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Pat Milliken Ford
Redford, MI
1,331 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,331 reviews
August 29, 2025
This is my second time purchasing from Pat Milliken Ford and once again I had a great experience. They always take care of my needs. I worked with Tim who helped me secure a great vehicle with good terms po and once again I had a great experience. They always take care of my needs. I worked with Tim who helped me secure a great vehicle with good terms post bankruptcy. I will be a repeat customer due to the great service. More
by Hmckay2008
Employees Worked With
Tim Shea
August 27, 2025
Experienced a transmission problem literally on the last day of warranty coverage. Called Ford Warranty and they said it HAS to go to a dealership today and have a work order started today to be covered. I day of warranty coverage. Called Ford Warranty and they said it HAS to go to a dealership today and have a work order started today to be covered. I called the closest dealership, said they don't have a transmission tech and turned down the work. Called next closest dealership, said they are setting appointments 4 months out and that I can't take it to them today to start a work order, I'd have to make the appointment and wait 4 months (which would be past warranty). Finally called Pat Miliken and explained the situation. I was told to get down there before they close and they'd handle the rest. Pulled in one hour before they closed, the wrote up the paperwork and told me that it might take a couple of weeks before they could look at it BUT I technically had it in service and if the issue was covered under warranty, I'd be covered. Such a stressful day until I contacted Pat Miliken Ford. I wish I could remember the employees names, might have been Julie and Juliet.. I don't remember but I am so thankful that they were willing to help. More
by Josh.ely
Employees Worked With
August 19, 2025
The dealership is very clean. The staff is friendly. The sales representative was very helpful and explained everything. The person that helped on getting the final ok on the fina The staff is friendly. The sales representative was very helpful and explained everything. The person that helped on getting the final ok on the finance part was outstanding. More
by Wingsj
August 13, 2025
Tim Shea provided superior customer service from day 1. He walked me through the entire process and made sure I received the best deal. And I got vehicle I really wanted! If you’re currently going through He walked me through the entire process and made sure I received the best deal. And I got vehicle I really wanted! If you’re currently going through a bankruptcy and looking for a vehicle I would highly recommend Tim Shea!! He will take care of you! More
by Shantina Turner
Employees Worked With
August 12, 2025
This was the only dealership that had the edge titanium. Robb Robert’s really made a professional effort to get the Ford vehicle i wanted to purchase. I really had a great experience and I will return for f Robb Robert’s really made a professional effort to get the Ford vehicle i wanted to purchase. I really had a great experience and I will return for future vehicles. I went to five other Ford dealerships near me and all the salesmen told me sorry we don’t have what you want. Robb Robert’s got me my edge in hours. Thank you so much. Larry R More
by Larry R.
Employees Worked With
August 06, 2025
I had an issue when I first received my new vehicle but once we discussed the issue it was resolved quickly. once we discussed the issue it was resolved quickly. More
by william_j_miller
August 05, 2025
"I recently purchased a 2025 Ford Escape ST Select from Jon McMullen at Pat Milliken Ford. Jon was knowledgeable, friendly, and made the process smooth and stress-free. He answered all my questions an from Jon McMullen at Pat Milliken Ford. Jon was knowledgeable, friendly, and made the process smooth and stress-free. He answered all my questions and helped me find the perfect trim level. I highly recommend working with Jon McMullen at Pat Milliken Ford. He's a top-notch salesman who will take care of you!" More
by Jaz
Employees Worked With
