Pat O'Brien Chevrolet West - Service Center
Westlake, OH

145 Reviews of Pat O'Brien Chevrolet West - Service Center
Awesome! My vehicle was done quickly, everyone was very attentive,they even washed it. Jeff the tech explained what needed to be replaced on my vehicle causing My vehicle was done quickly, everyone was very attentive,they even washed it. Jeff the tech explained what needed to be replaced on my vehicle causing the seat belt lamp to stay on, I'm very happy the dinger is staying off, and my shoulder belt retracts without any problems... More
Exceptional experience with Brian in Service Brian has always gone beyond what i expect. After he tracked me down to let me know my car was ready, he explained that the visit we need to take car Brian has always gone beyond what i expect. After he tracked me down to let me know my car was ready, he explained that the visit we need to take care of other issues. I could not so it this time as i was heading out of town on business. I never have to ask if there was anything else i need to be concerned with, he always is out in front of it. More
Friendly and great service When I bought my car I had great service. I wa just in to have oil change and air in my tires. As always I had fast and friendly service. Joseph Santo When I bought my car I had great service. I wa just in to have oil change and air in my tires. As always I had fast and friendly service. Joseph Santora helped me and was friendly and courteous, as always had terrific help. More
Oil change and new brakes no waiting; wrote me up immediately; courtesy shuttle to work right away; phone call soon after with condition of the brakes; call to tell me the wor no waiting; wrote me up immediately; courtesy shuttle to work right away; phone call soon after with condition of the brakes; call to tell me the work was complete; shuttle picked me up and return to dealership. could not have been any easier. thank you! More
Joe Santora is excellent. Joe Santora in service is by far the most helpful, friendly and respectful technician I've ever had the pleasure of working with. He explained the da Joe Santora in service is by far the most helpful, friendly and respectful technician I've ever had the pleasure of working with. He explained the damage to my car and what needed to be done to correct it without making me feel like he was speaking down to me. He was responsive in returning my calls and keeping me informed of progress of the work. Can't speak more highly of his service. He even took the extra step to contact the adjuster to inquire where my insurance check was. More
First rate You have a great service advisor there and I have full faith and trust in Don Dillenbeck to give it to me straight and treat me as freind not just a c You have a great service advisor there and I have full faith and trust in Don Dillenbeck to give it to me straight and treat me as freind not just a customer. I send all my freinds there to see him. Hang on to him he does a super job! More
Exceptional Customer Service Brian Moncheck has always been exceptional in taking care of my family and our 3 vehicles. He is very knowledgeable, understanding, friendly and alwa Brian Moncheck has always been exceptional in taking care of my family and our 3 vehicles. He is very knowledgeable, understanding, friendly and always offers suggestions of what work should be performed without forcing us to agree to the extra work unless it is absolutely necessary. More
great dealership They took care of all of the items on my repair list. They also notified me that I needed new tires which I purchased. They also washed my car without They took care of all of the items on my repair list. They also notified me that I needed new tires which I purchased. They also washed my car without me having to ask. Really great people to deal with. More
Make everything right. Brian Moncheck went the extra mile as needed To make the sevice experience outstanding. Tires received in error were replaced quickly and I was assist Brian Moncheck went the extra mile as needed To make the sevice experience outstanding. Tires received in error were replaced quickly and I was assisted in order to meet family obligations that day. More
POB WEST Always curteous and professional! The website makes it very easy to book an appointment. Service staff is great. Thanks again to all...those up front Always curteous and professional! The website makes it very easy to book an appointment. Service staff is great. Thanks again to all...those up front and behind the scenes. More