112 Reviews of Pat Milliken Ford - Service Center
They charged an outrageous price to fix my wipers, but I kinda got roped into it because they broke my windshield while diagnosing the issue. So, I had to leave it overnight for them to replace the windshi kinda got roped into it because they broke my windshield while diagnosing the issue. So, I had to leave it overnight for them to replace the windshield. (But, they gave me $10 off if labor for my troubles 😒). Then, when I picked it up today, there was debris all over my dashboard from the windshield, and glue smudges all over the inside of the new windshield. The only reason I gave two stars is because the Service guy was polite. But, no way I'm going back there. Very sloppy workmanship. More
No nonsense buying my used certified car from them. And good experience with my first service appointment. They even took me to work and picked me up! And good experience with my first service appointment. They even took me to work and picked me up! More
Fantastic smile to greet you at the door and quick to help. Very attentive and a good listener. Highly recommended! help. Very attentive and a good listener. Highly recommended! More
It's very convenient that the dealer comes out to due simple recalls and maintains vehicles at your home now. No more blocking out a day or two to get something done on a vehicle. simple recalls and maintains vehicles at your home now. No more blocking out a day or two to get something done on a vehicle. More
Great friendly service. Quality work done. Especially like the pick up and delivery service option. I will definitely return for my future services. Quality work done. Especially like the pick up and delivery service option. I will definitely return for my future services. More
Took vehicle in for warranty work and oil change. Warranty work seemed to be completed correctly. For the oil change a bolt and nut didn’t get put back on an oil filter access cover and lug nuts we Warranty work seemed to be completed correctly. For the oil change a bolt and nut didn’t get put back on an oil filter access cover and lug nuts were never tightened down and one lug nut fell off and almost lost two others, all 24 lug nuts were loose. Service manager got me new lug nuts and the other bolt and nut that was lost, so they resolved the issue. I’ve been dealing with Pat Milliken’s service department for 9 years and I will not any more. EVERY TIME I take my vehicle it’s damaged in some way or poor work that I correct because why would I think the people that did the poor work the first time would do better the second time. Damage includes chipped paint, scratches on the interior, work not done when problem was very obvious. Some service writers are programmed to say NO regardless. The collision department isn’t much better. I’m had poor work done there every time I’ve been there, but that poor work doesn’t show up until later. Things like windows leak after reinstalled, plastic parts with die flashing on it painted over instead of removing before painting. Great Sales Department but Service and Collision SUCK! More
Great service, friendly and fast it’s always a pleasure to bring my car there thank you again for the great service to bring my car there thank you again for the great service More
Their very professional and do an absolutely fantastic job. I will be using them for my future visits. job. I will be using them for my future visits. More