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Pat Milliken Ford
Redford, MI
1,231 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,231 reviews
March 18, 2024
I changed to this dealership to continue working with Brian Holiday as I really appreciate his approach to sales. He presents the facts, gives options, highlights interesting features, and answers quest Brian Holiday as I really appreciate his approach to sales. He presents the facts, gives options, highlights interesting features, and answers questions to get a long term sale not just to get a quick sale the customer may not be confident in making. I feel comfortable with my decisions and will look forward to working with Brian the next time I'm in the market to get a new car. More
by James H.
Employees Worked With
March 15, 2024
Excellent service, they had me out in 30 minutes. Keep up the excellent work. Thumbs up Keep up the excellent work. Thumbs up More
by GWWC
March 14, 2024
Tim Shea, was the most down to earth, honest and professional salesman I have ever meet / purchased a car thru. I had a unique experience of filling Bankruptcy lately and was feeling pretty low. But professional salesman I have ever meet / purchased a car thru. I had a unique experience of filling Bankruptcy lately and was feeling pretty low. But he assured me that we could work something and we did. Not only that I got my dream car. Trust me if you are looking for a new or used car he’s got your back. As we are both veterans we hit it off right away. Awesome guy, give him a call and enjoy the experience of honest down to earth salesman. Best Experience ever Thanks Tim, Joe Bernier Retired US Army More
by josephcbernier42
Employees Worked With
March 12, 2024
Most salesmen are like the run of the mill tattooist with the "you pick it they'll stick it" to where your stuck with another payment and still left hungry to truely be satisfied. Joey Desantis, on the other the "you pick it they'll stick it" to where your stuck with another payment and still left hungry to truely be satisfied. Joey Desantis, on the other hand, is a rare salesman in the car sales world. There's not many salesman still in the business that, not only will work tons of hours working with you at getting you the right car that fits in your budget, but does what ever it takes for you and your spouse to feel totally satisfied with the car and in your new car by listening to what both of you like best and making that happen. More
by Dan
Employees Worked With
March 12, 2024
The service was good pick up time and all but need to let the customer know that they have to pay before the vehicle is released let the customer know that they have to pay before the vehicle is released More
by Rickeyd
Employees Worked With
March 11, 2024
Excellent dealership who knows how to satisfy your customers. My salesman Brian Holiday was extremely knowledgeable and helpful with my purchase. customers. My salesman Brian Holiday was extremely knowledgeable and helpful with my purchase. More
by Correyk
Employees Worked With
March 10, 2024
Great service. From start to finish it was a very easy and painless experience. Joey DeSantis is incredible to work with. From start to finish it was a very easy and painless experience. Joey DeSantis is incredible to work with. More
by Jeremy Horning
Employees Worked With
March 08, 2024
Great job Jordan, along with the team that took care of my vehicle. Experience was excellent and right on time. my vehicle. Experience was excellent and right on time. More
by ddr659
Employees Worked With
March 07, 2024
This dealership is exceptional. I was always greeted very professional and with a kind smile. I like the fact that someone was always asking "can I help you "? I was always greeted very professional and with a kind smile. I like the fact that someone was always asking "can I help you "? More
by merrilyme
Employees Worked With
