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Pat Milliken Ford

Redford, MI

4.9
1,231 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,231 reviews

April 19, 2024

Working with Mark was a fantastic experience. Very knowledgeable and friendly. The entire process was very smooth. More

by Petheridge7
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mark Hollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Darmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Pat Milliken Ford responded

Thank you so much for your kind words about Mark (Hollars). We greatly appreciate your business and look forward to working with you again.

April 19, 2024

Brian Holiday and the rest of the Pat Milliken team have consistently provided exceptional service and care throughout my 3 leases. Each interaction has been a pleasant one from start to finish! More

by andyjackson29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Pat Milliken Ford responded

Thanks for this terrific review of Brian Holiday and our team! We look forward to working with you for lease number 4 :)

April 18, 2024

The Service was very kind and very smooth. Everyone treated us very kind. We brill recommend this device to our friends and family. More

by Lillianparker1962
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Apr 19, 2024 -

Pat Milliken Ford responded

Thank you for your business and taking the time to share this review!

April 15, 2024

Timely service. Services my vehicle right on time. Friendly and efficient. I was in and out quickly More

by Grandmagogo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Polczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Pat Milliken Ford responded

Thank you for taking the time to leave a review about our service department. We greatly appreciate your business and kind words!

April 12, 2024

The people at the service desk and the driver of the shuttle were very polite and professional. More

by ZACK123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Polczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Pat Milliken Ford responded

Thanks for leaving us a great review about your experience with us!

April 11, 2024

I've purchased several cars from this dealership over the years, and each time the experience has been top-notch. Brian Holiday is professional, friendly, and never pushy More

by PETERK3643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Pat Milliken Ford responded

Thanks for your dedication and loyalty to Pat Milliken Ford! We greatly appreciate your business and your kind words!

April 10, 2024

I have been a Pat Milliken Ford buyer of New vehicles since 1989. Great Job! More

by scottwagner15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliet Guertin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Pat Milliken Ford responded

Thanks for you dedication and loyalty, Scott! We greatly appreciate your business!

April 08, 2024

Mike the Tech Specialist assisted me with setup in my new car. Awesome experience. Thank you! More

by Abigail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ryan, Howie Blanchard
Apr 09, 2024 -

Pat Milliken Ford responded

Thanks for your kind words about your experience with us Abigail!

April 05, 2024

Tim was excellent to work with. He was very patient with me and my husband helping us with our purchase of two cars. He took his time to make sure he got us the best cars for or bud More

by kjka03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Pat Milliken Ford responded

Thank you for this wonderful review of Tim Shea! We appreciate the opportunity to earn your business and are glad to hear that you were happy with your experience with us!

April 04, 2024

This was my 1st time using Pat Milliken Ford, went here due to previous dealings with Sales Rep Brian Holiday at another dealership. Brian is extremely knowledgeable, honest, professional and always quick More

by DJW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Pat Milliken Ford responded

Thank you for giving us the opportunity to earn your business. We appreciate your loyalty to Brian Holiday and are very happy to hear that you were happy with experience with us. Thanks for the recommendation and we look forward to working with you again!

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