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Pat Peck Honda

Gulfport, MS

Overview
Reviews
4.6
567 Reviews
Call Dealership (228) 832-8030

11151 Highway 49

Gulfport, MS

39503

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Showing 567 reviews

October 19, 2023

Recurring: “multipoint” check list supposedly checks cabin air, yet when I look after the maintenance visit, I invariably find the cabin air filter clogged. What checks does this shop really make? What More

by emmanuel6064
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have name for adviser; thought he was informative and friendly.
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Nov 09, 2023 -

Pat Peck Honda responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced after your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at sbeardsly@patpeck.com. I look forward to speaking with you. Shane Beardsly, General Manager

October 18, 2023

I have purchased several cars with this dealership and it’s always been a positive experience. More

by cam1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emani Tiyanna
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Oct 20, 2023 -

Pat Peck Honda responded

We're pleased to hear that your experiences with Pat Peck Honda have been consistently positive. Thank you for your continued business and loyalty!

October 17, 2023

Professional and courteous service like many visits before. They work to earn and maintain satisfied customers. More

by Brucester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Oct 18, 2023 -

Pat Peck Honda responded

Thank you for your continued support! We're pleased to hear that you've experienced professional and courteous service during your visits. Earning and maintaining satisfied customers is a top priority for us, and we appreciate your feedback. We're here to provide excellent service and support, and we look forward to serving you again in the future. Thank you for choosing us!

October 14, 2023

Fast friendly accurate service delivered with a smile and at a price that benefits our Honda CRV and our peace of mind. More

by ramsey1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Blett - Service Advisor
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Oct 17, 2023 -

Pat Peck Honda responded

We greatly appreciate your feedback! It's wonderful to hear that you received fast, friendly, and accurate service delivered with a smile. It's fantastic to know that it benefits your Honda CRV and your peace of mind. Your satisfaction and the value you receive from our service are important to us, and we're here to provide you with excellent service for all your future needs. Thank you for choosing us!

October 12, 2023

I got great service. My service director listened to my complaints about my car and had them all fixed when I received my van the next day More

by eudith1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I did not get his name. I’m 82 and a little forgetful. Please look him up because he was wonderful.
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Oct 14, 2023 -

Pat Peck Honda responded

We are glad to hear that you received great service and that your service director listened to your complaints about your car, ensuring that all the issues were fixed when you received your van the next day. Attentive service and prompt issue resolution are truly appreciated. Thanks for sharing your positive experience!

October 10, 2023

Cody in service is great. Always looking out for his customers. I really appreciate his hard work and dedication. More

by Marksmith827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Oct 12, 2023 -

Pat Peck Honda responded

It's fantastic to hear that you had a great experience and that Cody provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

Great service department. Alina Blett is always so helpful and knows what customer service is all about!! More

by Odyssey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Blett
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Oct 11, 2023 -

Pat Peck Honda responded

It's fantastic to hear that you had a great experience and that Alina provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 08, 2023

Pretty sure I just paid $2700 for the turbo charger that wasn’t needed. Picked my car up today got 20 miles from the dealership had the same exact issues they brought me to your service department in the fi More

by Rmpjap57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elena
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Oct 09, 2023 -

Pat Peck Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 07, 2023

Sales went smooth, no hassles, sales manager Kristen and the sales rep Katrina were fantastic. Katrina spent a lot of time with us going over all the features in the car. She even called a couple of days More

by Jessie04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrina and Kristen
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Oct 07, 2023 -

Jessie04 responded

Pat Peck Honda Oct 7, 2023 Jessie04 Sales went smooth, no hassles, sales manager Kristen and the sales rep Katrina were fantastic. Katrina spent a lot of time with us going over all the features in the car. She even called a couple of days later to see how we were doing and if we had any questions about the vehicle. This was the best experience we have ever had purchasing a vehicle. Although there is a dealer closer to our home for service, we agreed we would not mind the 40 min drive to Pat Peck honda dealership just to get the service as needed. We give this dealership a 10+ rating!!

Oct 10, 2023 -

Pat Peck Honda responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

October 05, 2023

Excellent service and always truthful as to what I should expect! They get 10 stars instead of five! More

by bobbyec
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I regret that I do not have a name…
Report | Print
Oct 06, 2023 -

Pat Peck Honda responded

We appreciate your kind words and the high praise! We are here to provide accurate and helpful information. Thank you for your feedback, and we are glad to hear you've had an excellent experience.

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