
Pat McGrath Dodge Country
Cedar Rapids, IA
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Great service Worked with Dane on Saturday around noon. Went one vehicle to another to help narrow down what we wanted versus what we needed. Kept it in the price r Worked with Dane on Saturday around noon. Went one vehicle to another to help narrow down what we wanted versus what we needed. Kept it in the price range we were interested in and didn’t stop after a few, but went until we found the perfect one! Let us look under the hood, in the trunk and both persons drive the vehicle before asking what our thoughts were. Great bonus- kept up the conversation the whole time! More
Out of his way Want to say Patrick Davis did an incredible job and went out of his way to make me feel comfortable in getting the best deal possible!!!! Thanks Patri Want to say Patrick Davis did an incredible job and went out of his way to make me feel comfortable in getting the best deal possible!!!! Thanks Patrick More
Purchasing a 2014 Jeep Grand Cherokee I had a good experience purchasing our grand Cherokee. Seth was polite and answered our questions. Seth also followed up after our pursxhase made sur I had a good experience purchasing our grand Cherokee. Seth was polite and answered our questions. Seth also followed up after our pursxhase made sure everything was OK and if we had any questions. More
Pat McGrath Jeep is awesome The folks at Pat McGrath Jeep Dodge Country are always willing to go out of their way to help their customers. The service consultants, particularly S The folks at Pat McGrath Jeep Dodge Country are always willing to go out of their way to help their customers. The service consultants, particularly Stephen Nicholson, are great and will go the extra mile to make sure if a problem can't be fixed the first time they keep working on it. Ken Hill is also a very knowledgeable salesperson and was very friendly. More
Alex was great! We worked with Alex E. At the Dodge dealership. He was so fun and energetic. Easy to work with didn’t make you feel pressured but made sure to go out We worked with Alex E. At the Dodge dealership. He was so fun and energetic. Easy to work with didn’t make you feel pressured but made sure to go out of his way to get my husband and I what we wanted in the purchase of our van. I would work with him again and recommend him to anyone! More
Redemption I wrote a review on my purchase of a 2016 dodge ram big horn on nov. 19th. I had stated that my truck was dirty inside and out, while being promised a I wrote a review on my purchase of a 2016 dodge ram big horn on nov. 19th. I had stated that my truck was dirty inside and out, while being promised a full detail and a gas fillup. I said i was very disappointed in how the transaction took place. 1 hr after i posted i was contacted by Alex the dodge country manager. He was very apologetic and sincere and offered for me to return my truck so they can finish what was promised. This showed me they care about having my business and listen to what every customer has to say. Thank u for being a standup company. I recommend anyone to stop in to any mcgrath dealership, u would be hard pressed to find better individuals. Thanks Tyler, Alex and Murphy More
Bought a 2018 Jeep Wrangler Unlimited from Jake Long I went in to the dealership intending to order a Jeep to my specs but Jake found an exact match on line and I had the vehicle within a week. Very hap I went in to the dealership intending to order a Jeep to my specs but Jake found an exact match on line and I had the vehicle within a week. Very happy with the Jeep. I enjoyed Jake's style of salesmanship. Low key and helpful. I would purchase another vehicle from him without question. More
Amazing customer service Dalton was the one who helped me. Two dealerships in town raised their price on me when I showed up at the dealership. Upset, I emailed a few dealersh Dalton was the one who helped me. Two dealerships in town raised their price on me when I showed up at the dealership. Upset, I emailed a few dealership outside of Des Moines. Dalton was quick to call and text me. He assured me the price we discussed over the phone will not change as I live 2 hours away from Cedar Rapids! I didn’t have a ride because my wife worked. Dalton and his co-worker drove 2 hours to my house and 2 hours back just so I can get my truck!!! Being a manager in the customer service business this is what I would do for my customers. Not to make a single sale but to have a customer for life. Rare to see this. Great job Dalton and team. More
Service problems Everytime I come for a Oil Change takes them 2 hours on the “EXPRESS LANE”.. shiudn’t be considered a fake advertising? i just want to know why in an Everytime I come for a Oil Change takes them 2 hours on the “EXPRESS LANE”.. shiudn’t be considered a fake advertising? i just want to know why in any other places it just take me 15 minutes, including any other Chrysler Dealers?? 🤔🤔🤔 1st time shame on them, this time shame on me!! Not again More
Easy Sales Transaction I had a very easy sales transaction when buying my new Jeep Grand Cherokee. John was very thorough on what the Jeep options were and showed me how ev I had a very easy sales transaction when buying my new Jeep Grand Cherokee. John was very thorough on what the Jeep options were and showed me how everything worked. He made buying such an easy process and was very genuine, which is hard sometimes with salesmen. I didn't feel like he was working for commission, but working for me. I would definitely recommend him to friends and family. More