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Pat Milliken Ford

Redford, MI

4.9
1,275 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,275 reviews

April 30, 2024

Lobby was very clean and everyone was very friendly and accommodating. Dealer was welcoming and answered all my questions promptly and respectfully. More

by blakhayw
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Pat Milliken Ford responded

Thank you for taking the time to leave your review of Pat Milliken Ford! We greatly appreciate your kind words and appreciate your business!

April 29, 2024

Timely, efficient service. Easy scheduling. Service advisor was capable courteous and welcoming. No stress service More

by pjchamp
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jordan Polczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Pat Milliken Ford responded

Thanks for your review of our service department! We're happy to hear that you had a no-stress experience!

April 29, 2024

Professional and friendly service! John B. made the entire process of buying a vehicle easy and quick! More

by beachbum40
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Pat Milliken Ford responded

Thanks for taking the time to leave this review of your experience with John Blanchard!

April 27, 2024

My sales rep Brian Holiday has always gone above and beyond to get me the car I am looking for and within the time frame I want it. I’m continually impressed by his focus on customer service. When I lea More

by Rauti-Bronco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Pat Milliken Ford responded

Thank you for your loyalty to Brian Holiday. We appreciate your business and and this great review. Enjoy your new car!

April 19, 2024

Brian Holiday and the rest of the Pat Milliken team have consistently provided exceptional service and care throughout my 3 leases. Each interaction has been a pleasant one from start to finish! More

by andyjackson29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Pat Milliken Ford responded

Thanks for this terrific review of Brian Holiday and our team! We look forward to working with you for lease number 4 :)

April 19, 2024

Working with Mark was a fantastic experience. Very knowledgeable and friendly. The entire process was very smooth. More

by Petheridge7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Darmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Pat Milliken Ford responded

Thank you so much for your kind words about Mark (Hollars). We greatly appreciate your business and look forward to working with you again.

April 18, 2024

The Service was very kind and very smooth. Everyone treated us very kind. We brill recommend this device to our friends and family. More

by Lillianparker1962
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Apr 19, 2024 -

Pat Milliken Ford responded

Thank you for your business and taking the time to share this review!

April 15, 2024

Timely service. Services my vehicle right on time. Friendly and efficient. I was in and out quickly More

by Grandmagogo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Polczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Pat Milliken Ford responded

Thank you for taking the time to leave a review about our service department. We greatly appreciate your business and kind words!

April 12, 2024

The people at the service desk and the driver of the shuttle were very polite and professional. More

by ZACK123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Polczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Pat Milliken Ford responded

Thanks for leaving us a great review about your experience with us!

April 11, 2024

I've purchased several cars from this dealership over the years, and each time the experience has been top-notch. Brian Holiday is professional, friendly, and never pushy More

by PETERK3643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Pat Milliken Ford responded

Thanks for your dedication and loyalty to Pat Milliken Ford! We greatly appreciate your business and your kind words!

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