
Pat McGrath Dodge Country
Cedar Rapids, IA
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Stephen Nicholson in the Service Department is a big reason I keep coming back - being treated well means everything when you need service. Both my wife and I drive Jeeps and will be upgrading to other reason I keep coming back - being treated well means everything when you need service. Both my wife and I drive Jeeps and will be upgrading to other cars shortly. After we discussed the service department and Stephen, we decided we will be sticking with driving new Jeeps More
Jared was our salesperson and he was very knowledgeable and answered all our questions. We were very impressed with how everything was handled from when we walked through the door till we walked out. The and answered all our questions. We were very impressed with how everything was handled from when we walked through the door till we walked out. They were conscious of our time and what price point we were looking for. More
They always work to get my vehicle in like new condition. They do all they can to minimize my costs while providing factory approved parts. I’ll continue to depend on them to service my Durango. They do all they can to minimize my costs while providing factory approved parts. I’ll continue to depend on them to service my Durango. More
We bought a Chrysler Town & Country here on March 30th, 2021. On our final test drive before signing all the paperwork, the engine light came on. They tested it and found it needed a new transmission. McGr 2021. On our final test drive before signing all the paperwork, the engine light came on. They tested it and found it needed a new transmission. McGrath paid for it of course, but it delayed us taking possession of the van by a week. Fast forward to April 13th and the van will only rev when I give it gas, stranding me with my kids. We had it towed to McGrath and lo and behold, it needed a SECOND TRANSMISSION. They said the one they put in less than 2 weeks prior was faulty. So we were without our primary vehicle for another full week. I had to call to get updates as no one reached out. About a week ago, the air conditioning stopped working. We took it in, and they found it was low on refrigerant, the rear ac line and rear evaporator were leaking, and the ac lines were seized to the evaporator. We bought the extended warranty for $2250 at the time of purchase and they told us it wouldn't cover replacing the lines (even though we were told it covered everything bumper-to-bumper), so it would cost us $1400. We were beyond frustrated, so we told them not to fix it; we were going to cancel the warranty and trade the van in elsewhere. Their response? "That sucks." No trying to make it right at all. And we were charged $268 for them to recharge the AC, which they said would last "a day, a week, a month, we don't know". It's been an absolutely awful experience and we will make SURE we tell EVERYONE we know in the market for a vehicle to avoid this dealership. More
Very impressed with the sales staff and his willingness to assist with the purchase of my new Wrangler. He is very knowledgeable in the latest tech. to assist with the purchase of my new Wrangler. He is very knowledgeable in the latest tech. More
My experience with the salesperson (Braden J. Burr) was very professional, knowledgeable and provided the information that I was looking for on leasing a vehicle. The different personnel and departments th very professional, knowledgeable and provided the information that I was looking for on leasing a vehicle. The different personnel and departments that I worked with were friendly and presented an image of confidence in their product and working for the McGrath dealerships. More
I came in for a nail in the tire and left with four new tires. They explained why the tire couldn’t be repaired and got me a good deal on the tires. Stephen also kept me informed every step of the way, whi tires. They explained why the tire couldn’t be repaired and got me a good deal on the tires. Stephen also kept me informed every step of the way, which really made me feel comfortable. More
I recently purchased another Jeep from McGrath's. The sales staff are easy to work with and are straightforward and conscientious in handling and following up on the sale. I have had excellent experien sales staff are easy to work with and are straightforward and conscientious in handling and following up on the sale. I have had excellent experience with their service department and found them to be knowledgeable and reliable in identifying and fixing problems. The drive-in oil change is pleasant and efficient. I can recommend McGrath's without hesitation. More