Pat McGrath Dodge Country

Great experience!! Jeff Moss did an outstanding job of taking his time and helping me find the best vehicle for the best price! He spent a great deal of time with me sho Jeff Moss did an outstanding job of taking his time and helping me find the best vehicle for the best price! He spent a great deal of time with me showing me every possible option within my budget and particular wants and needs. Justin Bergmann also went above and beyond in customer satisfaction and standing behind his word. Thank you both for making me feel comfortable, satisfied with my purchase and that I can trust that I got the best deal possible! I'll definitely be back and recommend Pat McGrath Dodge Country. More

Geat Service Returned customer We bought our first new vehicle , 2nd new vehicle and now 3rd new vehicle from Pat McGrath Dodge County. We have had a great experience and have come We bought our first new vehicle , 2nd new vehicle and now 3rd new vehicle from Pat McGrath Dodge County. We have had a great experience and have come back each time to work with our Sales rep Gary Suby. We hope and expect in the future to continue the partnership. More

"Great experience" Jeff our salesman was great. He was very helpful to find the right vehicle for my wife. He was very well up on what they had in each lot. After a few Jeff our salesman was great. He was very helpful to find the right vehicle for my wife. He was very well up on what they had in each lot. After a few test drives she decided on a Jeep patriot. It was the perfect vehicle for her and she loves it. Jeff did a great job and was very kind. We have not had any service work done yet, but i know from working with Jeff that he will make sure things are right. Thanks for the great car buying experience. Larry Locke More

Horrible experience after the sale. Let me start off by saying this has nothing to do with our sales person Michael Rettig he was by far the best sales person we have ever dealt with. Or Let me start off by saying this has nothing to do with our sales person Michael Rettig he was by far the best sales person we have ever dealt with. Or the price of the truck we purchased. This has to do with the service we received after we purchased our brand new 2014 Dodge Ram SLT. The truck has the new 8 speed Hemi in it (I would not recommend anyone buy a truck with this in it). We had the truck for a week and the transmission started slipping and we noticed that the paint and clearcoat was horrible. We drove the truck down to McGrath for service (we live roughly 75 miles away) to have the transmission fixed the service department told us they would have a truck for us to use while it was in service (we need this for our business). When we arrived we learned that there was not a truck available and we would have to take a car from Enterprise car rental. Needless to say we did not know they would charge us $50 for that car, so that was a shock. We brought the truck home after the transmission was fixed and drove it for a couple weeks and the transmission started to leak again (the smell was horrible). So we drove the 75 miles back down there for them to fix it again and repaint the truck. We were told again that they would have a truck for us and of course they didn't. So they pulled a truck that was just traded in for us to drive. It was the most disgusting thing I have ever seen. Full of garbage, dog hair, filth and it smelled of smoke so bad we had to drive with the windows down on the highway home. The funny thing is they made us sign a document that said we would not smoke in the truck. What a joke. They have had our truck going on 3 weeks when we received a phone call from the service manager stating that the new transmission is on back-order until November 5th. Which is another 5 weeks away. They have had this truck longer than we have and out of the 2,000 miles on it 3/4 are from driving back and forth to the dealership. The service manager told us that they might trade us out of the truck because of the issues we have had with this truck. When we contacted the sales department about this they expected us to give them $3,000 to trade on a 2014 truck that was less money with less options. Or $6,000 for a truck that was the same price with different options. We refuse to give money for a trade. We spoke with the general sales manager John Vasquez (Pat McGrath's son-in-law about this and all he did was give us the run around. We also told them to give us the money they sold our truck that we traded for this one (they sold it the day after we traded it because it was a nice truck) and we would walk away from the new truck. Of course we did not get a response for that option either. We have to take the loaner truck back down to the dealership today and they claim they will have a truck for us. We will see. We also emailed Murphy McGrath who I assume is Pat McGrath's son and the General Manager of the dealership 3 days ago and he has not responded. Obviously he doesn't care about his customers or he would have responded. We referred someone down there and she leased a new Dodge Dart, believe me, we will never refer anyone else down there. A case has been opened with Chrysler about this so we will see what they have to say about this. With all this said we will never buy another vehicle from this dealership. We actually wish Michael Rettig was a salesman at dealership in our town because we go to him just not Pat McGrath Dodge. -Fed up Customer More

Excellent Service I recently purchased a 2005 Dodge SLT pickup from this dealer. The entire staff @ this dealer ship is the most professional staff that I've ever dealt I recently purchased a 2005 Dodge SLT pickup from this dealer. The entire staff @ this dealer ship is the most professional staff that I've ever dealt with. I've found my dealer ship to purchase my trucks. Their customer services is out standing!!!!. More

Great experience Recently leased a Dodge Dart from Gary Suby and his team. They were willing to work with me on the special circumstances I had. I would recommend work Recently leased a Dodge Dart from Gary Suby and his team. They were willing to work with me on the special circumstances I had. I would recommend working with Gary, I am very happy with my purchase. More

Great Experience I recently purchased a new Dodge Challenger and I could not be happier with the vehicle and the staff at McGrath.They accomadated me in every way.I wo I recently purchased a new Dodge Challenger and I could not be happier with the vehicle and the staff at McGrath.They accomadated me in every way.I would recommend my friends and family to Pat McGrath and also to my salesman,Mr.Austin Decamp More

Seamless Quality customer service I was greeted as soon as i arrived and was immediately asked how I could be helped. No was tried to talk me into a deal. Needs and options were clearl I was greeted as soon as i arrived and was immediately asked how I could be helped. No was tried to talk me into a deal. Needs and options were clearly defined. When I arrived 3 hrs early for my appt due to family issues another employee explained it was my salesman's day off and wasn't scheduled in for a few hours he offered to call Trevor. Trevor came within 15 minutes. I was more than appreciative. Communication between different departments was expedited. Buying a car is a formidable prospect for a 69 year old single woman. I pride myself in doing research regarding the vehicle qualities I desired and talking to others about who to trust. Special thanks to Trevor Shannahan my sales consultant and Stephen Och's as well as the finance manager who assisted with the purchase. It is clear your employees have great training and clear leadership directions. More