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Pat McGrath Dodge Country

Cedar Rapids, IA

4.6
329 Reviews

4610 Center Point Rd NE

Cedar Rapids, IA

52402

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Showing 329 reviews

June 17, 2019

Great service Scheduled recall service on my time and date, got the work completed and pickup service was great also. I also scheduled an oil change during that, th More

by 2018 Pacific
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Hill
Jun 18, 2019 -

Pat McGrath Dodge Country responded

Thank you so much for your business and for leaving us this great review! We're so glad to hear that you're enjoying your Pacifica and that Ken has continued to ensure you receive excellent service. We'll be sure to let Ken and the rest of our team know how much you appreciated their help. If you ever need anything, we're only a call away!

June 13, 2019

New pro master My overall experience with Pat McGrath was very satisfying the staff was very good at getting me into a vehicle that I was wanting the salesman skip More

by dgunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip
Jun 14, 2019 -

Pat McGrath Dodge Country responded

Thank you for letting us know how we did! We're happy to hear that you had such an excellent experience working with Skip, and we're grateful you chose us for your vehicle search. Enjoy your new ProMaster and please let us know if you ever need anything.

June 08, 2019

The service was fine, the cost sucked. I was in for an oil change and my back up camera was hazy. Oil change was fine, but they came back and told me the camera needed to be replaced on a More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicholson, service
Jun 10, 2019 -

Pat McGrath Dodge Country responded

Thank you for taking the time to leave us this feedback on your recent service visit. We're glad to hear that you were satisfied with the customer service you received at your recent visit, but are sorry to hear about your frustrations with your current vehicle. If you have any other feedback or would like to reach out to discuss your experience with us, I would be happy to talk with you. Murphy McGrath, General Manager | murphy@mcgrathauto.com | 319-393-4610

June 03, 2019

New Vehicle Purchase Everyone at Pat McGrath's provided excellent service and helped make the purchase of my new vehicle an enjoyable experience. They answered all questio More

by jsshea235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Hill
Jun 03, 2019 -

Pat McGrath Dodge Country responded

Thank you for taking the time to leave us this great review! We're so happy to hear that you had such an excellent experience working with Ken, and we'll be sure to pass on your kind words. Thank you again for the chance to assist you with your new Jeep, and please let us know if we can assist you again!

May 29, 2019

Great service All recalls and oil change were conducted in a timely manner. Not my first visit. Everything was explained thoroughly and all work was completed and More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Boyd
May 29, 2019 -

Pat McGrath Dodge Country responded

Ron, thank you so much for your continued business and for letting us know how your recent experience with our service department went! We'll be sure to let Kirk know how much you appreciated his help, and we're here to help if you ever need anything!

May 19, 2019

Service Great service , Stacy was great help! I had my oil changed and had new tires put on my 2015 Ram , they were fast and friendly More

by Harrisjd8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy
May 20, 2019 -

Pat McGrath Dodge Country responded

Thank you for sharing this great feedback! We're incredibly grateful to have Stacy our team, and it's fantastic to hear that she provided you with such an efficient, personal experience during your recent service visit. Please let us know if we can assist you again!

May 11, 2019

Service Friendly fast professional service. The service department was ready for my scheduled appointment when I arrived, Service was provided in a timely man More

by Cyndie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Neuhaus
May 13, 2019 -

Pat McGrath Dodge Country responded

Cyndie, thank you for taking the time to let us know about your recent service visit! We really appreciate you choosing us for your service needs, and it's great to hear that you had such a friendly, efficient experience. If you ever need anything, please don't hesitate to let us know!

May 04, 2019

It was easy! Probably the easiest new car purchase I have made. Did the preliminary search online and narrowed down to two vehicles before going to the lot. Everyo More

by Annebc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blaber
May 06, 2019 -

Pat McGrath Dodge Country responded

Thank you for taking the time to leave us this glowing feedback, Anne! We really appreciated the chance to assist you with your new vehicle and we're so glad to hear that John and the rest of our Dodge team provided you with such excellent service every step of the way. Enjoy your new van!

April 25, 2019

Answered all questions. Very helpful. Chelsea was very helpful, and answered all our questions. She is very personable. I enjoyed dealing with a positive individual. She is a good ambassad More

by 16penny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Trcka
Apr 25, 2019 -

Pat McGrath Dodge Country responded

Thank you for sharing this great feedback! Chelsea is truly an invaluable asset to our team and does an amazing job maintaining relationships with her customers. Make sure to keep in touch and let us know if you need anything!

April 24, 2019

Nice people until the sale is final. Only 1 stars cause the salesmen were nice. Otherwise they over charged us and lied to us. And now are refusing to fix the situation. Only went with M More

by JeepOwner82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake Long, Taylor Stoutner, Murphy McGrath, Gavin McGrath
Apr 25, 2019 -

Pat McGrath Dodge Country responded

Peter, I'd like to hear more about your experience with us. This is not how we want our customers to feel and we believe in making necessary changes as needed to improve our services. When you get the chance, please feel free to reach out to me. Murphy McGrath, General Manager | murphy@mcgrathauto.com | 319-393-4610

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