Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pat Milliken Ford
Redford, MI
1,275 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,275 reviews
May 04, 2018
Very good dealer My first time buying from a dealer but Steve McGuire made me feel comfortable and made sure any and all my concerns were addressed. They have a very s My first time buying from a dealer but Steve McGuire made me feel comfortable and made sure any and all my concerns were addressed. They have a very streamlined process and saved me a lot of time by setting me up with new plates and registration as to not have to go to the DMV. I would highly recommend especially if you know what you want. More
by Njon313
April 30, 2018
4th Ford vehicle Recently I leased my 4th Ford vehicle and honestly I never even considered driving a Ford. I was driving another brand of vehicles and was displeased Recently I leased my 4th Ford vehicle and honestly I never even considered driving a Ford. I was driving another brand of vehicles and was displeased with all the defective issues, so a friend referred me to Shauntice Richmond to see what driving a Ford might be like. She made leasing so easy and streamlined the process, I was impressed. Because of her great customer service, a fondness for Ford vehicles was established. I love my Explorer and it’s roominess for my family is perfect. More
by T.Alex
April 30, 2018
Exceptional Customer Service I've driven a Ford for 15+ years and Don Barker has helped with all my leased vehicles. He is very knowledgeable, efficient, and professional. I mostl I've driven a Ford for 15+ years and Don Barker has helped with all my leased vehicles. He is very knowledgeable, efficient, and professional. I mostly appreciate his ability to truly listen to your comments and concerns and his patience. These are the reasons why I went to him when I wanted to purchase my first car and lease a vehicle for my daughter this year. When my twin boys are ready for their first vehicle, he will be my go-to-guy. Thanks Don for years of exceptional service. More
by Twinpower
Employees Worked With
Don Barker
April 28, 2018
Great Experience Buying a Used Car I worked with Kevin Herring and his management to get the price that I wanted on the vehicle I purchased. They will try their hardest to make a good d I worked with Kevin Herring and his management to get the price that I wanted on the vehicle I purchased. They will try their hardest to make a good deal for everyone. They were respectful and kind, but not complete push overs. Kevin is great to work with, you can tell that he really cares about the customer. He wasn't pushy, which I also appreciated. All in all a great experience! More
by Dhancock1228
April 27, 2018
Leased new car Patrick Leaman was excellent to work with. He is non-pressuring and very helpful through the process. He has good communication and follow up. Deliver Patrick Leaman was excellent to work with. He is non-pressuring and very helpful through the process. He has good communication and follow up. Delivered the vehicle I was looking for. More
by steve c
Employees Worked With
Patrick Leaman
April 24, 2018
Quick and simple process to lease my Edge. Don Kalie made the process quite easy. I was able to handle much of the process via e-mail. I went to the dealership for a test drive and then final Don Kalie made the process quite easy. I was able to handle much of the process via e-mail. I went to the dealership for a test drive and then finalized what options I wanted on my Edge and Don was able to find the vehicle at a neighboring dealership and make a trade. Everything was taken care of in a few days. More
by Mary Ziemba
Employees Worked With
April 24, 2018
Awesome Shauntice best salesperson. My uncle refer her to me. I would recommend her to all my family & friends. My daughter got a new Ford, then a month l Shauntice best salesperson. My uncle refer her to me. I would recommend her to all my family & friends. My daughter got a new Ford, then a month later she help me get my new Ford. Thank you again job well done. More
by Yvette609
Employees Worked With
April 20, 2018
DON'T GO ANYWHERE ELSE! Shauntice Richmond is the BEST! It's a waste of time to try to get a better price or better service from anywhere else! Shauntice and the entire tea Shauntice Richmond is the BEST! It's a waste of time to try to get a better price or better service from anywhere else! Shauntice and the entire team at Pat Miliken Ford go above and beyond to make your entire experience seamless. I've leased several cars/trucks from Shauntice and she always is able to --no matter what the circumstances come up with the best vehicle at the best price, she's a miracle worker! Not only is she a great salesperson, she's an even better person. She does not pressure you and is always working to get you the best price and options. More
by happy customer
Employees Worked With
David Post
April 20, 2018
Caters to College Students Shauntice really handles young adults very well. I am a college student and oftentimes we want more than we need. She is great at guiding and mentorin Shauntice really handles young adults very well. I am a college student and oftentimes we want more than we need. She is great at guiding and mentoring and I really appreciate that, as do fitness that I have referred. Shauntice really helps people!!! That makes her more than a salesperson, it makes her a counselor and GREAT person all around!!! She is THE BEST!!! I'm a 720+ credit score because of her guidance. More
by Nay96
Employees Worked With
April 20, 2018
Shauntice is the BEST!!! Hands down Shauntice is the BEST saleswoman! Great customer service. Shauntice has got me into my 5th lease now. She has never let me down. All I have Hands down Shauntice is the BEST saleswoman! Great customer service. Shauntice has got me into my 5th lease now. She has never let me down. All I have to do is tell her all the details that I want and she makes it happen. Shauntice is like family, very professional, caring, friendly, very knowledgeable and alway has a smile on her face. More
by Qfcp85
Employees Worked With
