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Pat Peck Honda

Gulfport, MS

4.7
600 Reviews

11151 Highway 49

Gulfport, MS

39503

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Showing 600 reviews

October 28, 2023

Alina was my service advisor very friendly and great customer service I received from her 😊 More

by Pr0m1z3d1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Tammie and Mr Kalia, Lee Morgan
Oct 31, 2023 -

Pat Peck Honda responded

It's wonderful to hear that you received great customer service from Alina, your service advisor and that she was very friendly. Friendly and attentive service can make the service experience much more pleasant. Your positive feedback is greatly appreciated!

October 26, 2023

Always nice people with excellent experience & knowledge. They can be trusted to do a great job! More

by jhgauthier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie,Cody
Oct 31, 2023 -

Pat Peck Honda responded

It's great to hear that you always find the people to be nice with excellent experience and knowledge. Trusting us to do a great job is a testament to our reliability and expertise. Your positive feedback is greatly appreciated!

October 25, 2023

Great dealer to work with. Very helpful. Staff was very knowledgeable. The work had d for us. More

by pam_wieser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Hope
Nov 01, 2023 -

Pat Peck Honda responded

We are glad to hear that you found Pat Peck Honda to be great to work with, with helpful and knowledgeable staff who provided the service you needed. Effective and knowledgeable staff can make a significant difference in the overall customer experience. Your feedback is valued!

October 19, 2023

Recurring: “multipoint” check list supposedly checks cabin air, yet when I look after the maintenance visit, I invariably find the cabin air filter clogged. What checks does this shop really make? What More

by emmanuel6064
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have name for adviser; thought he was informative and friendly.
Nov 09, 2023 -

Pat Peck Honda responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced after your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at sbeardsly@patpeck.com. I look forward to speaking with you. Shane Beardsly, General Manager

October 18, 2023

I have purchased several cars with this dealership and it’s always been a positive experience. More

by cam1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emani Tiyanna
Oct 20, 2023 -

Pat Peck Honda responded

We're pleased to hear that your experiences with Pat Peck Honda have been consistently positive. Thank you for your continued business and loyalty!

October 17, 2023

Professional and courteous service like many visits before. They work to earn and maintain satisfied customers. More

by Brucester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Oct 18, 2023 -

Pat Peck Honda responded

Thank you for your continued support! We're pleased to hear that you've experienced professional and courteous service during your visits. Earning and maintaining satisfied customers is a top priority for us, and we appreciate your feedback. We're here to provide excellent service and support, and we look forward to serving you again in the future. Thank you for choosing us!

October 14, 2023

Fast friendly accurate service delivered with a smile and at a price that benefits our Honda CRV and our peace of mind. More

by ramsey1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Blett - Service Advisor
Oct 17, 2023 -

Pat Peck Honda responded

We greatly appreciate your feedback! It's wonderful to hear that you received fast, friendly, and accurate service delivered with a smile. It's fantastic to know that it benefits your Honda CRV and your peace of mind. Your satisfaction and the value you receive from our service are important to us, and we're here to provide you with excellent service for all your future needs. Thank you for choosing us!

October 12, 2023

I got great service. My service director listened to my complaints about my car and had them all fixed when I received my van the next day More

by eudith1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I did not get his name. I’m 82 and a little forgetful. Please look him up because he was wonderful.
Oct 14, 2023 -

Pat Peck Honda responded

We are glad to hear that you received great service and that your service director listened to your complaints about your car, ensuring that all the issues were fixed when you received your van the next day. Attentive service and prompt issue resolution are truly appreciated. Thanks for sharing your positive experience!

October 10, 2023

Cody in service is great. Always looking out for his customers. I really appreciate his hard work and dedication. More

by Marksmith827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 12, 2023 -

Pat Peck Honda responded

It's fantastic to hear that you had a great experience and that Cody provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

Great service department. Alina Blett is always so helpful and knows what customer service is all about!! More

by Odyssey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Blett
Oct 11, 2023 -

Pat Peck Honda responded

It's fantastic to hear that you had a great experience and that Alina provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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