Pat McGrath Dodge Country

My wife and I went to this dealer to look to trade out 2010 Malibu on a 2013 Journey. We have 3 kids and needed more room. The first issue we had was with the amount they were willing to give me for my 2010 Malibu on a 2013 Journey. We have 3 kids and needed more room. The first issue we had was with the amount they were willing to give me for my trade, I expected to be upside down a little but they only offered 9k on a car their sister dealership sold me 6 months earlier for 15k. They would not come down on their price of the car since it was "already" on sale. I told them I had a cummins/dodge discount from my dad and asked to see the dealer invoice since the discount is a certain amount over invoice and they declined to show me. So that was the end of the negotiations at that point. I went to an out of area dealer who had a similar Journey for about 5k less than Pat Mcgrath, and they also offered 11k for my trade. I called Kirk Boyd our salesmen and let him know the deal they were willing to give elsewhere and asked him to see what he could do, since there store had the one we wanted. He came back and said he could 10.5k on the trade (funny out quickly that went up). I told him okay I will give you an application to see what you can do with the 10.5 on the trade. I get to the dealership a few hours later and he says "sorry, I can only do 9k on the malibu on the white journey", but if you want a different one I can do 10.5. It was all just one big run around after another, they were rude, not curtious, and had us waiting hours at the dealer only to come back with unrealistic figures and not ambition on getting them any lower. Kirk was the worst sales experience I have ever had anywhere, he was not concerned to what I was looking for and just didn't seem to concerned with selling me a car or not. It was the end of the month and I guess he already made the money he needd. Overall my experience was terrible and I would not recommend anyone to go there unless you want a bad deal (you think is good) and rude service. I suppose if you have perfect credit and cash they may be a little more curtious to you at the point. HORRIBLE!!!! More

My least favorite thing to do is go car "shopping"...but from the first handshake to the last one as we pulled out of Pat McGrath with our new used vehicles..it was the BEST experience we h "shopping"...but from the first handshake to the last one as we pulled out of Pat McGrath with our new used vehicles..it was the BEST experience we have ever had buying a vehicle. Gary is an honest, tell it like it is, car salesman. But he is more than a car salesman. He genuinely likes people and enjoys helping them find what they want. We were VERY satisfied and will recommend Pat McGrath (Gary Suby) to our friends and family. We LOVE our vehicles! More

Anthony listened to me several months ago when I told him that I only wanted to be contacted when you had a Dodge Ram Sport on your lot. He only contacted me 2 times and we bought the last time we went to l that I only wanted to be contacted when you had a Dodge Ram Sport on your lot. He only contacted me 2 times and we bought the last time we went to look at the truck. He was very professional and was enjoyable to work with, I would recommend this young man to future customers. Jamie and Pat Jacobsen More

Sencond time there shopping for vehicle. Enjoy the staff and their ability to find me what I want, not what they need to get rid of. Jason listened to my wishes and honed out vehicles that werent what I wan and their ability to find me what I want, not what they need to get rid of. Jason listened to my wishes and honed out vehicles that werent what I wanted. Even sorted by colors and options l requested. I find the whole staff very friendly and attentive but not pushy. Have sent others your way and will continue to do so. Thanks Jason and the whole team there for the great service. More

I bought a Ford Taurus from this dealership and was very fortunate to get Justin Mitchell as a sales consultant. He worked with me to find the vehicle that I really liked, even though I was somewhat particu fortunate to get Justin Mitchell as a sales consultant. He worked with me to find the vehicle that I really liked, even though I was somewhat particular.. I didn't feel pressured at all by him, and he was able to get me additional features I was looking for. He went the extra mile to deliver the vehicle to my home. I was very pleased with my experience with Justin. I would definitely purchase another vehicle from this dealership. Justin has earned a loyal customer through the excellent service he provided. Sarah Warner Waverly, IA More

We had a great experience buying our Jeeps from Justin. I would recommend all of our friends and family contact him if they are looking to purchase a vehicle. I would recommend all of our friends and family contact him if they are looking to purchase a vehicle. More

The staff in every department made me feel important. The atmosphere of the dealership was friendly and welcoming. I didn't plan on purchasing a car, I was just doing some research, but the quality of the ve atmosphere of the dealership was friendly and welcoming. I didn't plan on purchasing a car, I was just doing some research, but the quality of the vehicle, the agreed upon purchase price and the concious effort of the staff to provide great service convinced me to make the purchase. I am not disappointed in the decision. More

Great car dealership. They were great to work with and I had no problem. I have bought several cars in my life and I never had such an easy time buying a car than I did with Pat McGrath. If you go to Mc had no problem. I have bought several cars in my life and I never had such an easy time buying a car than I did with Pat McGrath. If you go to McGrath to buy your next new or used car ask for Stephen Ochs. Great salesperson!!!! More