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Pat Milliken Ford
Redford, MI
1,274 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,274 reviews
November 07, 2019
Brandon Miller made the process of buying my management lease F-150 super simple. Friendly, courteous and respectful! All I had to do was show up to swap plates! Thanks for all the help! lease F-150 super simple. Friendly, courteous and respectful! All I had to do was show up to swap plates! Thanks for all the help! More
by PilotMarky
Employees Worked With
Brandon Miller
November 05, 2019
Frank is the best! This was the first time I would be leasing a car and it was fairly daunting. Frank was so helpful and walked me through all the steps and found the best pricing on my new Ecosport. Whe leasing a car and it was fairly daunting. Frank was so helpful and walked me through all the steps and found the best pricing on my new Ecosport. When it came to signing he went step by step through it so I knew what everything meant. Couldn’t recommend him enough. If I could give 6/5 stars I would! More
by lilbyrdie
Employees Worked With
Frank Grisa
October 31, 2019
Excellent customer focus and delibvery of my new vehicle. Worked with both Mark Zadorozny and Danielle Fowler on the acquisition of my 2019 Escape. They were professional, responsive and exceeded my expectat Worked with both Mark Zadorozny and Danielle Fowler on the acquisition of my 2019 Escape. They were professional, responsive and exceeded my expectations for both the vehicle choice and the delivery within a very tight timeframe. I would recommend them for your vehicle purchase needs. More
by Robert Krupa
October 29, 2019
Pleasant Experience My 2019 Escape is the first vehicle I've purchased in 10 years. Mark Zadorozny was recommended to me by friends. His friendly professionalism made t My 2019 Escape is the first vehicle I've purchased in 10 years. Mark Zadorozny was recommended to me by friends. His friendly professionalism made this purchase easy and pleasant. He, himself, drove to Ohio to pick up the vehicle I wanted. More
by Marilyn A.
October 29, 2019
Kevin is Awesome!!! Kevin really does an awesome job during the buying process. He tried to find every possible rebates/ incentives that would make a pretty good deal for Kevin really does an awesome job during the buying process. He tried to find every possible rebates/ incentives that would make a pretty good deal for my lease vehicle. Kevin is really helpful and a great salesperson. I highly recommend Pat Milliken Ford and Kevin Creech to anyone looking for a great car buying experience! More
by Kushi
Employees Worked With
Kevin Creech
October 29, 2019
Excellent and Friendly I worked with Joey DeSantis. He was fantastic. It was like talking to your best friend and very knowledgeable. This the second experience with him. I worked with Joey DeSantis. He was fantastic. It was like talking to your best friend and very knowledgeable. This the second experience with him. More
by Bernie C
Employees Worked With
October 17, 2019
Excellent Experience My wife and I just purchased a 2020 Ford Escape here for her. I had actually just purchased a Ford for myself about a month prior at a competitor deal My wife and I just purchased a 2020 Ford Escape here for her. I had actually just purchased a Ford for myself about a month prior at a competitor dealership. Our experiences were night and day in terms of service, communication, explanations, process, etc. We will never buy another Ford in the suburban Detroit area from anywhere other than Pat Milliken. More
by cproud13
Employees Worked With
Frank Grisa
October 16, 2019
Incredible Customer Focus I worked directly with John Blanchard and would highly recommend his services to anybody looking for a quality guest experience. I am a first time Fo I worked directly with John Blanchard and would highly recommend his services to anybody looking for a quality guest experience. I am a first time Ford owner, and I was simply amazed by the overall customer experience, professionalism, detail-oriented procedures and overall personable approach that went into the entire vehicle purchase cycle. We absolutely love our new Ford vehicle, and recommend John and the entire Pat Milliken team for supporting us throughout the process. This was a one of a kind experience! More
by J
October 14, 2019
Superb I am a loyal Ford customer. I have been driving a Ford since 2010. My 1st experience was with Shauntice Richmond. This woman was efficient, qualified, I am a loyal Ford customer. I have been driving a Ford since 2010. My 1st experience was with Shauntice Richmond. This woman was efficient, qualified, respectful & prompt. I have been completely satisfied with all 5 of my vehicles she has placed me in. More
by KD
Employees Worked With
October 04, 2019
fantastic service worked with joe linting and he is very business and always considers the customer requests. bought a 2019 escape and he took time to go over everythi worked with joe linting and he is very business and always considers the customer requests. bought a 2019 escape and he took time to go over everything. More
by winter
Employees Worked With
