with her customers. More
Worst service department experience. We have brought the Honda Pilot in 4/5 times without problem being resolved. Multiple pressure checks/ tests for leaks and smell, It is in the shop We have brought the Honda Pilot in 4/5 times without problem being resolved. Multiple pressure checks/ tests for leaks and smell, It is in the shop and has been since September 8 , 2023. The problem was overheating, no coolant in the reservoir and a chemical smell inside the car which started in April/May 2023. We were told no leaks, could not smell anything!!! On September 8, 2023 we discovered a large pool of bluish tinted liquid on the garage floor. Immediately taken to Pat Peck's service department where my husband was told he overfilled with coolant. We refused to take the honda home. The service department kept over the wknd . Monday September 11, 2023, a radiator leak had been discovered and can now be fixed for $900.00 or maybe more. I emailed the general manger concerning this issue. No response!! More
This is my second vehicle purchase both times very efficient and professional sales associate. I have to say Katrina Vance went above and beyond in explaining every detail and feature. That is the dif efficient and professional sales associate. I have to say Katrina Vance went above and beyond in explaining every detail and feature. That is the difference between my 2018 and this purchase. More
I hade Great service and the agent was also awesome. I go there for all my auto service and alway am pleased. Will continue to use your services. Thank you I go there for all my auto service and alway am pleased. Will continue to use your services. Thank you More
Service is the worst! !! You ask them to order parts before your appointment, then you drop your car off and they call you to say they don’t have the parts 😡 !! You ask them to order parts before your appointment, then you drop your car off and they call you to say they don’t have the parts 😡 More