Pat McGrath Dodge Country

They told me that my Jeep had a 2k bumper to bumper warranty. Now I have 1,200$ in a bill for my struts. They don’t stand behind there warranty. There is still a bad vibration in my steering wheel. I’l warranty. Now I have 1,200$ in a bill for my struts. They don’t stand behind there warranty. There is still a bad vibration in my steering wheel. I’ll never be at another McGrath lot again, I’ll never buy from them again. More

I cannot say enough good things about your Service Dept! Stephen Nicholson has been my primary contact person, and always listens to my concerns. If I have a serious driving issue, Stephen always gets my C Stephen Nicholson has been my primary contact person, and always listens to my concerns. If I have a serious driving issue, Stephen always gets my Cherokee in to check it out. My last visit was due to a Recall Notice to update computer programing and an oil change. Stephen had convinced me to save money with your prepay oil plan, which made this service already paid for, and a free one on my next oil change. More

They did a great job and were courteous. I will be glad to have my vehicle serviced there again. to have my vehicle serviced there again. More

Friendly to work with, would highly recommend this dealership to all, comfy waiting lounge as well. dealership to all, comfy waiting lounge as well. More

Stephen Nicholson in the Service Department is a big reason I keep coming back - being treated well means everything when you need service. Both my wife and I drive Jeeps and will be upgrading to other reason I keep coming back - being treated well means everything when you need service. Both my wife and I drive Jeeps and will be upgrading to other cars shortly. After we discussed the service department and Stephen, we decided we will be sticking with driving new Jeeps More

Jared was our salesperson and he was very knowledgeable and answered all our questions. We were very impressed with how everything was handled from when we walked through the door till we walked out. The and answered all our questions. We were very impressed with how everything was handled from when we walked through the door till we walked out. They were conscious of our time and what price point we were looking for. More

They always work to get my vehicle in like new condition. They do all they can to minimize my costs while providing factory approved parts. I’ll continue to depend on them to service my Durango. They do all they can to minimize my costs while providing factory approved parts. I’ll continue to depend on them to service my Durango. More

We bought a Chrysler Town & Country here on March 30th, 2021. On our final test drive before signing all the paperwork, the engine light came on. They tested it and found it needed a new transmission. McGr 2021. On our final test drive before signing all the paperwork, the engine light came on. They tested it and found it needed a new transmission. McGrath paid for it of course, but it delayed us taking possession of the van by a week. Fast forward to April 13th and the van will only rev when I give it gas, stranding me with my kids. We had it towed to McGrath and lo and behold, it needed a SECOND TRANSMISSION. They said the one they put in less than 2 weeks prior was faulty. So we were without our primary vehicle for another full week. I had to call to get updates as no one reached out. About a week ago, the air conditioning stopped working. We took it in, and they found it was low on refrigerant, the rear ac line and rear evaporator were leaking, and the ac lines were seized to the evaporator. We bought the extended warranty for $2250 at the time of purchase and they told us it wouldn't cover replacing the lines (even though we were told it covered everything bumper-to-bumper), so it would cost us $1400. We were beyond frustrated, so we told them not to fix it; we were going to cancel the warranty and trade the van in elsewhere. Their response? "That sucks." No trying to make it right at all. And we were charged $268 for them to recharge the AC, which they said would last "a day, a week, a month, we don't know". It's been an absolutely awful experience and we will make SURE we tell EVERYONE we know in the market for a vehicle to avoid this dealership. More

Very impressed with the sales staff and his willingness to assist with the purchase of my new Wrangler. He is very knowledgeable in the latest tech. to assist with the purchase of my new Wrangler. He is very knowledgeable in the latest tech. More

Gary couldn’t have been better. Stayed late on a Saturday to make sure I understood the car and that I got a great deal to make sure I understood the car and that I got a great deal More