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Pat Milliken Ford - Service Center

Redford, MI

4.4
96 Reviews

96 Reviews of Pat Milliken Ford - Service Center

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March 02, 2017

Repair of my Front and Rear Sway Bar Links loose. I was greeted with a smile and very courteous to discuss to my vehicle problems. The repair work didn't take long at all. I am very please with the t More

by D. Trice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juliet Guertin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2017

Warranty service Scott went out of his way to be helpful, understanding and friendly Best dealership in Michigan. Would highly recommend the service at Pat Milliken More

by no
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Duczyminski
August 29, 2016

I do not recommend Milliken collision center. I leased my fusion from Pat Milliken Last February with a few hiccups but got a great deal on my lease....my review is specifically of the Collision More

by khyvari12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
collison shop manager
Aug 30, 2016 -

Pat Milliken Ford responded

We are sorry you had a bad experience with our Collision Center. Cleaning out broken glass and cleaning the car for delivery are definitely part of our process. We apologize if we fell short in this case and we want to make it right. Our Collision Center manager will be in touch with you to rectify the situation. Thank you for making us aware of your concern.

August 11, 2016

Great Service! I had a 9 a.m. appointment to have scheduled maintenance on my Escape. I arrived before 9 o'clock and was taken immediately. Scott Duczminski was my More

by sadfd1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Renko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Duczyminski
July 25, 2016

wonderful service! I enjoy connecting with Pat Milliken Ford for either leasing vehicles or servicing my vehicles leased through them. I am always respected and apprecia More

by jwq88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Duczyminski
June 03, 2016

Poor Service I made appointment to have my car serviced for 9 o'clock in the morning for an oil change and tire rotation. when i got there i was told it would be a More

by laurie1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Duczyminski
Jun 06, 2016 -

Pat Milliken Ford responded

We're very sorry to hear of your recent experience and would appreciate the opportunity to discuss it with you. Please contact Peter Battle at (313) 387-7360 at your convenience. Thank you in advance and again we apologize for the poor experience.

June 01, 2016

Collision Shop Repair was Top Notch I recently had a small fender bender that required Collision Shop work. I have a 2015 F150, so few Collison Shops can work on those vehicles (Aluminu More

by Jef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob (Collision Shop Manager)
May 05, 2016

Oil change I brought my vehicle in for an oil change and an annoying squeak in the tailgate. The squeak was a loose panel on the tailgate door and all it needed More

by dianeleach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Duczyminski, Ian Murphy
April 11, 2016

Very pleased with the service at Pat Milliken Ford I went for an oil change and during routine check-up they found some other issues and the entire approach overall was great and I was pleased with the More

by Ness123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Baker
March 23, 2016

Convenient, fast service. Continue to have all my vehicles serviced at Milliken. They performed "The Works" on my 2010 Ranger in less than an hour. Fast service and friendly st More

by Cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Baker
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