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Pat Milliken Ford
Redford, MI
1,247 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,247 reviews
December 15, 2024
Best Employee Ford has ever hired. He went above and beyond his duties. Will highly recommend everyone directly to Tim Shea and no one else he’s the best!!!! He went above and beyond his duties. Will highly recommend everyone directly to Tim Shea and no one else he’s the best!!!! More
by dezmondspringfield
Employees Worked With
December 14, 2024
Tim went above and beyond to make sure he got me in a good vehicle. Good price. And fast! Couldn’t ask for more. If you go to pat milliken ford make sure you ask for tim! good vehicle. Good price. And fast! Couldn’t ask for more. If you go to pat milliken ford make sure you ask for tim! More
by Nick yfantides
Employees Worked With
December 11, 2024
Took vehicle in for warranty work and oil change. Warranty work seemed to be completed correctly. For the oil change a bolt and nut didn’t get put back on an oil filter access cover and lug nuts we Warranty work seemed to be completed correctly. For the oil change a bolt and nut didn’t get put back on an oil filter access cover and lug nuts were never tightened down and one lug nut fell off and almost lost two others, all 24 lug nuts were loose. Service manager got me new lug nuts and the other bolt and nut that was lost, so they resolved the issue. I’ve been dealing with Pat Milliken’s service department for 9 years and I will not any more. EVERY TIME I take my vehicle it’s damaged in some way or poor work that I correct because why would I think the people that did the poor work the first time would do better the second time. Damage includes chipped paint, scratches on the interior, work not done when problem was very obvious. Some service writers are programmed to say NO regardless. The collision department isn’t much better. I’m had poor work done there every time I’ve been there, but that poor work doesn’t show up until later. Things like windows leak after reinstalled, plastic parts with die flashing on it painted over instead of removing before painting. Great Sales Department but Service and Collision SUCK! More
by Jef
Employees Worked With
December 09, 2024
Brian was such a pleasure to work with. He was extremely thoughtful and made sure all of our questions were answered before leaving with our Ford truck!!! He’s the best!!! we hope to work w He was extremely thoughtful and made sure all of our questions were answered before leaving with our Ford truck!!! He’s the best!!! we hope to work with him again in the future :) More
by Kayla
Employees Worked With
December 07, 2024
I am a first time car buyer and this dealership was very helpful in assisting me. helpful in assisting me. More
by kncarbary1
Employees Worked With
December 03, 2024
Always friendly and very helpful. Love the atmosphere. My husband and I have been going to Pat Milliken for years! Love the atmosphere. My husband and I have been going to Pat Milliken for years! More
by Lisamarie
Employees Worked With
December 02, 2024
I will Highly recommend Mr Tim Shea ,He had me approved within no time flat very professional,Polite,and had me in my vehicle which I ❤️ for my Thanksgiving gift.If you’re looking to get In A vehicle visit within no time flat very professional,Polite,and had me in my vehicle which I ❤️ for my Thanksgiving gift.If you’re looking to get In A vehicle visit Mr Tim Shea . More
by Mika1247
Employees Worked With
