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Pat Milliken Ford

Redford, MI

4.9
1,275 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,275 reviews

March 19, 2024

I absolutely loved my experience. Tim Shea was wonderful with my entire process the entire time, very informative and worked with me very well. I am now an owner of a 2020 ford escape More

by Zahnee Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Pat Milliken Ford responded

Thanks Zahnee! We are very happy to hear about your outstanding experience with Tim and greatly appreciate your recommendation!

March 19, 2024

Love the experience thank you to Tim Shea I am happy to be apart of the family More

by zahneebaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Pat Milliken Ford responded

Thank you for your business and taking the time to leave your review of Tim Shea and your excellent experience with us!

March 18, 2024

The Pat Milligan dealership employees have always been professional, courteous and efficient. They’ve kept me up to date with the status and cost of the repairs with explanations for the work that needed More

by MR.LBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Linting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Blannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Pat Milliken Ford responded

Thank you so much for taking the time to share your experience. We are thrilled to hear that our team has consistently provided you with professional, courteous, and efficient service over the years. We truly appreciate your loyalty as a customer and are grateful for the trust you have placed in us. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations in the future.

Mar 18, 2024 -

MR.LBROWN responded

Well deserved for the jobs well done, my personal and honest experience…

March 18, 2024

I changed to this dealership to continue working with Brian Holiday as I really appreciate his approach to sales. He presents the facts, gives options, highlights interesting features, and answers quest More

by James H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Pat Milliken Ford responded

Thank you James! We appreciate your kind words and loyalty to Brian Holiday! He is one of the best and we are super grateful to have him on our team delivering tremendous customer experiences! We look forward to working with you again James!

March 18, 2024

It was a pleasure to Get my next F150 from Pat Millikan Ford. John Blanchard is an excellent salesman, and it’s always a pleasure to do business with him. Their technology guy is excellent. Mike Ryan is hi More

by Kegtap87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Pat Milliken Ford responded

Thanks for sharing your experience with John, Mike and Pat Milliken Ford! We greatly appreciate your business and look forward to working with you again!

March 15, 2024

Excellent service, they had me out in 30 minutes. Keep up the excellent work. Thumbs up More

by GWWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Zadorozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorie Gardner
Mar 18, 2024 -

Pat Milliken Ford responded

Thanks for taking the time to leave this review. We greatly appreciate your kind words!

March 14, 2024

Tim Shea, was the most down to earth, honest and professional salesman I have ever meet / purchased a car thru. I had a unique experience of filling Bankruptcy lately and was feeling pretty low. But More

by josephcbernier42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Pat Milliken Ford responded

First of all, thank you for your service Joe. We are very happy to hear about your positive experience with Tim Shea. We appreciate your feedback and your business.

March 12, 2024

Most salesmen are like the run of the mill tattooist with the "you pick it they'll stick it" to where your stuck with another payment and still left hungry to truely be satisfied. Joey Desantis, on the other More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Pat Milliken Ford responded

Thanks for your 5-star review of Joey DeSantis! We're very happy that you had a great experience with him! We look forward to working with you again Dan!

March 12, 2024

The service was good pick up time and all but need to let the customer know that they have to pay before the vehicle is released More

by Rickeyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Excellent dealership who knows how to satisfy your customers. My salesman Brian Holiday was extremely knowledgeable and helpful with my purchase. More

by Correyk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Pat Milliken Ford responded

Thank you very much for taking the time to share your experience with Brian Holiday and Pat Milliken Ford.

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