Pat Peck Honda

Went for an oil change, there was a long line ahead of us but still seemed like it went by quick. Friendly staff and they answered all the questions we had. Went for an oil change and it was the first time a but still seemed like it went by quick. Friendly staff and they answered all the questions we had. Went for an oil change and it was the first time at the dealership. More

Great service representative at Pat Peck Honda in Gulfport Ms. curbside. Very polite ,perfect English ,nice clean uniform . Gulfport Ms. curbside. Very polite ,perfect English ,nice clean uniform . More

We brought my wife’s CR-V in for A123 service. It took 3 hours and 12 minutes; we were told to expect two hours. Two in, we were told another 30 minutes. It finally took another 72 minutes. It took 3 hours and 12 minutes; we were told to expect two hours. Two in, we were told another 30 minutes. It finally took another 72 minutes. We never received any in-progress updates or status, except when we asked. The TPMS was not reset to calibrate as required in the owner’s manual after a tire rotation. The front/rear tire pressures are supposed to be 33/30 psi. They were 30 & 31 front, 31 & 37 rear, after driving home. When we retrieved the car, we mentioned her Honda Link app was not updated. The basic response was clueless and who cares. The men’s bathroom was not clean, and it had noticeable lack of maintenance items. The waiting area had snacks, but we did not try any. More

Great service. Convenient hours. Great updates on your service while you waiting. I like that they let you know about any issues that they feel you may need to have Convenient hours. Great updates on your service while you waiting. I like that they let you know about any issues that they feel you may need to have serviced through text messages rather than coming out to lobby and every can hear about them. You can text and ask questions also. More

Alaina assisted me On Friday, she was very helpful and kept me updated. Unfortunately my repairs required a part to be ordered. I made several calls on Monday, with no return calls. I showed up in pers kept me updated. Unfortunately my repairs required a part to be ordered. I made several calls on Monday, with no return calls. I showed up in person, e gentleman were there, they were busy, I could see, but not one of them acknowledged my presence. Poor customer service. More

Made the process of trading in our vehicle and purchasing new so easy! The whole process was straightforward and our sales rep knew exactly what we were looking for. new so easy! The whole process was straightforward and our sales rep knew exactly what we were looking for. More