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Pat McGrath Dodge Country
Cedar Rapids, IA
329 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 329 reviews
May 26, 2014
Awesome dat at pat McGrath Had an awesome experience! My sales associate was extremely knowledgable!! Everyone was friendly and could tell they want the best for their customers Had an awesome experience! My sales associate was extremely knowledgable!! Everyone was friendly and could tell they want the best for their customers! TY knows his jeeps!!!!! More
by Haileyann
Employees Worked With
Ty
May 03, 2014
Happy customer I went on line and looked at the car I wanted. I got a call in 5 min of putting in the request. My husband and I went to Cedar Rapids the next day and I went on line and looked at the car I wanted. I got a call in 5 min of putting in the request. My husband and I went to Cedar Rapids the next day and met with Jason Stratton. We were sold from the very beginning. When we walked in the door everyone was awesome and really listened to what we wanted. I hate going to look for cars, but I will never go anywhere else to buy a vehicle and I will tell everyone to go there. It was the best by far experience we have ever had and they really care about their customers. We left there with the car we wanted and a very happy customer.... Thank you Jason and Justin for your awsome service.. :-) More
by ckpollow
Employees Worked With
Jason Stratton and Justin from the finance
February 15, 2014
brought our 2007 dodge caliber (which we bought there) for service. service center was clueless on why it stalled when driving. got fixed elsewhere. looking for a used car for my son , wife found one she for service. service center was clueless on why it stalled when driving. got fixed elsewhere. looking for a used car for my son , wife found one she liked 2013 dodge dart. caliber booked at over ten clean trade of 7,500 offered 5 to 5500 basic slap in the face got close at 7000 trade plus 1000 down and their tax incentive of match up to 1000. the Murph stepped in and lied to my face about the 1000 match saying it was already in the trade amount, counterdickive to their own paper work. had to go out in the -0 degree weather and lay on the ground to point out that the car we were about to purchase was missing covers underneath the car. trevor salesman n the new car managers with service men where clueless til they brought a car in to compare. Zac got it taken care of. in short service is inept, salesmen like pawns, GM "the Murph" every cliché you hate about a caresalesman. SHOULD have been a better buying experience for want to WIN me back. More
by MichaelKelley69
Employees Worked With
"the Murph" zac and trevor
January 07, 2014
I wanted a new Jeep wrangler in the color of rock lobster, there were not any in my state of TN optioned the way i wanted, after a search of the Jeep web site i located one at Pat McGrath Dodge Count lobster, there were not any in my state of TN optioned the way i wanted, after a search of the Jeep web site i located one at Pat McGrath Dodge Country in Cedar Rapids, IA. I contacted the dealer and made arrangements to meet with Sean Maxon. I made the drive, sealed the deal and drove home a very happy and satisfied customer!The reason" why" i gave my high rating is the way i was treated! Sean and the crew were the best people i have ever dealt with at any dealership! Highly recommended. I had unknowingly left my glasses at the dealership, But Sean mailed them to me! Thank you. More
by vod7676
Employees Worked With
Sean Maxson
January 06, 2014
Jason was very knowledgeable on the vehicle we were interested in, he was very curious, fun, and quick with answers. For us buying a vehicle is like going to the dentist, but Jason made things easy a interested in, he was very curious, fun, and quick with answers. For us buying a vehicle is like going to the dentist, but Jason made things easy and somewhat fun. I will return for my next purchase if they have what I am looking for. More
by Sunshine86
Employees Worked With
Jason Stratton
November 18, 2013
When purchasing our new van, we very much appreciated the friendliness of Justin Mitchell as our sales associate, as well as the helpfulness of the other associates who helped us complete the transaction the friendliness of Justin Mitchell as our sales associate, as well as the helpfulness of the other associates who helped us complete the transaction. We would recommend this dealership to anyone interested in buying a new vehicle. More
by jkrc73
Employees Worked With
Justin Mitchell
November 01, 2013
My wife and I went to this dealer to look to trade out 2010 Malibu on a 2013 Journey. We have 3 kids and needed more room. The first issue we had was with the amount they were willing to give me for my 2010 Malibu on a 2013 Journey. We have 3 kids and needed more room. The first issue we had was with the amount they were willing to give me for my trade, I expected to be upside down a little but they only offered 9k on a car their sister dealership sold me 6 months earlier for 15k. They would not come down on their price of the car since it was "already" on sale. I told them I had a cummins/dodge discount from my dad and asked to see the dealer invoice since the discount is a certain amount over invoice and they declined to show me. So that was the end of the negotiations at that point. I went to an out of area dealer who had a similar Journey for about 5k less than Pat Mcgrath, and they also offered 11k for my trade. I called Kirk Boyd our salesmen and let him know the deal they were willing to give elsewhere and asked him to see what he could do, since there store had the one we wanted. He came back and said he could 10.5k on the trade (funny out quickly that went up). I told him okay I will give you an application to see what you can do with the 10.5 on the trade. I get to the dealership a few hours later and he says "sorry, I can only do 9k on the malibu on the white journey", but if you want a different one I can do 10.5. It was all just one big run around after another, they were rude, not curtious, and had us waiting hours at the dealer only to come back with unrealistic figures and not ambition on getting them any lower. Kirk was the worst sales experience I have ever had anywhere, he was not concerned to what I was looking for and just didn't seem to concerned with selling me a car or not. It was the end of the month and I guess he already made the money he needd. Overall my experience was terrible and I would not recommend anyone to go there unless you want a bad deal (you think is good) and rude service. I suppose if you have perfect credit and cash they may be a little more curtious to you at the point. HORRIBLE!!!! More
by FPS8926
Employees Worked With
Denny/Dodge Sales Mananger, Kirk Boyd
September 29, 2013
My least favorite thing to do is go car "shopping"...but from the first handshake to the last one as we pulled out of Pat McGrath with our new used vehicles..it was the BEST experience we h "shopping"...but from the first handshake to the last one as we pulled out of Pat McGrath with our new used vehicles..it was the BEST experience we have ever had buying a vehicle. Gary is an honest, tell it like it is, car salesman. But he is more than a car salesman. He genuinely likes people and enjoys helping them find what they want. We were VERY satisfied and will recommend Pat McGrath (Gary Suby) to our friends and family. We LOVE our vehicles! More
by kidsagainsthunger
Employees Worked With
Gary Suby
August 13, 2013
Anthony listened to me several months ago when I told him that I only wanted to be contacted when you had a Dodge Ram Sport on your lot. He only contacted me 2 times and we bought the last time we went to l that I only wanted to be contacted when you had a Dodge Ram Sport on your lot. He only contacted me 2 times and we bought the last time we went to look at the truck. He was very professional and was enjoyable to work with, I would recommend this young man to future customers. Jamie and Pat Jacobsen More
by Jamie5774
August 07, 2013
Sencond time there shopping for vehicle. Enjoy the staff and their ability to find me what I want, not what they need to get rid of. Jason listened to my wishes and honed out vehicles that werent what I wan and their ability to find me what I want, not what they need to get rid of. Jason listened to my wishes and honed out vehicles that werent what I wanted. Even sorted by colors and options l requested. I find the whole staff very friendly and attentive but not pushy. Have sent others your way and will continue to do so. Thanks Jason and the whole team there for the great service. More
by tntnana
Employees Worked With
Jason Stratton
