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Pat Milliken Ford
Redford, MI
1,275 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,275 reviews
July 17, 2018
The works maintenance They are professional and fast when maintaining my vehicle. I just wish they would return my headlight settings back to how I had them. Mark Z. Ha They are professional and fast when maintaining my vehicle. I just wish they would return my headlight settings back to how I had them. Mark Z. Has been my salesman for many years, he always stops to say hello when I bring my car in for service. More
by Tlrprob
July 13, 2018
I had a great experience Frank answered all my questions and was very helpful I would recommend him.He is very honest and he listen to your needs and what you are really looki Frank answered all my questions and was very helpful I would recommend him.He is very honest and he listen to your needs and what you are really looking for. More
by happy/car
Employees Worked With
July 03, 2018
Excellent Customer Service This is my 3rd vehicle that I have purchased from Pat Milliken and my only salesperson has been Shauntice Richmond. She is always very thorough, prof This is my 3rd vehicle that I have purchased from Pat Milliken and my only salesperson has been Shauntice Richmond. She is always very thorough, professional and just an overwall nice individual. I definitely will be seeing her until she retires. More
by Nean
Employees Worked With
June 28, 2018
Best car buying experience I've ever had Patrick Leaman was our salesman and he made the buying experience easy. He was not "pushy' and helped us get exactly what we were looking for! I would Patrick Leaman was our salesman and he made the buying experience easy. He was not "pushy' and helped us get exactly what we were looking for! I would definitely recommend Pat Milliken Ford for your dealer, and Patrick Leaman as your salesman! More
by monkscar
Employees Worked With
Patrick Leaman
June 14, 2018
Buying a used car Steve was a very helpful salesman. Made the experience very easy. Happy with everything. Love the car. Ford escape will recommend to any one l Steve was a very helpful salesman. Made the experience very easy. Happy with everything. Love the car. Ford escape will recommend to any one looking for a car. More
by Sherry
June 11, 2018
Joe Balhorn - still the best after almost 30 years We are a FORD family. Better yet we are a Pat Milliken Ford Family, having purchased our cars with the expert and professional assistance of Joe Balho We are a FORD family. Better yet we are a Pat Milliken Ford Family, having purchased our cars with the expert and professional assistance of Joe Balhorn for over 30 years. No pressure, no over sale, no trying to make a fool out of his customers. Joe treats people how he would like to be treated. We just purchased a new car in May, 2018 for our daughter - Oh, did I tell you I never went into the dealership? Everything was done online. Happy with our Ford. Happier with our Salesman, Joe Balhorn. Thank you Joe!!! More
by The Brown Family
June 08, 2018
Great team! Fast and Professional! Pat, Scotty, and the team are fast and professional. I only use Milliken for service on my 3 Ford vehicles. Despite being extremely busy, my car was Pat, Scotty, and the team are fast and professional. I only use Milliken for service on my 3 Ford vehicles. Despite being extremely busy, my car was in and out of the shop quickly with a thorough inspection report. Great job, as always! More
by jason b
June 05, 2018
I had a fantastic experience buying my new car My experience at Pat Milliken Ford was great!! I worked with Don Barker and he helped me with purchasing my new car. He was extremely knowledgeable an My experience at Pat Milliken Ford was great!! I worked with Don Barker and he helped me with purchasing my new car. He was extremely knowledgeable and worked within our budget. He made sure to inform us of all incentives offered which helped in the cost of our vehicle. This was very important to us and I appreciate his help. More
by Leeann 123
Employees Worked With
Don Barker
June 03, 2018
Larry Alman is the best! Larry has been our family car salesman for over 20 years. He has never oversold us and always finds us exactly what you what. I would recommend him to Larry has been our family car salesman for over 20 years. He has never oversold us and always finds us exactly what you what. I would recommend him to anyone! More
by CCPorter
Employees Worked With
Brandon Miller
June 01, 2018
Love pat Milliken !! I’ve leased 4 cars from this dealership, and have always had top notch service. The process is quick and easy everytime. Shauntice Richmond is my deal I’ve leased 4 cars from this dealership, and have always had top notch service. The process is quick and easy everytime. Shauntice Richmond is my dealer. I LOVE SHAUNTICE !! I’ve never felt like she was simply working to make a sale, I can always tell that she has my best interests in mind. She patiently explains the process to me every time, and has gone above and beyond with every sale. I have done business with her and this dealership for about 6 years now and will continue to do so. More
by BhaniLass
Employees Worked With
