Pat McGrath Dodge Country
Cedar Rapids, IA
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First new truck i have ever had.I have had my truck for 8 months. Its been in the shop for 8 weeks. Poor service. Don"t return calls. Been in for warranty work 3 times. First 2 times it was there 2 weeks eac months. Its been in the shop for 8 weeks. Poor service. Don"t return calls. Been in for warranty work 3 times. First 2 times it was there 2 weeks each. Its been there going on 4 weeks and counting now. Did not have some of the Accessorizes it was advertised with when i bought it.All the finance person was interested in was adding extra cost items. Good luck getting a call back from the service department. The sales department doesn't know the truck line at all. More
Andrew was amazing. He was very kind, patient and willing to help and listen to our needs. We agreed on a fair price for two vehicles and I did not feel pressured Finance was not fun to work with willing to help and listen to our needs. We agreed on a fair price for two vehicles and I did not feel pressured Finance was not fun to work with. They tried to sell me on the warranty and did not take no for an answer. The gentleman felt very disingenuous and did not appreciate how he did not understand no meant no. Otherwise my experience was great! Highly recommend Andrew. More
Online and phone transactions were easy with this dealership. Delivery of the vehicle from Iowa to Illinois went smoothly. The Jeep arrived exactly as promised. dealership. Delivery of the vehicle from Iowa to Illinois went smoothly. The Jeep arrived exactly as promised. More
Dealer Alex was a nice feller to work with. He provided good quality service. Answered question we had about our new vehicle. Thanks Alex for your fine service. good quality service. Answered question we had about our new vehicle. Thanks Alex for your fine service. More
I’d like to thank Nate my service advisor for taking care of my problems on my two trucks. I hope the dealership supports the employees so when miscommunication between the dealership and the customer happen of my problems on my two trucks. I hope the dealership supports the employees so when miscommunication between the dealership and the customer happens the employee is able to make things right. Thank you Nate More
Great place to buy a vehicle. Very nice and friendly. I was nervous going into a dealership to buy a used vehicle but I was happy when I left. was nervous going into a dealership to buy a used vehicle but I was happy when I left. More
Andrew Pompeii at McGrath was excellent to deal with. Very professional and knowledgeable. Financing people very pushy to upsell. I would buy from Andrew again though. He gets 100 percent!!! Very professional and knowledgeable. Financing people very pushy to upsell. I would buy from Andrew again though. He gets 100 percent!!! More