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Pat Milliken Ford

Redford, MI

4.9
1,231 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,231 reviews

January 22, 2024

Brian Holiday, and Mike Wegehaupt were awesome! These gentlemen came through and did what they promised! The support team - Tim Beaty from finance, Moe Malik a technology specialist and James Hoove More

by ALB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Beaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wegehaupt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Malik, James Hoover
Jan 24, 2024 -

Pat Milliken Ford responded

Thank you for your fantastic review! We greatly appreciate your business and your kind words about Brian, Mike, Tim, Moe and James. We are very happy to hear that you had a great experience with our team and we look forward to working with you again.

January 21, 2024

Brian Holiday was so helpful in getting my 2024 Ford Maverick. Not only did he help me through the ordering process but was able to get it to me earlier by keeping an eye on their inventory. More

by clevelandse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Pat Milliken Ford responded

Thank you for your business and this great review of Brian Holiday! We are very happy to hear that you had a great experience from start to finish! Enjoy your new Maverick!

January 20, 2024

I was happy with the service, and I was told it would take two days but actually, it only took four hours More

by Juliana_aldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Polczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Pat Milliken Ford responded

Thank you Juliana! We are very happy to hear about your wonderful experience with our service department!

January 19, 2024

Quick but very thorough and very very nice people ! I have bought more new vehicles then the average person and at all other dealerships 3 off the top of my head ..all till Pat Milliken made me regret More

by Longhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Polczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Pat Milliken Ford responded

Thank you very much for taking the time to share your experiences with Pat Milliken Ford! We greatly appreciate your kind words and your business. We look forward to working with you for a long time to come.

January 14, 2024

Everyone that I spoke to was extremely helpful. This was my first time purchasing a vehicle and I was very pleased with my experience. I felt that all of my questions were answered thoroughly and n More

by Mandamarie976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Beaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Pat Milliken Ford responded

Thanks for allowing us to help you with your first vehicle purchase. We greatly appreciate your business and look forward to working with you again.

January 12, 2024

Mark was very helpful and made car buying quick and easy. Would work with him again when we need another vehicle. More

by Jspadaro53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Darmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Pat Milliken Ford responded

Thank you for your business and taking the time to share your review. Please let us know what we can do to earn that fifth star next time. :)

January 10, 2024

Spent 3 days waiting for service, after waiting 3+ weeks for an apt. In the end, nothing was found wrong of the 2 issues raised. However, the rear seat motor now works? I guess it was a miracle, as the sea More

by rshingledecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Polczynski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Pat Milliken Ford responded

We apologize for the inconvenience you experienced during your recent visit. We understand your frustration. Drew is working to resolve this so we can address your concerns and ensure your confidence in our service.

January 07, 2024

I purchased my first new vehicle yesterday. I'm glad that I chose your dealership as the business to purchase from. More

by keeponbelievin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Beaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Pat Milliken Ford responded

Thank you for giving us the opportunity to earn your business for your first new vehicle purchase! We are very happy to hear that you had a great experience and we look forward to working with you again!

January 07, 2024

Good experience people were really helpful and nice got a 2021 ford explorer st white More

by aghiagosta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Pat Milliken Ford responded

Thanks so much for taking the time to share your experience with us. Enjoy that beautiful Explorer ST!

January 06, 2024

Excellent attention from our salesman Brian Holiday who we've worked with in the past. Timely attention and great follow-up. More

by Longtime Customer
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Pat Milliken Ford responded

Thanks for your business and taking the time to share your experience with Brian Holiday!

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