Pat Milliken Ford - Service Center

The Pat Milligan dealership employees have always been professional, courteous and efficient. They’ve kept me up to date with the status and cost of the repairs with explanations for the work that needed professional, courteous and efficient. They’ve kept me up to date with the status and cost of the repairs with explanations for the work that needed to be completed on my vehicle. The voice of the representatives, both the mechanicals and customer service employees projects to be clear and knowledgeable related to their products. I am satisfied, both past and currently, with their work. I have been a customer for sales and lease vehicles purchases and repair services since the late years of 1990’s. Keep up the good work!! More

Excellent service, they had me out in 30 minutes. Keep up the excellent work. Thumbs up Keep up the excellent work. Thumbs up More

Great service. Associate team very friendly and helpful.Fast in fast out. Easy on line scheduling. Associate team very friendly and helpful.Fast in fast out. Easy on line scheduling. More

Great job Jordan, along with the team that took care of my vehicle. Experience was excellent and right on time. my vehicle. Experience was excellent and right on time. More

Service experience was very efficient and timely. It was completed earlier than expected. Very friendly as well. It was completed earlier than expected. Very friendly as well. More

My vehicle was pick up at 10 am and returned all fix at about 12:20 noon.I love this I didn't have to wait in the waiting room. The pick up person was very nice and the returned person was nice also. about 12:20 noon.I love this I didn't have to wait in the waiting room. The pick up person was very nice and the returned person was nice also. More

Great service department Juliet is the best worked in my time frame and kept me updated time frame and kept me updated More

My boyfriend called and made an appointment to bring my truck in to have new tires put on. He told them he wanted a specific brand etc. Whoever he spoke with said o.k.. My boyfriend arrived early to the truck in to have new tires put on. He told them he wanted a specific brand etc. Whoever he spoke with said o.k.. My boyfriend arrived early to the dealership to find out the Did NOT have that specific tire there.!!! So he basically got up early, to arrive there early for NOTHING. I really feel like this is one of those deals where they just figure once you're inside the door, and you made the trip anyways, they're going to be able to sell you something. That's a really sad statement, but unfortunately I feel like that happens a lot nowadays. That does not make for happy customers, it makes for very angry and frustrated ones. It also makes it very likely that those customers won't be bringing their business back there. I just wanted to put this out there to let other people know. Just be aware of what you're told over the phone it's not always the truth! 😔 More

I came in to the dealership to get my transmission fixed. While it says on the internet that it still should be under extended warranty, the dealership denied that and said that it is not covered. I definite While it says on the internet that it still should be under extended warranty, the dealership denied that and said that it is not covered. I definitely would never ever buy, lease any Ford Vehicle from now on. I am a Teacher and this transmission problem is way over my Head if I wanna get it fixed out of my pocket. Definitely disappointed by the dealership and by Ford explorer. More