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Pat Milliken Ford
Redford, MI
1,250 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,250 reviews
June 15, 2016
Kathryn-Escape 16 My salesman Frank Renko is outstanding. He knew just what I wanted and do you livered just what he said he would do. Service department is outstandi My salesman Frank Renko is outstanding. He knew just what I wanted and do you livered just what he said he would do. Service department is outstanding as well. Took my car in for recall habits 20 minutes friend of mine took her to another dealership they had it for two days and screwed up the radio. Now that is what I call service at Pat Millikan Ford. They treated me with the up most respect. More
by Msladykathryn
Employees Worked With
June 10, 2016
Edgar Evan Professional Salesmen with a Great Sense of Humor Edgar Evans closed the deal on my F-150 in the shortest duration I have ever Leased a Truck. Please plan to visit Pat Milliken Ford soon and request t Edgar Evans closed the deal on my F-150 in the shortest duration I have ever Leased a Truck. Please plan to visit Pat Milliken Ford soon and request to see Edgar Evans. More
by Estelle F-150
Employees Worked With
June 03, 2016
Poor Service I made appointment to have my car serviced for 9 o'clock in the morning for an oil change and tire rotation. when i got there i was told it would be a I made appointment to have my car serviced for 9 o'clock in the morning for an oil change and tire rotation. when i got there i was told it would be at less 4 hours before they could get to my car. I didn't get my car back till 4 o'clock in the afternoon for a simple oil change and tire rotation.. I was told that it doesn't matter if you have an appointment or not. More
by laurie1961
Employees Worked With
Scott Duczyminski
June 01, 2016
Collision Shop Repair was Top Notch I recently had a small fender bender that required Collision Shop work. I have a 2015 F150, so few Collison Shops can work on those vehicles (Aluminu I recently had a small fender bender that required Collision Shop work. I have a 2015 F150, so few Collison Shops can work on those vehicles (Aluminum Body). No metal work was needed, but they did a great job replacing the parts, and painting of the plastic parts that were needed for the repair. Turnaround time was great, and I will happily take my truck there for any future work. More
by Jef
Employees Worked With
Bob (Collision Shop Manager)
May 31, 2016
I truly recommend this dealership and Kevin Herring Went there for a used car - and left one hour later with a Ford Focus. The purchase was fast, easy and professional and our daughter loves her first c Went there for a used car - and left one hour later with a Ford Focus. The purchase was fast, easy and professional and our daughter loves her first car! Kevin made us feel very comfortable and we would truly recommend him and this dealership. We will definitely come again next time. More
by Kerstin
Employees Worked With
May 25, 2016
Best experience ever buying a vehicle I stopped by Pat Milliken Ford with the intend to look at a 2016 Ford Explorer. The moment I sat down across from Edgar Evans I was confident that I w I stopped by Pat Milliken Ford with the intend to look at a 2016 Ford Explorer. The moment I sat down across from Edgar Evans I was confident that I would leave with a 2016 Ford Explorer. Edgar made me feel so comfortable. He asked one main question; what how you looking to do? Best experience I have ever had buying a vehicle. I love my 2016 Ford Explorer! More
by Best experience ever
May 20, 2016
Always top notch. I've been dealing with Keith Kelly since 1989 with the purchase of a 1989 T-Bird SC. Now after many new vehicles from Explorers to a Probe to Mustangs I've been dealing with Keith Kelly since 1989 with the purchase of a 1989 T-Bird SC. Now after many new vehicles from Explorers to a Probe to Mustangs to Fusions , and a Edge, last Friday I took home my 2016 Mustang a fabulous vehicle. In conclusion from my experience from sales to service I always have been treated extremely well and I always recommend this dealership. More
by mike44
Employees Worked With
Keith Kelly
May 09, 2016
Pat Milliken Ford Once again Joe St. Pierre went above and beyond to get me the truck I wanted, as always a great experience working with him, I would highly recommend Once again Joe St. Pierre went above and beyond to get me the truck I wanted, as always a great experience working with him, I would highly recommend Joe and Pat Milliken Ford to anyone looking for a new or used vehicle. Thanks again for all your help Joe. More
by BigSteve
Employees Worked With
Joe St. Pierre
May 05, 2016
Oil change I brought my vehicle in for an oil change and an annoying squeak in the tailgate. The squeak was a loose panel on the tailgate door and all it needed I brought my vehicle in for an oil change and an annoying squeak in the tailgate. The squeak was a loose panel on the tailgate door and all it needed was for my guy to pull it out and reset the pins that had come loose, problem fixed. I have been coming to Pat Milliken for my lease purchases and service for more years than I can remember, I would recommend them to everyone. Thanks for your great customer service. More
by dianeleach
Employees Worked With
Scott Duczyminski, Ian Murphy
May 05, 2016
Pat Milliken Ford Dealer We've been leasing vehicles thru Don Kalie at Pat Milliken Ford for many years. In fact our family members also lease from Mr. Kalie. He is very p We've been leasing vehicles thru Don Kalie at Pat Milliken Ford for many years. In fact our family members also lease from Mr. Kalie. He is very professional and organized. All the paper work is explained and completed in a short time leaving the rest of the day free. He will be our sales person for many years to come. Betty & Charlie Shollenberger More
by charles shollenberger
