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Pat Milliken Ford
Redford, MI
1,231 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,231 reviews
March 04, 2024
If I could give more stars, I would. Joe Balhorn has been our sales representative at Pat Milliken for over 30 years. He has always come through with a vehicle for us every time we turn Joe Balhorn has been our sales representative at Pat Milliken for over 30 years. He has always come through with a vehicle for us every time we turn in our lease. We have never been disappointed with the quality and service at Pat Milliken Ford!! Great pricing ,too!! Dan and Mary Kabat More
by binstacator
Employees Worked With
March 04, 2024
I had a very pleasant experience with Pat Milliken Ford. I worked with Danielle F. and left with a truck I loved. I recommend Danielle and this dealership in the future. -Dan E. I worked with Danielle F. and left with a truck I loved. I recommend Danielle and this dealership in the future. -Dan E. More
by eady.daniel
Employees Worked With
March 04, 2024
Service experience was very efficient and timely. It was completed earlier than expected. Very friendly as well. It was completed earlier than expected. Very friendly as well. More
by jlandis57
Employees Worked With
March 03, 2024
Grace support for her sales person, understanding and helpful Service department and great attention to details helpful Service department and great attention to details More
by Pitito1960
February 28, 2024
Excellent service. Raheem Abboud is the best salesperson around and has been great to our family for many years. Highly recommend. Raheem Abboud is the best salesperson around and has been great to our family for many years. Highly recommend. More
by Imad El-Sayed
Employees Worked With
February 28, 2024
My vehicle was pick up at 10 am and returned all fix at about 12:20 noon.I love this I didn't have to wait in the waiting room. The pick up person was very nice and the returned person was nice also. about 12:20 noon.I love this I didn't have to wait in the waiting room. The pick up person was very nice and the returned person was nice also. More
by lorrainechap
February 26, 2024
Update: I had to contact an attorney today since it’s been 4 months and we still can’t register the truck because Pat Milikin Ford has not submitted the paperwork to the state. They have refused to exten been 4 months and we still can’t register the truck because Pat Milikin Ford has not submitted the paperwork to the state. They have refused to extend the temporary tags, stated that I signed a paper stating that they wouldn’t have to give an extension or additional temporary tag, conveniently that paper is no where in my paperwork. This truck has been sitting since December of last year costing me over $1000 per month. Whose fault is it?? Mine according to them. Unbelievable!!! Our original salesman Mark Hollars does nothing but put ALL the blame on me and the sales manager Kevin is completely useless. 1. Rude salesman 2. Don’t complain about working 55hrs a week most especially to someone who works 90+ hours a week. 3. Truck broke down exactly 2 hours after purchase. Zero help from dealer sense they are closed all weekend long. 4. We fixed the truck on our own dime (starter). 5. The truck is broke down again, this time with turbo issues. It’s truly hard to fathom that this is the best dealership in MI. If I wasn’t in such a dire situation I would have left within the first 2 minutes of dealing with that salesman. I called today to talk to someone about this situation and I sat on hold forever just to be sent to a voicemail. I’ve purchased some 20 vehicles in the past 1 1/2 years and this is hands down the worst experience in ALL of my 35 years of buying vehicles. I would stay away from this dealership at all costs. There are amazing dealerships out there that can ship vehicles for cheap. More
by anjelica.crites
Employees Worked With
February 23, 2024
Mark is a great dude who hooked me up super quick and answered all my questions and then some! answered all my questions and then some! More
by adamtpoll
