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Pat Milliken Ford

Redford, MI

4.9
1,269 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,269 reviews

December 25, 2024

The dealership was clean, organized, and well-stocked with a great selection of vehicles. Financing was a breeze, and the team worked hard to get me the best deal possible. I drove off the lot in the car More

by Danielle S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathon McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Pat Milliken Ford responded

Thanks Danielle! We are very happy to hear about your entire process with us! We look forward to working with you again!

December 25, 2024

Brian was great to work with. We have bought or leased 5 cars with him. A sales person you can trust. This was the first time working with Jordan. He gave me some information More

by Rlapeer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Polczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Pat Milliken Ford responded

Thank you for you kind words about both Brian Holiday and Jordan Polczynski! We greatly appreciate your business and this great review!

December 23, 2024

Great experience from start to finish. Vehicle was as picturesd and described. Kenzie was a pleasure to work with! More

by newdad090305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenzie Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Pat Milliken Ford responded

Thank you for sharing your experience with Kenzie Ritchie! We greatly appreciate your business and kind words!

December 15, 2024

Best Employee Ford has ever hired. He went above and beyond his duties. Will highly recommend everyone directly to Tim Shea and no one else he’s the best!!!! More

by dezmondspringfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Pat Milliken Ford responded

Thank you so much for your high praise of Tim Shea! We greatly appreciate your review!

December 14, 2024

Tim went above and beyond to make sure he got me in a good vehicle. Good price. And fast! Couldn’t ask for more. If you go to pat milliken ford make sure you ask for tim! More

by Nick yfantides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Pat Milliken Ford responded

Thanks Nick! We are very happy to hear that Tim Shea made your experience fast and exemplary!

December 13, 2024

Very kind and helpful I will come back will recommend more people to Tim. Will be coming back to him on arr next vehicle. More

by Rachael Bussell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Pat Milliken Ford responded

Thanks Rachael! We appreciate your business and recommendation of Tim Shea!

December 11, 2024

Took vehicle in for warranty work and oil change. Warranty work seemed to be completed correctly. For the oil change a bolt and nut didn’t get put back on an oil filter access cover and lug nuts we More

by Jef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes Ellis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Pat Milliken Ford responded

Jef, we are truly sorry that this happened to you. This is not an issue that we take lightly and the proper steps have been taken to ensure that this doesn’t happen again in the future. If there is anything else that you need please reach back out to our Service Manager, Wes Ellis at (313) 387-7362

December 09, 2024

Brian was such a pleasure to work with. He was extremely thoughtful and made sure all of our questions were answered before leaving with our Ford truck!!! He’s the best!!! we hope to work w More

by Kayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Pat Milliken Ford responded

Thank you Kayla! We appreciate your business and love hearing about your experience with Brian Holiday! Enjoy your truck and we look forward to working with you again!

December 09, 2024

Tim Shea was amazing , fast , friendly and very helpful and very understanding to what I was looking for and needed. Highly Recommend. More

by aleishainman2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Pat Milliken Ford responded

Thanks for sharing your wonderful experience with Tim Shea! We appreciate your business and your kind words!

December 07, 2024

I am a first time car buyer and this dealership was very helpful in assisting me. More

by kncarbary1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Pat Milliken Ford responded

Thank you for giving us the opportunity to earn your business for your first car!