Pat Milliken Ford

Brian Holiday, our salesperson, was the best! He found us the car we wanted and gave us a great deal! He found us the car we wanted and gave us a great deal! More

Smooth process at the dealership. Welcoming atmosphere with helpful people. No undue pressure, which makes for a comfortable purchase. Brian is very kind and enjoys helping people fin Welcoming atmosphere with helpful people. No undue pressure, which makes for a comfortable purchase. Brian is very kind and enjoys helping people find a car on their own timing. More

Fast, efficient and my sales associate Brian holiday is the best in the business hands down. the best in the business hands down. More

Everyone was helpful and nice. From my 1st phone call. To me purchasing my car!! From my 1st phone call. To me purchasing my car!! More

Great service phone back was always quick Ibrahim and abbas were very knowledgeable, and answered all of my questions abbas were very knowledgeable, and answered all of my questions More

This was my first time leasing a car, and I worked with Braheem who has helped my family with car sales for several years - I can see why they keep going back to him. He actually found me a better price o Braheem who has helped my family with car sales for several years - I can see why they keep going back to him. He actually found me a better price on a better vehicle than the one I had initially come in intending to lease. Abbas handled the final paperwork and was also lovely to work with. More

Brian Holiday took care of me very professionally, enjoyed working with him. Also the tech person that helped with with Ford Pass and showing me the vehicle controls was very knowledgeable and helpful enjoyed working with him. Also the tech person that helped with with Ford Pass and showing me the vehicle controls was very knowledgeable and helpful. More

I just returned for my 2nd lease with Pat Milliken. They have a great, friendly staff, especially Brian Holiday. He took the time to answer all of my questions, looked into options that I inquired abou They have a great, friendly staff, especially Brian Holiday. He took the time to answer all of my questions, looked into options that I inquired about as well as searched above and beyond to find what I would be happiest with. I am grateful to have Pat Milliken and Brian Holiday as my go to for all my vehicle needs! More

Great customer service Mark was a really cool guy down to earth guy that really helped me out earth guy that really helped me out More

I totaled my beloved F150 back in January and thus began the hunt for a replacement. My trucks are my babies and I am very specific about what I want, but I never buy new so you can see where that is a cha the hunt for a replacement. My trucks are my babies and I am very specific about what I want, but I never buy new so you can see where that is a challenge. I live in Iowa and inventory in my area was extremely scarce, especially for my specs. Pat Milliken Ford had the perfect truck, my new to me CPO 2020 King Ranch. AND, they had it for $3-4K under comparable trucks in my market. I wasn't really able to consider a King Ranch until I found theirs at the exceptional price. So, I ventured out to a fully "online" buying experience for the first time ever and got connected with Mark Hollars to do it. Mark was exceptional throughout the entire process. His responsiveness and attentiveness to all the moving pieces involved an off-site sale was awesome. He was an easy phone call or text away at all times and kept things running smoothly, despite me throwing the wrench of a delayed delivery due to a planned vacation into the mix. When they tell you they are well-versed in out of state sales, they aren't just blowing smoke. They have it down to a science, When my truck arrived it was as advertised, but I am REALLY picky and saw some VERY minor things I wanted to touch up (couple of tiny door dings and a small scratch in the rear leather seat.) I mentioned these items to Mark figuring they would just remind me that I purchased a pre-owned vehicle and normal wear and tear must be expected. Or point out that I had taken possession of the truck a couple weeks prior and they had no way of knowing if I caused the damage myself. NOPE! Not only did Mark respond right away, he instructed me to go grab a quote from my preferred shop for the small repairs and send it over. They approved the quote right away and took care of everything, no questions asked. That is how it should be, but so rarely is when purchasing vehicles these days. When my state was annoyingly picky about documentation requirements to register my new truck, Mark answered the phone the first time and tracked down what I needed right away to make sure I didn't miss my registration window and have to pay extra fees. It seems like finding people that care about doing the right thing and take pride in what they do is getting much harder to do these days. I read LOTS of horror stories about the games some dealerships began playing when Covid turned everything into the wild west in the automotive industry. You will find none of that at Pat Milliken Ford or Mark Hollars. The price is the price, the doc and filing fees are standard, and they truly care about making sure you LOVE the vehicle you purchase at Pat Milliken Ford. Thanks for everything, Mark. I hope I'm not back in the market for another vehicle for a long, long time but when I am, I would definitely call Pat Milliken Ford and Mark Hollars again. More