Pat Peck Honda
Gulfport, MS
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I and my dad pulled into the parking lot. Where we greeted at the front door by Ron. Who became my salesman, very cordial and quite knowledgeable of the Honda Accord lineup, took our 2024 Hon Where we greeted at the front door by Ron. Who became my salesman, very cordial and quite knowledgeable of the Honda Accord lineup, took our 2024 Honda Accord Hybrid for a test drive answered all of my questions without any hesitants. Walked us through the purchase and into the financial office, where we were greeted cordially and had a absolutely great experience. Very pleased with the product very pleased with the dealership. More
your service department is killing y'all. My wife has been there since 2pm for a 2pm appointment and it’s 4:25. They just told her our van was in the back and it was next but she can see My wife has been there since 2pm for a 2pm appointment and it’s 4:25. They just told her our van was in the back and it was next but she can see her van still in the parking lot and they haven't started. And they told her 45 more minutes. That will be 3 hours and 15 minutes for a routine oil change that she had an appointment for. So we had to get kids picked up and rearrange an entire day and evening, that could have been avoided by an accurate appointment time. When asked, the service department said someone had quit - but at what point had they quit? Was it any time before the 2pm? If so, y’all can text for anything else, so why not text for this? I’ve ALWAYS used dealership service, for all 4 of our vans… we will find another dealership or use someone else in the future. More
Always attentive, kind and quick. Service department always delivers quick feed back when any issues comes up and addresses it promptly. Service department always delivers quick feed back when any issues comes up and addresses it promptly. More
Cody in Service is great! !! Very knowledgeable and offers fabulous customer service. I have confidence that he is making sure my car needs are met !! Very knowledgeable and offers fabulous customer service. I have confidence that he is making sure my car needs are met More
They were not professional basically had my car 6 hours didn’t do what I asked. Had an appointment at 0845 called at noon they were just getting to it. Brakes make a terrible noise people that ride in my c didn’t do what I asked. Had an appointment at 0845 called at noon they were just getting to it. Brakes make a terrible noise people that ride in my car have complained about it. I asked the service agent to make sure whoever was doing the work that they test drive the car. I got a text that the car was ready and everything was green. Also had a recall and that wasn’t addressed. Bought 4 Honda’s there but the service makes me think I need to go to another dealership More
Great dealership. Great people!!!! They are the best!!! Very knowledgeable! I have always been able to get an early appointment! Great people!!!! They are the best!!! Very knowledgeable! I have always been able to get an early appointment! More