Pat McGrath Dodge Country
Cedar Rapids, IA
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I've had 2 different vehicles in four different times and have never had a positive experience. In fact, during my wife's last visit when they screwed up the oil change process for the second time, she left have never had a positive experience. In fact, during my wife's last visit when they screwed up the oil change process for the second time, she left screaming that she will never go back. And they recommended extra work that exceeded Chrysler's recommendation - I guess they know better than Chrylser. On my vehicle, I believe the transmission is going bad, but they say the problem lies with the steering (I guess steering must be what is initially engaged when put into drive - and I thought the transmission is what makes the vehicle go). And by the way, this 135,000 10 year old vehicle has various leaks that would cost more than the vehicle's value that "should be taken care of very soon". Since 1984, I have been a loyal Chrysler fan, but thank to Pat McGrath, when my vehicle dies, I will no longer buy Chrysler. In other words, they rip you off, recommend work that does not need to be done and can't diagnose the root cause. And complaining to Chrysler headquarters get's you a canned "I'm sorry that you had a less than favorable visit". More
These guys were great! They helped me out of a bad situation into a great new car! I couldn't be happier with the way I was treated since it felt like they actually cared about getting me a car and no situation into a great new car! I couldn't be happier with the way I was treated since it felt like they actually cared about getting me a car and not just trying to sell me something I didn't want. Buying at Mike McGrath was a wonderful experience and I will definitely be back in the future. More
I went in to look at a specific vehicle. Joshua showed me the vehicle and realized I was not set on purchasing that one. He asked me what I was wanting in a vehicle. I told him what I wanted in a vehicl me the vehicle and realized I was not set on purchasing that one. He asked me what I was wanting in a vehicle. I told him what I wanted in a vehicle and he showed me another one that fit the bill. I liked it just as much and it was less expensive. I was sold. When passed off to the finance manager, Tim Dea, he worked hard for me to get me the best deal he could with financing and surpassed my expectations. Way to go guys! More