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Pat Peck Honda

Gulfport, MS

Overview
Reviews
4.6
567 Reviews
Call Dealership (228) 832-8030

11151 Highway 49

Gulfport, MS

39503

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Showing 567 reviews

November 04, 2023

The service was good only issue was the advisor text the recommendations from the technician and she should have came to me while my car was still on the rack to tell me that my battery didn’t pass the insp More

by HondaGyrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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November 04, 2023

if you don't need your vehicle back in a timely manner this is a great place to bring it to. More

by mete2646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
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Nov 07, 2023 -

Pat Peck Honda responded

Thank you for your feedback. I apologize that your service visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to change your oil along resolve this experience you had with us. Please reach out to me at sbeardsly@patpeck.com so we can make things right. Shane Beardsly, General Manager

November 01, 2023

Very friendly, helpful, knowledgeable. Talk to you about the repairs before they do them and things that need repair in the future. More

by lisa.cuevas1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 03, 2023 -

Pat Peck Honda responded

We are thrilled to hear that you had a very friendly, helpful and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

Always friendly quick and do the job requested. Prices in line for service that is done. More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emani tiyanna
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Nov 01, 2023 -

Pat Peck Honda responded

It's fantastic to hear that you consistently experience friendly and quick service that meets your requests and that the prices are reasonable for the services provided. Good value and quality service are important aspects of customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

No satisfied at all with the service I received for car service. I will not return. More

by Lcdrawdy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name was ever given to me
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Oct 30, 2023 -

Pat Peck Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 29, 2023

The employees in the service center were very polite, helpful and courteous. We will return. More

by Christine Hooper a.k.a ChrissyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina
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Oct 31, 2023 -

Pat Peck Honda responded

It's great to hear that our employees in the service center were very polite, helpful, and courteous. Knowing that you plan to return is a testament to the positive experience you had. Your feedback is valued.

October 29, 2023

Avoid buying a car from Pat Peck Honda It has been 2 months since I bought my new car and they have yet to pay the DMV the correct amount for me to register the car in my name. Nicole voicemail is full More

by grlevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee Morgan
Report | Print
Oct 30, 2023 -

Pat Peck Honda responded

Thank you for speaking with us over the correct amount to register your vehicle under your name. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at sbeardsly@patpeck.com. Shane Beardsly, General Manager

October 28, 2023

Alina was my service advisor very friendly and great customer service I received from her 😊 More

by Pr0m1z3d1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Tammie and Mr Kalia, Lee Morgan
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Oct 31, 2023 -

Pat Peck Honda responded

It's wonderful to hear that you received great customer service from Alina, your service advisor and that she was very friendly. Friendly and attentive service can make the service experience much more pleasant. Your positive feedback is greatly appreciated!

October 26, 2023

Always nice people with excellent experience & knowledge. They can be trusted to do a great job! More

by jhgauthier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie,Cody
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Oct 31, 2023 -

Pat Peck Honda responded

It's great to hear that you always find the people to be nice with excellent experience and knowledge. Trusting us to do a great job is a testament to our reliability and expertise. Your positive feedback is greatly appreciated!

October 25, 2023

Great dealer to work with. Very helpful. Staff was very knowledgeable. The work had d for us. More

by pam_wieser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Hope
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Nov 01, 2023 -

Pat Peck Honda responded

We are glad to hear that you found Pat Peck Honda to be great to work with, with helpful and knowledgeable staff who provided the service you needed. Effective and knowledgeable staff can make a significant difference in the overall customer experience. Your feedback is valued!

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