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Pat Milliken Ford
Redford, MI
1,231 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,231 reviews
November 30, 2023
Their sales and service work are outstanding. Sales are courteous and knowledgeable on the products and service work is done on time with the ultimate in quality. Sales are courteous and knowledgeable on the products and service work is done on time with the ultimate in quality. More
by johnfrourke
Employees Worked With
November 27, 2023
They were patient and very knowledgeable Of the offers. My sales person Brian Holiday was super My sales person Brian Holiday was super More
by Julie June
November 26, 2023
Mark Hollars was upfront and honest with every detail. From details of my truck to setting up out of state delivery. Good folks. From details of my truck to setting up out of state delivery. Good folks. More
by Light
Employees Worked With
November 24, 2023
Braheem was very helpful and patient. Found the best deal and advised me to wait Found the best deal and advised me to wait More
by bpkonicek
Employees Worked With
November 03, 2023
They have a good program with providing Gold Certification on their trucks. Good pricing and happy with my new truck. Certification on their trucks. Good pricing and happy with my new truck. More
by quailhunter101
Employees Worked With
October 31, 2023
I bought my vehicle from them but won't buy another because of service department. Besides the normal dealership excuses "we can't duplicate it or that's within the normal sound" try calling and gettin because of service department. Besides the normal dealership excuses "we can't duplicate it or that's within the normal sound" try calling and getting a person to pickup the phone. Leave a message and no one calls back. Use their online appointment and is freezes on the calendar date selection. Finally get a person and have them tell you " oh its a transmission issue? we can't get you in until Jan.? Called another dealership and then had me in the next Monday. Not just one incident, I'm not usually over critical, but I am not exaggerating. You will see and be disappointed. More
by vbreithaupt
Employees Worked With
October 29, 2023
My husband and I wouldn't buy a car from anyone else than Brian Holiday. Brian Holiday. More
by zack.susan
October 24, 2023
I had a great experience with Brian Holiday. He knows his job and he does it well. He knows his job and he does it well. More
by John
Employees Worked With
October 23, 2023
Brian Holiday had my new car ready, paperwork printed, in and done within 45 min. This makes for a quick and easy exchange of leases every time. Highly recommend. and done within 45 min. This makes for a quick and easy exchange of leases every time. Highly recommend. More
by mitts.julie
Employees Worked With
