
Pat McGrath Dodge Country
Cedar Rapids, IA
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Great service Scheduled recall service on my time and date, got the work completed and pickup service was great also. I also scheduled an oil change during that, th Scheduled recall service on my time and date, got the work completed and pickup service was great also. I also scheduled an oil change during that, they worked with me. Thanks More
New pro master My overall experience with Pat McGrath was very satisfying the staff was very good at getting me into a vehicle that I was wanting the salesman skip My overall experience with Pat McGrath was very satisfying the staff was very good at getting me into a vehicle that I was wanting the salesman skip I would have to say went beyond what was necessary to make sure that the sale was completed thank you very much Skip More
The service was fine, the cost sucked. I was in for an oil change and my back up camera was hazy. Oil change was fine, but they came back and told me the camera needed to be replaced on a I was in for an oil change and my back up camera was hazy. Oil change was fine, but they came back and told me the camera needed to be replaced on a 2014 Jeep Grand Cherokee and it was going to cost over $670. I think it is ridiculous that it would go out in the first place and so high priced in the second place. I've never heard of a back up camera going bad. I may have owned my last Jeep!!! More
New Vehicle Purchase Everyone at Pat McGrath's provided excellent service and helped make the purchase of my new vehicle an enjoyable experience. They answered all questio Everyone at Pat McGrath's provided excellent service and helped make the purchase of my new vehicle an enjoyable experience. They answered all questions I had in a fast and friendly manner. More
Great service All recalls and oil change were conducted in a timely manner. Not my first visit. Everything was explained thoroughly and all work was completed and All recalls and oil change were conducted in a timely manner. Not my first visit. Everything was explained thoroughly and all work was completed and I was on my way. More
Service Great service , Stacy was great help! I had my oil changed and had new tires put on my 2015 Ram , they were fast and friendly Great service , Stacy was great help! I had my oil changed and had new tires put on my 2015 Ram , they were fast and friendly More
Service Friendly fast professional service. The service department was ready for my scheduled appointment when I arrived, Service was provided in a timely man Friendly fast professional service. The service department was ready for my scheduled appointment when I arrived, Service was provided in a timely manner while I waited in the comfortable waiting area, More
It was easy! Probably the easiest new car purchase I have made. Did the preliminary search online and narrowed down to two vehicles before going to the lot. Everyo Probably the easiest new car purchase I have made. Did the preliminary search online and narrowed down to two vehicles before going to the lot. Everyone was professional and easy to work with. More
Answered all questions. Very helpful. Chelsea was very helpful, and answered all our questions. She is very personable. I enjoyed dealing with a positive individual. She is a good ambassad Chelsea was very helpful, and answered all our questions. She is very personable. I enjoyed dealing with a positive individual. She is a good ambassador for McGrath. More
Nice people until the sale is final. Only 1 stars cause the salesmen were nice. Otherwise they over charged us and lied to us. And now are refusing to fix the situation. Only went with M Only 1 stars cause the salesmen were nice. Otherwise they over charged us and lied to us. And now are refusing to fix the situation. Only went with McGrath cause they were the only dealership that would honor the correct online pricing. They burned us in the past and I guess we should have known better to go back. In 2011 they sold us a lemon, then the car we replaced it with was way over priced. In 2013 we were looking at a Dodge Dart and they ran our credit without us filling out a credit app, then they ran it for 7 hard inquires for a vehicle we never bought, dealers are only suppose to do soft inquires until a purchase is made. As a result our credit took a huge hit and made us look bad to other dealers so we almost couldn't buy any car. Finally in 2018 there was 3 rebates on the table and were included in our negotiations but when it came to the paperwork they weren't included. We qualified for all 3 rebates but they chose not to honor them. And when I tried contacting the dealer about a refund they said too bad. More