Pat McGrath Dodge Country

Seamless Quality customer service I was greeted as soon as i arrived and was immediately asked how I could be helped. No was tried to talk me into a deal. Needs and options were clearl I was greeted as soon as i arrived and was immediately asked how I could be helped. No was tried to talk me into a deal. Needs and options were clearly defined. When I arrived 3 hrs early for my appt due to family issues another employee explained it was my salesman's day off and wasn't scheduled in for a few hours he offered to call Trevor. Trevor came within 15 minutes. I was more than appreciative. Communication between different departments was expedited. Buying a car is a formidable prospect for a 69 year old single woman. I pride myself in doing research regarding the vehicle qualities I desired and talking to others about who to trust. Special thanks to Trevor Shannahan my sales consultant and Stephen Och's as well as the finance manager who assisted with the purchase. It is clear your employees have great training and clear leadership directions. More

Dodge Ram I went to the dealership with one specific truck in mind. I had already shopped my local dealers and was getting the run around. They took into accoun I went to the dealership with one specific truck in mind. I had already shopped my local dealers and was getting the run around. They took into account what I wanted and also gave me some other options. I left the dealership with a new truck that crushed what the other dealers had to offer for a better price. I definitely will be back for my next vehicle. More

LOVE my Jeep!! Kirk was amazing to work with!! He was so patient and I never felt pressured. Every employee that I encountered was so incredibly welcoming that you r Kirk was amazing to work with!! He was so patient and I never felt pressured. Every employee that I encountered was so incredibly welcoming that you really felt like a part of the family!! My favorite part was having the purchase of exact vehicle that I wanted announced overhead followed by all the cheers and congratulations. They really put you at ease and make the entire car buying experience fun!! More

Very positive experience Mike Rettig did a awesome job finding the perfect vehicle for my son and I. He made me feel very confident about my purchase and I never felt any pres Mike Rettig did a awesome job finding the perfect vehicle for my son and I. He made me feel very confident about my purchase and I never felt any pressure to just buy .. I definitely will be back to see Mike at Pat Mcgrath when I need my next vehicle!! More

Dodge Durango purchased! We have purchased multiple vehicle from Gary we continue to come back to him! He does our deals to our liking and assists with making the vehicle gre We have purchased multiple vehicle from Gary we continue to come back to him! He does our deals to our liking and assists with making the vehicle great! More

Wonderful Experience Drove up from Chicago area to Cedar Rapids to buy a used 2012 Audi A5 Cabriolet. Much better deal than anything I found in the Chicagoland area. Every Drove up from Chicago area to Cedar Rapids to buy a used 2012 Audi A5 Cabriolet. Much better deal than anything I found in the Chicagoland area. Every employee was friendly and a pleasure to speak with and deal with. Ken did a great job and you can tell he truly loved his job. Finance manager was great, easy to work with, no hard sell on extras. All in all it was a great experience. More

Pay Attention, Ask Questions, Take Your Time! My experience actually began on the right foot, the salesman was thourough, and friendly (I actually can't complain about his part in this, he was ver My experience actually began on the right foot, the salesman was thourough, and friendly (I actually can't complain about his part in this, he was very pleasant). When we got inside and started working the deal is when things went south. We finally agreed on some numbers, but when I moved into financing, they wanted to add to my warranty and whatnot (I had already purchased the undercoating and paint sealant), I told them I would take the warranty add-ons as long as they could stay within my monthly payment. They made it work, but failed to inform me that they took away my undercoating and paint sealant package to cover that! I did not find this out until I tried to schedule my appointment afterwards! Also, I was left hanging several times while the finance guy went to talk with the manager. At one point when he returned, he told me he didn't know what was going on, and that the managers were just standing around talking in their office. It was almost 10pm before we got everything wrapped up. I still have yet to hear back from them on some questions I had! Also, while I was working the deal with them, there was a young lady purchasing a new vehicle. She had at least three salesmen helping her out, pulled her new vehicle into the showroom to give her a walkaround (it was going to rain outside), and looked like they were having a blast. When I took possession of my new car, I was out in the dark parking lot with my salesman, helping him swap license plates from my trade vehicle! How disappointing! Clearly, I should have sent my wife in to seal this deal! In the end, I feel like I was not properly cared for. I spent a lot of money, and was treated like an inconvenience! Sorry, guys! At least I know with the purchase of this new car, I won't have to deal with another dealership for a long time, and I won't deal with McGrath's ever again! More

Awesome dat at pat McGrath Had an awesome experience! My sales associate was extremely knowledgable!! Everyone was friendly and could tell they want the best for their customers Had an awesome experience! My sales associate was extremely knowledgable!! Everyone was friendly and could tell they want the best for their customers! TY knows his jeeps!!!!! More

Happy customer I went on line and looked at the car I wanted. I got a call in 5 min of putting in the request. My husband and I went to Cedar Rapids the next day and I went on line and looked at the car I wanted. I got a call in 5 min of putting in the request. My husband and I went to Cedar Rapids the next day and met with Jason Stratton. We were sold from the very beginning. When we walked in the door everyone was awesome and really listened to what we wanted. I hate going to look for cars, but I will never go anywhere else to buy a vehicle and I will tell everyone to go there. It was the best by far experience we have ever had and they really care about their customers. We left there with the car we wanted and a very happy customer.... Thank you Jason and Justin for your awsome service.. :-) More

brought our 2007 dodge caliber (which we bought there) for service. service center was clueless on why it stalled when driving. got fixed elsewhere. looking for a used car for my son , wife found one she for service. service center was clueless on why it stalled when driving. got fixed elsewhere. looking for a used car for my son , wife found one she liked 2013 dodge dart. caliber booked at over ten clean trade of 7,500 offered 5 to 5500 basic slap in the face got close at 7000 trade plus 1000 down and their tax incentive of match up to 1000. the Murph stepped in and lied to my face about the 1000 match saying it was already in the trade amount, counterdickive to their own paper work. had to go out in the -0 degree weather and lay on the ground to point out that the car we were about to purchase was missing covers underneath the car. trevor salesman n the new car managers with service men where clueless til they brought a car in to compare. Zac got it taken care of. in short service is inept, salesmen like pawns, GM "the Murph" every cliché you hate about a caresalesman. SHOULD have been a better buying experience for want to WIN me back. More