Pat Milliken Ford
Redford, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great experience with Pat Miliken ford . Sean Kelly is a great salesman. I have leased my second escape from him. He explains all of your options and makes sure you understand them. He treat Sean Kelly is a great salesman. I have leased my second escape from him. He explains all of your options and makes sure you understand them. He treats his customers with respect and makes sure all of your paperwork and car are ready when you come in. He also makes sure that a technician goes over all the features and programs you phone to the sync system. Sean Kelly is a great person to do business with. Nancy Bonser More
Thanks for the help Keith I wasn't sure I wanted to turn in my Escape early, and pay the penalties, but I needed a bigger car, so I contacted Keith Kelly to see if he had any i I wasn't sure I wanted to turn in my Escape early, and pay the penalties, but I needed a bigger car, so I contacted Keith Kelly to see if he had any incentives that made sense for a new Explorer. He said there were a few, and worked up the numbers. For what I wanted, (a fully loaded 2016 Explorer XLT) the payment was slightly more than what I was paying with the 6 remaining payments rolled in. The problem was, the car I wanted wasn't available in the 4-state area, so I custom ordered it. He already made the deal, and I was just waiting for the truck to be delivered. Then halfway through my wait, a new incentive from Ford (which was unadvertised) was available. He immediately called to tell me the good news, that my new lease payment was substantially lower because Ford was picking up my last 6 payments, and nothing had to be rolled into the deal. Thanks Keith, you helped me get my dream truck, and saved me a ton of money in the process. More
Fast, efficient enjoyable Have purchased of leased my vehicles from Pat Milliken for over 25 plus years and I have always been very happy with how the sales and service staff t Have purchased of leased my vehicles from Pat Milliken for over 25 plus years and I have always been very happy with how the sales and service staff treat people. In particular, my sales person is Don Kalie, who is great. I fee like family when I deal with Don. He is trustworthy and very helpful in getting the right vehicle for you be it model, color or price. Don is the best. More
Twice now they have totally failed to honer warranty service I bought a certified used car from a different dealer and need some warranty work done. I was told I would have to pay for all the work up front first I bought a certified used car from a different dealer and need some warranty work done. I was told I would have to pay for all the work up front first. So I drove my car back to the dealer where I bought it 45 miles away and all the work was done at no charge. This just happened again here last week with my 5 year tire & wheel warranty that was not honored. More
Found me a new dealership and Salesperson. My old salesperson retired so I was recommended to see Don Kalie. I was very impressed with Don. He treated my wife and I like we had known each oth My old salesperson retired so I was recommended to see Don Kalie. I was very impressed with Don. He treated my wife and I like we had known each other for years. We got all the paperwork done in a very short time and I picked up my new Edge Sport the next day. Went back a few days later to discuss a couple of issues with the car and Don immediately took me over to the Service Department and it was taken cars of right then. Very impressed with the whole experience. I have found a new Salesperson and a new dealership. Thanks Don Kalie I will spread the word. More
Wouldn't go anywhere else I first bought a car from Pat Milliken 20 years ago and wouldn't consider going anywhere else. Don Kalie has always taken the time to understand what I first bought a car from Pat Milliken 20 years ago and wouldn't consider going anywhere else. Don Kalie has always taken the time to understand what I'm looking for and matched me with the perfect car in the right budget. When it was time for my son and daughter-in-law to buy cars, I sent them right to Don and he found used cars that were perfect for a young couple just starting out. I just picked up my dream car, a 2015 Mustang, and Don was clearly as passionate about cars as I am. Jerry in the finance dept put together a great package for me to take care of all my needs and stay within budget. Then Aaron in the service department has worked with me to install the modifications to make my Mustang growl. I couldn't possibly be more pleased with the whole experience! More
Wonderful Service - Frank Renko, Sales Rep Environmental Maintenance Engineers, Inc. has dealt with Frank Renko for years regarding our fleet of vehicles. He knows our needs, follows through o Environmental Maintenance Engineers, Inc. has dealt with Frank Renko for years regarding our fleet of vehicles. He knows our needs, follows through on every detail and makes the whole experience so easy. Highly recommend everyone to ask for Frank! More
Sales Rep - Frank Renko I am very satisfied with the service from this dealership. My sales rep- Frank Renko is top rated. He has a passion for his customers. I have a bus I am very satisfied with the service from this dealership. My sales rep- Frank Renko is top rated. He has a passion for his customers. I have a busy schedule, and I know purchasing a car is a huge investment. However, Frank has everything ready for me when I arrive to pick up my car. He calls me to check on me and my car :). He is the best in the best in the world. Thanks Frank. More
Extreme wait time, and not first come first service I've been here since 8:25am and its 11:50am. I just came into Pat Milliken on telegraph rd in Michigan for a Low tire pressure light. And 5 people tha I've been here since 8:25am and its 11:50am. I just came into Pat Milliken on telegraph rd in Michigan for a Low tire pressure light. And 5 people that came in after me and their service completed before mine. The service I needed is Minor at the lease at a tire repair, the most a new tire. More
Always a wonderful sales experience My husband and I renewed our lease with Keith Kelly earlier this month (and have three prior leases with him, as well as a few purchases). Myself and My husband and I renewed our lease with Keith Kelly earlier this month (and have three prior leases with him, as well as a few purchases). Myself and my family have been working with him for 25+ years, and he never disappoints. He is always professional, helpful, and kind; never makes his customer feel pressured into purchasing/leasing. He makes the car buying/leasing experience painless and easy. His son, Sean Kelly, is also friendly and professional. I would highly recommend either of them to friends and/or family. This dealership itself is also top notch; ethical business practices. More