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Pat Milliken Ford

Redford, MI

4.9
1,247 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,248 reviews

September 26, 2015

Great experience with Pat Miliken ford . Sean Kelly is a great salesman. I have leased my second escape from him. He explains all of your options and makes sure you understand them. He treat More

by nancy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Kelly
September 25, 2015

Thanks for the help Keith I wasn't sure I wanted to turn in my Escape early, and pay the penalties, but I needed a bigger car, so I contacted Keith Kelly to see if he had any i More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kelly
September 23, 2015

Fast, efficient enjoyable Have purchased of leased my vehicles from Pat Milliken for over 25 plus years and I have always been very happy with how the sales and service staff t More

by squeak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ian Murphy
September 11, 2015

Twice now they have totally failed to honer warranty service I bought a certified used car from a different dealer and need some warranty work done. I was told I would have to pay for all the work up front first More

by gacockfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Baker, Ian Murphy
Sep 14, 2015 -

Pat Milliken Ford responded

We appreciate your business but unfortunately we are not able to honor all service contracts sold by other dealers. We honor all service contracts we sell including all Ford Motor Company service contracts and do our best to assist our customers whenever possible.

September 07, 2015

Found me a new dealership and Salesperson. My old salesperson retired so I was recommended to see Don Kalie. I was very impressed with Don. He treated my wife and I like we had known each oth More

by foreverford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 06, 2015

Wouldn't go anywhere else I first bought a car from Pat Milliken 20 years ago and wouldn't consider going anywhere else. Don Kalie has always taken the time to understand what More

by Starkrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Baker
September 04, 2015

Wonderful Service - Frank Renko, Sales Rep Environmental Maintenance Engineers, Inc. has dealt with Frank Renko for years regarding our fleet of vehicles. He knows our needs, follows through o More

by TeamEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 03, 2015

Sales Rep - Frank Renko I am very satisfied with the service from this dealership. My sales rep- Frank Renko is top rated. He has a passion for his customers. I have a bus More

by Beautiful1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 03, 2015

Extreme wait time, and not first come first service I've been here since 8:25am and its 11:50am. I just came into Pat Milliken on telegraph rd in Michigan for a Low tire pressure light. And 5 people tha More

by Joilene808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Baker, Scott Duczyminski, Ian Murphy
August 14, 2015

Always a wonderful sales experience My husband and I renewed our lease with Keith Kelly earlier this month (and have three prior leases with him, as well as a few purchases). Myself and More

by Rachel421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kelly, Sean Kelly
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