
Pat Peck Honda
Gulfport, MS
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The folks at Pat Peck are very helpful and show concern and courtesy as you would hope from any business. The service department was very professional in my dealings with them today. I recommend. and courtesy as you would hope from any business. The service department was very professional in my dealings with them today. I recommend. More
We brought my wife’s CR-V in for A123 service. It took 3 hours and 12 minutes; we were told to expect two hours. Two in, we were told another 30 minutes. It finally took another 72 minutes. It took 3 hours and 12 minutes; we were told to expect two hours. Two in, we were told another 30 minutes. It finally took another 72 minutes. We never received any in-progress updates or status, except when we asked. The TPMS was not reset to calibrate as required in the owner’s manual after a tire rotation. The front/rear tire pressures are supposed to be 33/30 psi. They were 30 & 31 front, 31 & 37 rear, after driving home. When we retrieved the car, we mentioned her Honda Link app was not updated. The basic response was clueless and who cares. The men’s bathroom was not clean, and it had noticeable lack of maintenance items. The waiting area had snacks, but we did not try any. More
Made the process of trading in our vehicle and purchasing new so easy! The whole process was straightforward and our sales rep knew exactly what we were looking for. new so easy! The whole process was straightforward and our sales rep knew exactly what we were looking for. More
Took my 2013 Honda accord in for issues with shifting was getting hard to change gears. Service department told me the cutch was bad, turns out the cutch fluid was low. Should not have to pay a $185.00 diagn getting hard to change gears. Service department told me the cutch was bad, turns out the cutch fluid was low. Should not have to pay a $185.00 diagnostic fee for a misdiagnosis More
Great job. Enjoy the vehicle. They worked with me over 2 weeks to get me the car I wanted and even gave me quotes on several cars even though I didn't promise t Enjoy the vehicle. They worked with me over 2 weeks to get me the car I wanted and even gave me quotes on several cars even though I didn't promise them anything up front. More
Had a terrible experience with a dealer in north Mississippi and then drove an hour and a half to pat peck to make an insanely good deal! Go to John McFarland for a honest and amazing car salesman Mississippi and then drove an hour and a half to pat peck to make an insanely good deal! Go to John McFarland for a honest and amazing car salesman More
I was pleasantly surprised. I showed up at before 8:00am. The service dept people verified who I was and why I wS there. They told me it would take them 3 to 5 hours to repla I showed up at before 8:00am. The service dept people verified who I was and why I wS there. They told me it would take them 3 to 5 hours to replace the fuel pump. It took them closer to 1 hour to do it. I signed some papers and my wife and I were headed home. Totally satisfied customer. More