Pat Milliken Ford - Service Center

No nonsense buying my used certified car from them. And good experience with my first service appointment. They even took me to work and picked me up! And good experience with my first service appointment. They even took me to work and picked me up! More

Fantastic smile to greet you at the door and quick to help. Very attentive and a good listener. Highly recommended! help. Very attentive and a good listener. Highly recommended! More

It's very convenient that the dealer comes out to due simple recalls and maintains vehicles at your home now. No more blocking out a day or two to get something done on a vehicle. simple recalls and maintains vehicles at your home now. No more blocking out a day or two to get something done on a vehicle. More

Tim was the best, he helped in every way he could I most definitely give him 5 stars definitely give him 5 stars More

Great friendly service. Quality work done. Especially like the pick up and delivery service option. I will definitely return for my future services. Quality work done. Especially like the pick up and delivery service option. I will definitely return for my future services. More

Took vehicle in for warranty work and oil change. Warranty work seemed to be completed correctly. For the oil change a bolt and nut didn’t get put back on an oil filter access cover and lug nuts we Warranty work seemed to be completed correctly. For the oil change a bolt and nut didn’t get put back on an oil filter access cover and lug nuts were never tightened down and one lug nut fell off and almost lost two others, all 24 lug nuts were loose. Service manager got me new lug nuts and the other bolt and nut that was lost, so they resolved the issue. I’ve been dealing with Pat Milliken’s service department for 9 years and I will not any more. EVERY TIME I take my vehicle it’s damaged in some way or poor work that I correct because why would I think the people that did the poor work the first time would do better the second time. Damage includes chipped paint, scratches on the interior, work not done when problem was very obvious. Some service writers are programmed to say NO regardless. The collision department isn’t much better. I’m had poor work done there every time I’ve been there, but that poor work doesn’t show up until later. Things like windows leak after reinstalled, plastic parts with die flashing on it painted over instead of removing before painting. Great Sales Department but Service and Collision SUCK! More

Great customer service! Vehicle service was great and they took great care of the customer Vehicle service was great and they took great care of the customer More

Great service, friendly and fast it’s always a pleasure to bring my car there thank you again for the great service to bring my car there thank you again for the great service More

Their very professional and do an absolutely fantastic job. I will be using them for my future visits. job. I will be using them for my future visits. More

This is the first dealership that I have made an appointment for service to be told by 2 employees that the appointment only puts me in line to have the car looked at and that might take 1 or 2 or 3 appointment for service to be told by 2 employees that the appointment only puts me in line to have the car looked at and that might take 1 or 2 or 3 days depending on the backlog of service work they have. Poor customer service huh,,,,,, poor scheduling huh,,,,I called a few more dealerships in area and was told vehicle would be looked day of appointment. Must be hard to be a service advisor to disappoint your customers like this. Would like to have service manager call me to explain customer service and overbooking. I bet after making an appointment for his doctor he would no want to wait a couple days in the office till the doctor had time for him. Never tell a customer an excuse, your problem should not be thiers. More