Pat Peck Honda

The dealership is great ,the staff great and very informative but the wait time not so good. Had a 12:45 appointment and did not leave until 3:30.. That was my only complaint. informative but the wait time not so good. Had a 12:45 appointment and did not leave until 3:30.. That was my only complaint. More

The dealership itself was clean, but the positives stop there. I've gone to this dealership for 2 or 3 years now, and not once in the past have I had issues. Normally, when bringing my car to be serviced, there. I've gone to this dealership for 2 or 3 years now, and not once in the past have I had issues. Normally, when bringing my car to be serviced, there are workers in the lane ready to scan the vin number, take vehicle mileage, etc. I was not greeted with that today (understandably since it was so hot outside). However after going inside to the reception desks, the woman I dealt with was the most unprofessional advisor I have had the displeasure of dealing with; I believe her name was Brandy. I was immediately greeted with extreme annoyance from her voice, as well her smirking and laughing at me while I was explaining why I brought my car in. When explaining that I had an appointment, she responded with "ok? what are we doing to it?" with a level of attitude and irritation that I would not have expected from this establishment considering everyone has been welcoming in the past. She spoke down to me the entire time, talking to me as if she were scolding a child. I will not be bringing myself or my car back to this dealership. More

Lady was nice and all I had to do was wait a little. One thing surprised me was I had a coupon for free oil change and free battery for my fob. She said y’all couldn’t do 2 coupons same day which seemed One thing surprised me was I had a coupon for free oil change and free battery for my fob. She said y’all couldn’t do 2 coupons same day which seemed odd. Overall, I was satisfied with service More

Very happy with the way we were treated. Will recommend Pat Peck to my friends. Will recommend Pat Peck to my friends. More

Service at Pat Peck Honda is always professional and efficient! Brandy was wonderful in assisting me with my service! efficient! Brandy was wonderful in assisting me with my service! More

Amazing, quick service. Ms Brandy was very helpful when I had questions. Everyone was very kind and professional. Ms Brandy was very helpful when I had questions. Everyone was very kind and professional. More

They were great. Very informative and respectful. Will always get my business. Thank you alot Very informative and respectful. Will always get my business. Thank you alot More

Brandy was great. She took wonderful care of my needs promptly. I would highly recommend her for your car service needs. She took wonderful care of my needs promptly. I would highly recommend her for your car service needs. More

Had oil change and tire rotation and ask them to check TPS light that continually comes on. Light still comes on. Wait was over two hours. They did not replenish windshield washer fluid as they normally TPS light that continually comes on. Light still comes on. Wait was over two hours. They did not replenish windshield washer fluid as they normally do. Still, a professional operation. More

Lorelei was friendly; however it took over an hour to program a key for my Odyssey??? program a key for my Odyssey??? More