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Pat Peck Honda

Gulfport, MS

4.6
566 Reviews

11151 Highway 49

Gulfport, MS

39503

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Showing 566 reviews

April 02, 2024

I and my dad pulled into the parking lot. Where we greeted at the front door by Ron. Who became my salesman, very cordial and quite knowledgeable of the Honda Accord lineup, took our 2024 Hon More

by ducecoupe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Duccini, Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott, Shane Beardsly
Apr 06, 2024 -

Pat Peck Honda responded

We're delighted to hear about your positive experience with Ron and our dealership! Providing excellent service and knowledge about our vehicles is something we strive for, and we're glad to hear that Ron exceeded your expectations. Thank you for choosing us, and we hope you continue to enjoy your 2024 Honda Accord Hybrid!

March 29, 2024

your service department is killing y'all. My wife has been there since 2pm for a 2pm appointment and it’s 4:25. They just told her our van was in the back and it was next but she can see More

by cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Apr 03, 2024 -

Pat Peck Honda responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024 -

Pat Peck Honda responded

Thank you for your feedback. I apologize that your recent experience was anything but satisfactory. After reviewing your situation, we want to make things right. I want to speak with you about your experience and know more. Please reach out to me so we can make things right. Shane Beardsly, General Manager sbeardsly@patpeck.com

March 28, 2024

Always attentive, kind and quick. Service department always delivers quick feed back when any issues comes up and addresses it promptly. More

by Christacastillo934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott, Shane Beardsly
Apr 03, 2024 -

Pat Peck Honda responded

Thank you for your feedback! We're glad to hear that you've had positive experiences with our service department and that they are always attentive, kind, and quick to address any issues that come up. Providing prompt feedback and addressing concerns promptly is important to us, and we appreciate your recognition of our efforts. We value your business and look forward to serving you again!

March 27, 2024

They took us as soon as we got there very polite and very friendly. Thier attitude was pleasant More

by jimmiebjohnson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Mar 30, 2024 -

Pat Peck Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

Cody in Service is great! !! Very knowledgeable and offers fabulous customer service. I have confidence that he is making sure my car needs are met More

by jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 28, 2024 -

Pat Peck Honda responded

It's fantastic to hear that you had a great experience and that Cody provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 21, 2024

Very organized service department. Everyone was very helpful. Comprehensive inspection. Comfortable waiting room with coffee bar. More

by lannie9056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina 5 stars
Mar 22, 2024 -

Pat Peck Honda responded

We're pleased to hear that you found our service department very organized and everyone helpful. Our comprehensive inspection and comfortable waiting room with a coffee bar are part of our commitment to excellent service. Thank you for choosing us!

March 18, 2024

They were not professional basically had my car 6 hours didn’t do what I asked. Had an appointment at 0845 called at noon they were just getting to it. Brakes make a terrible noise people that ride in my c More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Beardsly
Mar 18, 2024 -

Pat Peck Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 14, 2024

The salesman and finance was the nicest and easiest to deal with while purchasing a vehicle More

by Alexlouviere1
Recommend Dealer
Yes
Employees Worked With
Ron
Mar 16, 2024 -

Pat Peck Honda responded

It's great to hear that you had a positive experience with both the salesman and finance department while purchasing your vehicle. We're here to help!

March 13, 2024

Went for a service in my new car today, short wait time even without an appointment abd the staff was excellent More

by simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narnice
Mar 14, 2024 -

Pat Peck Honda responded

We're delighted to hear that you had a positive experience during your service visit for your new car! Providing efficient service and excellent customer care is important to us, and we're glad that our staff was able to assist you promptly, even without an appointment. We appreciate your business and look forward to serving you again!

March 12, 2024

Great dealership. Great people!!!! They are the best!!! Very knowledgeable! I have always been able to get an early appointment! More

by carolmcamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott, Shane Beardsly
Mar 14, 2024 -

Pat Peck Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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