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Pat Milliken Ford

Redford, MI

4.9
1,248 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,248 reviews

February 09, 2016

Leasing a new Ford vehicle with Mr. Keith Kelly Pat Milliken Ford and specifically Mr. Keith Kelly were recommended to us by our daughter-in-law's parents. The lease was ending on our current Ford v More

by dmtodd50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kelly
February 09, 2016

Don Kalie In the last 8 months we have purchased 2 brand new vehicles & 1 used vehicles from Don Kalie. We had been looking for an honest, no pressure, I'll gi More

by 732maple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kalie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2016

Two Vehicles Serviced In 1.5 Days Brought my van in for 75000 mile service in the morning. They were finished by early afternoon. So I dropped off the 1996 Mustang, when I picked up th More

by Ron D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juliet Guertin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2016

New Ford Owner converts. We have previously owned every make of car on the market. About 5 years ago we purchased a Ford Flex from Joe Linting. Since then we have leased 2 o More

by Satisfied customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Linting
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2016

Leased 2016 ford fusion Got immediate follow up call from salesman. Very professional and tried their best to get what I wanted. Salesman was always there to respond any quer More

by Mahesh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Post
January 21, 2016

Service department I had a flat tire last week, but had scheduled a routine service appointment for this week. When I took my care in for the tire change, the service r More

by Strawberry Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Murphy
January 21, 2016

New car purchase This is my third vehicle from Pat Milliken Ford and Pat Leaman. As always he provided great service and I will continue to purchase/lease my vehicles More

by G. Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Leaman
January 18, 2016

Service department-2 big misses I brought my car in for regularly scheduled oil change/service appointment. I pointed out that the tire check light was on; the service tech just said More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian Murphy
Jan 20, 2016 -

Pat Milliken Ford responded

We're sorry to hear about the issues you experienced with our Service Department. We would welcome the opportunity to speak with you and would appreciate it if you could contact our Service Director, Pat Lyons, at (313) 387-7364.

January 14, 2016

The Absolute Best! I have been purchasing my vehicles from Pat Milliken Ford for so many years I cannot count them anymore. Why would I stay with them so long since I ha More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kalie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2016

Great purchase experience I recently purchased a 2016 Focus, the fourth vehicle purchased from Rusty Karr at Pat Milliken Ford. Rusty is the best vehicle salesperson I've had More

by DMS in MI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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