Pat McGrath Dodge Country

Pat McGrath Jeep is awesome The folks at Pat McGrath Jeep Dodge Country are always willing to go out of their way to help their customers. The service consultants, particularly S The folks at Pat McGrath Jeep Dodge Country are always willing to go out of their way to help their customers. The service consultants, particularly Stephen Nicholson, are great and will go the extra mile to make sure if a problem can't be fixed the first time they keep working on it. Ken Hill is also a very knowledgeable salesperson and was very friendly. More

Alex was great! We worked with Alex E. At the Dodge dealership. He was so fun and energetic. Easy to work with didn’t make you feel pressured but made sure to go out We worked with Alex E. At the Dodge dealership. He was so fun and energetic. Easy to work with didn’t make you feel pressured but made sure to go out of his way to get my husband and I what we wanted in the purchase of our van. I would work with him again and recommend him to anyone! More

Redemption I wrote a review on my purchase of a 2016 dodge ram big horn on nov. 19th. I had stated that my truck was dirty inside and out, while being promised a I wrote a review on my purchase of a 2016 dodge ram big horn on nov. 19th. I had stated that my truck was dirty inside and out, while being promised a full detail and a gas fillup. I said i was very disappointed in how the transaction took place. 1 hr after i posted i was contacted by Alex the dodge country manager. He was very apologetic and sincere and offered for me to return my truck so they can finish what was promised. This showed me they care about having my business and listen to what every customer has to say. Thank u for being a standup company. I recommend anyone to stop in to any mcgrath dealership, u would be hard pressed to find better individuals. Thanks Tyler, Alex and Murphy More

Bought a 2018 Jeep Wrangler Unlimited from Jake Long I went in to the dealership intending to order a Jeep to my specs but Jake found an exact match on line and I had the vehicle within a week. Very hap I went in to the dealership intending to order a Jeep to my specs but Jake found an exact match on line and I had the vehicle within a week. Very happy with the Jeep. I enjoyed Jake's style of salesmanship. Low key and helpful. I would purchase another vehicle from him without question. More

Amazing customer service Dalton was the one who helped me. Two dealerships in town raised their price on me when I showed up at the dealership. Upset, I emailed a few dealersh Dalton was the one who helped me. Two dealerships in town raised their price on me when I showed up at the dealership. Upset, I emailed a few dealership outside of Des Moines. Dalton was quick to call and text me. He assured me the price we discussed over the phone will not change as I live 2 hours away from Cedar Rapids! I didn’t have a ride because my wife worked. Dalton and his co-worker drove 2 hours to my house and 2 hours back just so I can get my truck!!! Being a manager in the customer service business this is what I would do for my customers. Not to make a single sale but to have a customer for life. Rare to see this. Great job Dalton and team. More

Service problems Everytime I come for a Oil Change takes them 2 hours on the “EXPRESS LANE”.. shiudn’t be considered a fake advertising? i just want to know why in an Everytime I come for a Oil Change takes them 2 hours on the “EXPRESS LANE”.. shiudn’t be considered a fake advertising? i just want to know why in any other places it just take me 15 minutes, including any other Chrysler Dealers?? 🤔🤔🤔 1st time shame on them, this time shame on me!! Not again More

Easy Sales Transaction I had a very easy sales transaction when buying my new Jeep Grand Cherokee. John was very thorough on what the Jeep options were and showed me how ev I had a very easy sales transaction when buying my new Jeep Grand Cherokee. John was very thorough on what the Jeep options were and showed me how everything worked. He made buying such an easy process and was very genuine, which is hard sometimes with salesmen. I didn't feel like he was working for commission, but working for me. I would definitely recommend him to friends and family. More

Great salesman Our salesman, Jeff Webster was great to work with. He was very honest, took a lot of time to let us try out several models of the Jeep Renegade, help Our salesman, Jeff Webster was great to work with. He was very honest, took a lot of time to let us try out several models of the Jeep Renegade, helped us understand the differences between the models. We never felt rushed or taken advantage of. However, I would like to caution the dealership about the financing and add-on product sales tactics. They were VERY confusing and gaming. We felt like we were pawns in some sort of game and didn't feel comfortable or respected for our knowledge. We are very open and up front people and want to be treated the same. Just tell us what you are proposing - drawing pictures and using "scare tactics" about the terrible Jeep warranty didn't work with us. It irritated Ron so bad, he was ready to walk out and forget the whole car deal. We stayed because of Jeff Webster. We would like someone to follow up with us on the Jeep warranty since we now feel it is deficient. More

Chad Harmer is very professional and dedicated. I gave Chad Harmer very specific details on the Ford F150 truck I was looking for and did not want to settle for anything less. He spent 2 months look I gave Chad Harmer very specific details on the Ford F150 truck I was looking for and did not want to settle for anything less. He spent 2 months looking for just the right tuck and after several attempts he found one and made everything work. Thank you so much Chad for all your hard work and dedication. More

"Great" Andrew Pompei went above & beyond to provide me with the vehicle I was looking for. He knows his stuff and I would have never guessed he was the new Andrew Pompei went above & beyond to provide me with the vehicle I was looking for. He knows his stuff and I would have never guessed he was the new kid on the block. More