Pat McGrath Dodge Country
Cedar Rapids, IA
Filter Reviews by Keyword
By Type
Showing 323 reviews
Service Friendly fast professional service. The service department was ready for my scheduled appointment when I arrived, Service was provided in a timely man Friendly fast professional service. The service department was ready for my scheduled appointment when I arrived, Service was provided in a timely manner while I waited in the comfortable waiting area, More
It was easy! Probably the easiest new car purchase I have made. Did the preliminary search online and narrowed down to two vehicles before going to the lot. Everyo Probably the easiest new car purchase I have made. Did the preliminary search online and narrowed down to two vehicles before going to the lot. Everyone was professional and easy to work with. More
Answered all questions. Very helpful. Chelsea was very helpful, and answered all our questions. She is very personable. I enjoyed dealing with a positive individual. She is a good ambassad Chelsea was very helpful, and answered all our questions. She is very personable. I enjoyed dealing with a positive individual. She is a good ambassador for McGrath. More
Nice people until the sale is final. Only 1 stars cause the salesmen were nice. Otherwise they over charged us and lied to us. And now are refusing to fix the situation. Only went with M Only 1 stars cause the salesmen were nice. Otherwise they over charged us and lied to us. And now are refusing to fix the situation. Only went with McGrath cause they were the only dealership that would honor the correct online pricing. They burned us in the past and I guess we should have known better to go back. In 2011 they sold us a lemon, then the car we replaced it with was way over priced. In 2013 we were looking at a Dodge Dart and they ran our credit without us filling out a credit app, then they ran it for 7 hard inquires for a vehicle we never bought, dealers are only suppose to do soft inquires until a purchase is made. As a result our credit took a huge hit and made us look bad to other dealers so we almost couldn't buy any car. Finally in 2018 there was 3 rebates on the table and were included in our negotiations but when it came to the paperwork they weren't included. We qualified for all 3 rebates but they chose not to honor them. And when I tried contacting the dealer about a refund they said too bad. More
Quick It no time to negotiate (mostly online), the speed of the paperwork was great and the salesperson was extremely knowledgeable and gave us his full att It no time to negotiate (mostly online), the speed of the paperwork was great and the salesperson was extremely knowledgeable and gave us his full attention. More
Best car buying experience around!!! Edward Prime AKA "Skip" did an excellent job helping us get approved for our new Jeep Cherokee. The whole process was quick and smooth, plus the whole Edward Prime AKA "Skip" did an excellent job helping us get approved for our new Jeep Cherokee. The whole process was quick and smooth, plus the whole team that is working there at Pat McGrath was very friendly and informative through out the whole process. I would highly recommend them to ANYONE looking to purchase a new or used vehicle. I look forward to doing business with you guys in the future! More
Amazing experience I was able to get into the vehicle I wanted. I was given a great deal on my trade in! Everyone who I worked with explained the process very well and a I was able to get into the vehicle I wanted. I was given a great deal on my trade in! Everyone who I worked with explained the process very well and answered all questions I had. The process was made very easy by the helpful employees at the Jeep used car location! More
GREAT WORK Cause you guys did a great job. Its my first time to do a interior on my car and I was really pleased with your work, you guys made my day when I seen Cause you guys did a great job. Its my first time to do a interior on my car and I was really pleased with your work, you guys made my day when I seen my vehicle, it just looked like a brand new car to me. Keep up the great work, and I will see you guys back and I will be telling people how great work you did too, Thank u again!!! More
Chad and everyone in the dealership were really friendly Definitely would check with dealership next time. Left me know by text how the process of getting my ram ready for coming in to pickup my vehicle. Definitely would check with dealership next time. Left me know by text how the process of getting my ram ready for coming in to pickup my vehicle. More
Great to good to bad First visit great, sales associate went above and beyond to help search for different vehicles and drove to surrounding McGrath locations to test driv First visit great, sales associate went above and beyond to help search for different vehicles and drove to surrounding McGrath locations to test drive vehicles. Second visit wanted to take numbers on a vehicle, not necessarily planning on purchasing. When I told them I wanted to think on about the offer, associate became agitated and even brought over manager to tag team the sale (would not take no for answer). Finally broke down and agreed to purchase the vehicle, went to talk to the finance department where they then proceeded to try and shove more services down my throat adding on to the overall cost. If your going to purchase fro. This dealer be prepared for a low trade offer, associates pushing for a sale, and fee on top of fee to be added to your purchase. Not meant to be a rant but hope this helps with your purchasing decision. More