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Pat Milliken Ford

Redford, MI

4.9
1,274 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,275 reviews

May 26, 2018

Another great experience with Don Kalie at Milliken We have dealt with Milliken for almost 30 years and with Don for about 6 of them. Our previous salesman left the car business and when I asked him wh More

by Mr O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kalie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Pat Milliken Ford responded

We absolutely love hearing stories like yours. Thank you so very much for your commitment and dedication to Don Kalie and Pat Milliken Ford! We will continue to do our very best to keep you happy when you make the trip to see us!

May 25, 2018

Excellent Staff This was by far one of the best experiences I had in purchasing a vehicle, the Staff, especially the Kelly Brothers, were awesome. They had all the ve More

by Desi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Kelly, Kyle Kelly
May 25, 2018 -

Pat Milliken Ford responded

Thank you for the opportunity to earn your business. Team Kelly is always willing to go above and beyond to make sure you are satisfied with your entire experience.

May 22, 2018

Very helpful and gets the job done Me and my husband needed an F-150 with extra capabilities for the business we are starting. Even though they didn’t have what we needed onsite, Kevin More

by JayChelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Keck
May 22, 2018 -

Pat Milliken Ford responded

Thank you for your business. Kevin Adelman did a great job in locating that truck you were looking for. Thanks again and good luck with your new business venture!

May 22, 2018

Excellent Customer Service Purchased new 2018 Ford Taurus SEL and Patrick made the process very easy and provided good trade in value on my previous Taurus along with explaining More

by rich123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Leaman
May 16, 2018

Excellent Customer Support Keith Kelly is one of the most professional, capable and friendly persons I have dealt with. It has been a pleasure purchasing the cars with his invol More

by OB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kelly
May 16, 2018 -

Pat Milliken Ford responded

Thank you for your great review. Keith Kelly is a legend in this business because of his professionalism and dedication to customer satisfaction!

May 15, 2018

Pat Milliken Ford is the best dealership in the area I have worked with Don Kalie on several occasions with great success. Both new and used purchases. Don is a car guy and he looks out for you and you More

by M.J. Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kalie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Murphy
May 15, 2018 -

Pat Milliken Ford responded

Thanks M.J.! Both Don Kalie an Ian Murphy are true car guys and love helping out! You have a winning team behind you and your vehicles.

May 15, 2018

Very good experience Robb was extremely helpful in getting the sale done very fast. We drove a long way to get there, and he did an excellent job with expediting paperwork More

by deewarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Pat Milliken Ford responded

Thank you for making the trip to see us. Enjoy your new vehicle!

May 14, 2018

Professional and as Advertised I had been working with Steve McGuire over the phone for over a week discussing a certified pre-owned F-150 Limited they had on their lot. Steve was More

by Jeff S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Pat Milliken Ford responded

We can't say thank you enough for making the decision to journey up our way to pick up your new pick-up :). Steve really enjoyed helping you get what you wanted and back on the road home!

May 08, 2018

They’re quick....but I have to return every other trip I will give them xxxxxxfor being quick. I never have to wait long. It seems like every other time I come, I have to return a week later after getting More

by Flower1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Duczyminski
May 09, 2018 -

Pat Milliken Ford responded

We are sorry that you are unsatisfied with your experience here and would like to do our best to rectify the situation. Please contact our Service Director, Pat Lyons, at 313-387-7364

May 04, 2018

Quickest purchase of a vehicle I ever had Found a Flex on Cars.com that I was interested in. Patrick was the 1st person I met at the dealership, showed me the car, I liked the car, and purchas More

by Flex owner
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Leaman
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