Pat McGrath Dodge Country
Cedar Rapids, IA
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We walked in looking to trade our vehicle. They could not do that because we were upside down in our Jeep, but they offered us a second vehicle anyway and worked until they could get us approved for somethin do that because we were upside down in our Jeep, but they offered us a second vehicle anyway and worked until they could get us approved for something suitable and safe for our family. They had us approved for a 2004 Venture in no time. As it turns out, that was exactly what we needed because we found out a couple weeks later that we are expecting another child. We are even paying less for our Venture than we are through another dealership for an older vehicle. More
As usual, Justin was just plain awesome. Showed attention to detail and didn't waste any time. This is the 3rd car Justin has helped me with. I will continue to recommend him to my friends as well. attention to detail and didn't waste any time. This is the 3rd car Justin has helped me with. I will continue to recommend him to my friends as well. Thanks Justin! Marc Ebert More
Justin Bergmann and Pat McGrath Dodge helped me to locate the exact vehicle I wanted. They did not try to sell me another vehicle that I didn't want. I was given straight forward pricing on a 2012 Chrysler the exact vehicle I wanted. They did not try to sell me another vehicle that I didn't want. I was given straight forward pricing on a 2012 Chrysler Town and Country, and a fair value for my trade. I currently live in Alpine, TX, which is over 1200 miles away. When I arrived they had my vehicle brought over from another dealer and all of the paperwork ready for the sale. They even helped transfer all of our Christmas presents from one vehicle to the other. More
Awesome service, awesome experience! I would highly recommend this dealership to my family and friends. They bent over backward to satisfy my requests and I love my new car!!! recommend this dealership to my family and friends. They bent over backward to satisfy my requests and I love my new car!!! More
Adam told me "We are giving you 10,200 for your trade. If you owe less than that, the bank will cut you a check. If you owe more than that, you will be responsible for the difference." Jeff neve trade. If you owe less than that, the bank will cut you a check. If you owe more than that, you will be responsible for the difference." Jeff never spoke to me about my trade in and what they were giving me for it. It wasn't until later that night afer I already signed all of the paperwork that I read that they were only giving me $8000 for my trade and $2200 of the negative equity was being rolled up into my new loan. I did ask Adam how much I was financing and he showed me the "total" afer the term of the loan, but he did not show me the itemized list showing I was paying x amount for the vehicle, x amount for the warranties, x amount for the negative equity. I felt very betrayed because why would I second guess him saying "we're giving you 10,200 for your trade...". I have had a long history of bad experiences with the McGrath dealerships. John (the old finance manager) got into a shouting match with me about the payment range on a vehicle and I felt he was going to assault me (kept me from buying a car). I tried another time and got close to 20 rejection letters from banks in the mail because McGrath had sent my information to banks trying to get me a loan (even after I decided to wait on a car after the first denial). The Westdale Used car superstore kept us there for over 4 hours and then used high pressure sales to pursuade me into buying a car that I didn't even want. The Kia dealership tried to do that to me this time as well. I wanted a brand new vehicle (2011 or 2012). They kept showing me cars from 2007 and 2008 and telling me that those were the cars that they would like me to consider (my translation of that was settle for). Overall, I will not be recommending that any of my family or friends buy a vehicle from McGrath's. I do have a few people that I dislike though that I may send your way. More
Gary Suby is a great guy to work with and I have enjoyed having him as my personal adviser whenever I want a vehicle, especially knowing how I feel about Pacificas! My daughter and her husband also like to having him as my personal adviser whenever I want a vehicle, especially knowing how I feel about Pacificas! My daughter and her husband also like to work with him on their vehicle purchases. Gary does his best to go out and watch for us and tries to please us as much as possible. Also, I want to thank everyone else from the management dept. to the financial dept., and even the people who have physically gotten the vehicles ready as they all have been just awesome! Thanks so much again - BUBBA More
best experience in buying a better vehicle thanks to joshua and dan our finane agent i never felt so comfortable in a car dealer ship i felt like we knew each other from the start mark glass joshua and dan our finane agent i never felt so comfortable in a car dealer ship i felt like we knew each other from the start mark glass More
We had a great experience with the team at Pat Mcgrath Dodge Country. Everyone was very freindly and eager to help us. This was the reason we were back, as our previous experience was great as well. We wi Dodge Country. Everyone was very freindly and eager to help us. This was the reason we were back, as our previous experience was great as well. We will continue to be customers as long as the service stays the same! More
The process was very easy from start to finish. The three individuals that I listed as working with were the three people that we spent the most time with. I talked to multiple sales staff and personn three individuals that I listed as working with were the three people that we spent the most time with. I talked to multiple sales staff and personnel while in the sales room and all were very easy to talk to and willing to help. More
I had an overall good experience at Pat McGrath Dodge Country. It turned out to not be great, only because the price of the truck I bought was never disclosed to me. Being a fairly inexperienced younge Country. It turned out to not be great, only because the price of the truck I bought was never disclosed to me. Being a fairly inexperienced younger car buyer, I was mostly focused on monthly payments, and didn't think to ask. Otherwise, great service, and I would still definitely recommend Pat McGrath Auto. More