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Pat Milliken Ford

Redford, MI

4.9
1,254 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,254 reviews

January 29, 2016

Leased 2016 ford fusion Got immediate follow up call from salesman. Very professional and tried their best to get what I wanted. Salesman was always there to respond any quer More

by Mahesh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Post
January 21, 2016

New car purchase This is my third vehicle from Pat Milliken Ford and Pat Leaman. As always he provided great service and I will continue to purchase/lease my vehicles More

by G. Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Leaman
January 21, 2016

Service department I had a flat tire last week, but had scheduled a routine service appointment for this week. When I took my care in for the tire change, the service r More

by Strawberry Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Murphy
January 18, 2016

Service department-2 big misses I brought my car in for regularly scheduled oil change/service appointment. I pointed out that the tire check light was on; the service tech just said More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian Murphy
Jan 20, 2016 -

Pat Milliken Ford responded

We're sorry to hear about the issues you experienced with our Service Department. We would welcome the opportunity to speak with you and would appreciate it if you could contact our Service Director, Pat Lyons, at (313) 387-7364.

January 14, 2016

The Absolute Best! I have been purchasing my vehicles from Pat Milliken Ford for so many years I cannot count them anymore. Why would I stay with them so long since I ha More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kalie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2016

Great purchase experience I recently purchased a 2016 Focus, the fourth vehicle purchased from Rusty Karr at Pat Milliken Ford. Rusty is the best vehicle salesperson I've had More

by DMS in MI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 12, 2016

Very good searvice I needed a routine oil change with tire rotation. I did not have an appointment and I was very pleased with the service since it was quite quick even More

by Ness123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juliet Guertin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2016

Outstanding As usual Ian and the service department went above and beyond when it comes to servicing their products. The atmosphere there is friendly and outgoing More

by Keb' Do'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Duczyminski, Ian Murphy
December 31, 2015

Service I have been coming to Pat Milliken for only about 3 years and wish I would have found them years ago. Every experience I have had is nothing but pos More

by Dennis1417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ian Murphy
December 29, 2015

Awesome buying experience I recently leased a new 2016 Ford Edge from Pat Milliken and had a great experience from start to finish. James Dillon did an excellent job of answer More

by Selemba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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