Pat Milliken Ford

Found me a new dealership and Salesperson. My old salesperson retired so I was recommended to see Don Kalie. I was very impressed with Don. He treated my wife and I like we had known each oth My old salesperson retired so I was recommended to see Don Kalie. I was very impressed with Don. He treated my wife and I like we had known each other for years. We got all the paperwork done in a very short time and I picked up my new Edge Sport the next day. Went back a few days later to discuss a couple of issues with the car and Don immediately took me over to the Service Department and it was taken cars of right then. Very impressed with the whole experience. I have found a new Salesperson and a new dealership. Thanks Don Kalie I will spread the word. More

Wouldn't go anywhere else I first bought a car from Pat Milliken 20 years ago and wouldn't consider going anywhere else. Don Kalie has always taken the time to understand what I first bought a car from Pat Milliken 20 years ago and wouldn't consider going anywhere else. Don Kalie has always taken the time to understand what I'm looking for and matched me with the perfect car in the right budget. When it was time for my son and daughter-in-law to buy cars, I sent them right to Don and he found used cars that were perfect for a young couple just starting out. I just picked up my dream car, a 2015 Mustang, and Don was clearly as passionate about cars as I am. Jerry in the finance dept put together a great package for me to take care of all my needs and stay within budget. Then Aaron in the service department has worked with me to install the modifications to make my Mustang growl. I couldn't possibly be more pleased with the whole experience! More

Wonderful Service - Frank Renko, Sales Rep Environmental Maintenance Engineers, Inc. has dealt with Frank Renko for years regarding our fleet of vehicles. He knows our needs, follows through o Environmental Maintenance Engineers, Inc. has dealt with Frank Renko for years regarding our fleet of vehicles. He knows our needs, follows through on every detail and makes the whole experience so easy. Highly recommend everyone to ask for Frank! More

Extreme wait time, and not first come first service I've been here since 8:25am and its 11:50am. I just came into Pat Milliken on telegraph rd in Michigan for a Low tire pressure light. And 5 people tha I've been here since 8:25am and its 11:50am. I just came into Pat Milliken on telegraph rd in Michigan for a Low tire pressure light. And 5 people that came in after me and their service completed before mine. The service I needed is Minor at the lease at a tire repair, the most a new tire. More

Sales Rep - Frank Renko I am very satisfied with the service from this dealership. My sales rep- Frank Renko is top rated. He has a passion for his customers. I have a bus I am very satisfied with the service from this dealership. My sales rep- Frank Renko is top rated. He has a passion for his customers. I have a busy schedule, and I know purchasing a car is a huge investment. However, Frank has everything ready for me when I arrive to pick up my car. He calls me to check on me and my car :). He is the best in the best in the world. Thanks Frank. More

Always a wonderful sales experience My husband and I renewed our lease with Keith Kelly earlier this month (and have three prior leases with him, as well as a few purchases). Myself and My husband and I renewed our lease with Keith Kelly earlier this month (and have three prior leases with him, as well as a few purchases). Myself and my family have been working with him for 25+ years, and he never disappoints. He is always professional, helpful, and kind; never makes his customer feel pressured into purchasing/leasing. He makes the car buying/leasing experience painless and easy. His son, Sean Kelly, is also friendly and professional. I would highly recommend either of them to friends and/or family. This dealership itself is also top notch; ethical business practices. More

Excellent Service Compliments the Sales Experience I have been happy with Pat Milliken Ford for over 10 years. I came to the dealership because I was displeased with the service experience at my previo I have been happy with Pat Milliken Ford for over 10 years. I came to the dealership because I was displeased with the service experience at my previous dealership. My satisfaction with the service department at Pat Milliken has been excellent. Most recently I needed repairs for my 10 year old Freestar. The most important repair was done quickly and more than satisfactorily. However, the mirror I needed is no longer in the Ford inventory, yet my service representative, Ian Murphy, went out of his way to find comparable replacement mirrors that I can use. I appreciate Ian's initiative and dedication to satisfying his customers. I can recommend Pat Milliken Ford because all of the people with whom I interact display a dedication to customer service and satisfaction. More

Frank Renko is an excellent salesperson I have been to a lot of Metro Detroit dealers of all different makes and Pat Milliken Ford is by far the best. Frank Renko our salesperson went above I have been to a lot of Metro Detroit dealers of all different makes and Pat Milliken Ford is by far the best. Frank Renko our salesperson went above and beyond (as he has every time we have purchased a vehicle from him) and made sure we were completely happy. He's honest with every thing he does and makes sure there is no hidden fees and that all things are explained. More

Best Sales Experience to date Joe St. Pierre was dedicated and determined to help me find the right car at the right price. Thanks to him I am driving an expectation exceeding 2015 Joe St. Pierre was dedicated and determined to help me find the right car at the right price. Thanks to him I am driving an expectation exceeding 2015 C- Max SEL. I never imagined myself in a car this high tech, fun to drive and eco-friendly. Add to that super comfortable leather seats and a super comfortable car payment and you have a super satisfied customer. Joe has the in-depth knowledge and endless patience to answer all my questions. He walked me through every feature, helped me sync my phone and I-pod and explained in depth how to drive using the battery in place of and in conjunction with fuel to maximize my miles per gallon. I left feeling like I'd made one the most informed and best decisions in years. I literally could not be happier with the entire experience. More

Always great! Absolutely love this dealership and my salesman. Been doing business with them since 2000 and have never been disappointed and able to walk out with w Absolutely love this dealership and my salesman. Been doing business with them since 2000 and have never been disappointed and able to walk out with what I want. Highly recommend to all. More