106 Reviews of Pat Milliken Ford - Service Center
Great Service I purchased my first vehicle from this dealership in 1989. Joe Balhorn assisted me back then and has been my salesman ever since. He has come to know I purchased my first vehicle from this dealership in 1989. Joe Balhorn assisted me back then and has been my salesman ever since. He has come to know me well and truly listens to what I want. I trust and respect his expertise; he gives me the information needed to make an educated decision. My daughter has also come to know Joe. He's now her salesman as well! I take my vehicles to the dealership for all maintenance or other service issues and have never had a problem. I recently worked with Ian Murphy regarding a minor repair and was satisfied as usual! More
Service The service Dept at Pat Milliken is always good they always take good care of my vehicle Thanks again to Juliet and the service tech The service Dept at Pat Milliken is always good they always take good care of my vehicle Thanks again to Juliet and the service tech More
Twice now they have totally failed to honer warranty service I bought a certified used car from a different dealer and need some warranty work done. I was told I would have to pay for all the work up front first I bought a certified used car from a different dealer and need some warranty work done. I was told I would have to pay for all the work up front first. So I drove my car back to the dealer where I bought it 45 miles away and all the work was done at no charge. This just happened again here last week with my 5 year tire & wheel warranty that was not honored. More
Extreme wait time, and not first come first service I've been here since 8:25am and its 11:50am. I just came into Pat Milliken on telegraph rd in Michigan for a Low tire pressure light. And 5 people tha I've been here since 8:25am and its 11:50am. I just came into Pat Milliken on telegraph rd in Michigan for a Low tire pressure light. And 5 people that came in after me and their service completed before mine. The service I needed is Minor at the lease at a tire repair, the most a new tire. More
Excellent Service Compliments the Sales Experience I have been happy with Pat Milliken Ford for over 10 years. I came to the dealership because I was displeased with the service experience at my previo I have been happy with Pat Milliken Ford for over 10 years. I came to the dealership because I was displeased with the service experience at my previous dealership. My satisfaction with the service department at Pat Milliken has been excellent. Most recently I needed repairs for my 10 year old Freestar. The most important repair was done quickly and more than satisfactorily. However, the mirror I needed is no longer in the Ford inventory, yet my service representative, Ian Murphy, went out of his way to find comparable replacement mirrors that I can use. I appreciate Ian's initiative and dedication to satisfying his customers. I can recommend Pat Milliken Ford because all of the people with whom I interact display a dedication to customer service and satisfaction. More
5 star plus Every experience I have had with pat Miliken ford has been 5 star. From sales ( 4 new 1 used vehicle) to service I have had only the best experiences. Every experience I have had with pat Miliken ford has been 5 star. From sales ( 4 new 1 used vehicle) to service I have had only the best experiences. Today was service. My contact was with Aaron who represented the service dept and dealership very well. They are fortunate to have him as an employee More
Great service , kept the schedule and returned my car in pristine condition. Great communication with Everything being done and timeframe. Shuttle service to and f , kept the schedule and returned my car in pristine condition. Great communication with Everything being done and timeframe. Shuttle service to and from the dealership. More
Great service My car always receives great service. Juliet Guertin gets everything set up. The inspection report card is easy to read and alerts you to future ser My car always receives great service. Juliet Guertin gets everything set up. The inspection report card is easy to read and alerts you to future service needs. You see everything that was examined and replaced. Friendly workers and great service! More
Beyond Great Service I recently took my vehicle in for the "Works", oil change and tire rotation. Somehow my key for the locking lug nuts was missing. I got a ride home to I recently took my vehicle in for the "Works", oil change and tire rotation. Somehow my key for the locking lug nuts was missing. I got a ride home to look for it. Before I could call the service department and tell them to cut off the locking lug nuts, they had found a way to remove them, rotate my tires and provide me with a new set of locking lug nuts. Exceptional service! You have a customer for life. Thank you service department. More
Pat Milliken Ford I have bought two cars from Mike Rector at Pat Milliken Ford in the past three years. He is the consumate salesman, both knowledgeable and courteous, I have bought two cars from Mike Rector at Pat Milliken Ford in the past three years. He is the consumate salesman, both knowledgeable and courteous, which is why we will continue to return to him for future purchases. Mike makes the car-buying experience as easy as possible with his straightforward, no-nonsense approach. More