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Pat Milliken Ford
Redford, MI
1,231 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,231 reviews
February 23, 2024
James Dillion my sales person really listened to me and found the 2023 F 150 that I had my mind set on I'm am very pleased with Pat Milliken dealership. found the 2023 F 150 that I had my mind set on I'm am very pleased with Pat Milliken dealership. More
by Douglas
February 22, 2024
Friendly, caring, understanding . Willing to work with all your interests. No pressuring from the dealer Willing to work with all your interests. No pressuring from the dealer More
by Kandy
Employees Worked With
February 20, 2024
My relationship with Joe Balhorn is outstanding, I like the dealership but Joe is what keeps me coming back. Joe is thorough, has answers to the many questions I have and they have varied from lease to le the dealership but Joe is what keeps me coming back. Joe is thorough, has answers to the many questions I have and they have varied from lease to lease. I always feel, after getting a new vehicle, that Joe always has my best interest at heart, and in this day and age, where most service industries are crap, Joe is a breath of fresh air. Keep up the great work, Joe. Your a credit Pat Milliken Ford. Looking forward to doing business with you in two years when my current lease is up. Thanks Sincerely, Chris M More
by cmcclain55
Employees Worked With
February 16, 2024
Pat Milliken Ford has always taken care of me and my family. They are always trying to do their best for us and I really appreciate that! family. They are always trying to do their best for us and I really appreciate that! More
by mitc2795
February 16, 2024
Great service department Juliet is the best worked in my time frame and kept me updated time frame and kept me updated More
by Nancy
Employees Worked With
February 16, 2024
My boyfriend called and made an appointment to bring my truck in to have new tires put on. He told them he wanted a specific brand etc. Whoever he spoke with said o.k.. My boyfriend arrived early to the truck in to have new tires put on. He told them he wanted a specific brand etc. Whoever he spoke with said o.k.. My boyfriend arrived early to the dealership to find out the Did NOT have that specific tire there.!!! So he basically got up early, to arrive there early for NOTHING. I really feel like this is one of those deals where they just figure once you're inside the door, and you made the trip anyways, they're going to be able to sell you something. That's a really sad statement, but unfortunately I feel like that happens a lot nowadays. That does not make for happy customers, it makes for very angry and frustrated ones. It also makes it very likely that those customers won't be bringing their business back there. I just wanted to put this out there to let other people know. Just be aware of what you're told over the phone it's not always the truth! 😔 More
by annettemcqueen23@gmail.com
Employees Worked With
Don't know
February 14, 2024
I came in to the dealership to get my transmission fixed. While it says on the internet that it still should be under extended warranty, the dealership denied that and said that it is not covered. I definite While it says on the internet that it still should be under extended warranty, the dealership denied that and said that it is not covered. I definitely would never ever buy, lease any Ford Vehicle from now on. I am a Teacher and this transmission problem is way over my Head if I wanna get it fixed out of my pocket. Definitely disappointed by the dealership and by Ford explorer. More
by imadbig
Employees Worked With
February 13, 2024
WOW! !! You guys know how to treat people and sell a car. I am so impressed with the level of service we received buying an Explorer tonight. Vanessa Verme !! You guys know how to treat people and sell a car. I am so impressed with the level of service we received buying an Explorer tonight. Vanessa Vermette, Mike Darmes and Moe you are all the BEST of the best. Thank you SO much. It was truly a pleasure. Amazing! Just amazing! More
by Ewilson24
February 12, 2024
This is probably our 4th Ford purchased by Brian Holiday. He is a consummate professional. Look up "consummate pro" in dictionary - Brian Holiday's name will appear. Thank you to his associate Mike as well. He is a consummate professional. Look up "consummate pro" in dictionary - Brian Holiday's name will appear. Thank you to his associate Mike as well. More
by cookwk51
Employees Worked With
Other Employees :
The "Tech Expert" do not remember name - fabulous.
February 10, 2024
Brian Holiday and Tim Beaty were great about connecting with you. They take the time to ensure all your questions are answered. They follow up and make sure you are taken care of. with you. They take the time to ensure all your questions are answered. They follow up and make sure you are taken care of. More
by Victor
