Pat Milliken Ford

My lease through another company was due to expire and my anxiety ridden search for a new lease with other dealerships was met with nothing but disappointment and poor customer service. That being said, I ma anxiety ridden search for a new lease with other dealerships was met with nothing but disappointment and poor customer service. That being said, I made a last minute decision to explore my options with Ford. At this point, I had less than 4 days before my lease expired, so it was a race against the clock. After inquiring online, Frank Grisa at Pat Milliken Ford contacted me immediately, and within a few hours I had a quote. The next day I’m test driving, and a couple days after that I was leaving with my new vehicle. Finding exactly what I wanted, however, was no easy feat. Frank worked tirelessly to find my dream vehicle, with my exact specifications, mere hours before my previous lease expired. Just when I thought I may have to settle for my less desired vehicle option, he found it- a few hundred miles away in another state! He had it delivered overnight, and ready and waiting for me that day. The financial aspect was surprisingly a breeze. Signing paperwork is never fun, but Frank knows how to make a generally “boring” experience more enjoyable. In addition, the perks and incentives I received- there’s no comparison. My only regret is not switching to Ford sooner! On a whole, my experience at Pat Milliken Ford far exceeded my expectations and I couldn’t have asked for anything better. More

This customer didnt matter I could only give this dealership what it deserved, a bad review, the lowest of marks. I personally stopped by to make an appointment to have my car I could only give this dealership what it deserved, a bad review, the lowest of marks. I personally stopped by to make an appointment to have my car inspected, I had a whistling noise coming from my windshield area, I made an appointment for several days later, when I dropped my car off to the dealership the attendant told me that this would take most of the day. Twenty six and 1/2 hours later I had to call the dealership because I received a text message stating that my car haven't been looked at. When I stated that I would come to retrieve my car I was then told that the car was being taken in now. I couldn't be more discussed with the fact that of how long I had to wait for my car to be looked at and having to get rides to and from, to top it off I had an appointment. to have my car looked at. Not happy with the treatment I received, and the lack of speedy service. More

Mike Rector has been our salesman for many years. He exhibits A-1 professionalism. I'd recommend him anytime. Mike gives you his full attention. exhibits A-1 professionalism. I'd recommend him anytime. Mike gives you his full attention. More

Feels Like Family First time ever dealing with a car dealership and Pat Milliken Ford will be the only one. Frank made the leasing process so simple - took great care t First time ever dealing with a car dealership and Pat Milliken Ford will be the only one. Frank made the leasing process so simple - took great care to explain the fine print, pros/cons, and breakdown of pricing. It was like talking with a family member. I would recommend all my friends/family work with Frank and Pat Milliken Ford. More

Great experience The employees are friendly and Frank takes care of all the details. Including someone to help us with technology. We will definitely recommend him to The employees are friendly and Frank takes care of all the details. Including someone to help us with technology. We will definitely recommend him to our friends. More

An Amazing Salesperson!! It's always a great pleasure dealing with Pat Milliken Ford whether leasing a vehicle or getting it serviced. Mike Rector is an amazing salesperson. I It's always a great pleasure dealing with Pat Milliken Ford whether leasing a vehicle or getting it serviced. Mike Rector is an amazing salesperson. I used to dread dealing with car salespeople until I met Mike. He’s patient yet through and ensures that you walkout with the best deal possible. This was my sixth new vehicle lease through him - and he once again found a deal better than what I was expecting. Thank you Mike! More

New 2020 lease Excellent service department. Excellent and friendly and attentive staff and sales people. I am a returning customer. This is my sixth new car leas Excellent service department. Excellent and friendly and attentive staff and sales people. I am a returning customer. This is my sixth new car lease with this dealership. My experience has always been easy and seamless. More