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Pat McGrath Dodge Country

Cedar Rapids, IA

4.5
323 Reviews

4610 Center Point Rd NE

Cedar Rapids, IA

52402

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Showing 323 reviews

September 27, 2019

Very Pleasant Very satisfied with the service. Gavin was very pleasant and knowledgeable about our selection. Gavin Included both of us in his responses to our que More

by rrnkm56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Schmit, Gavin Pospisil
Sep 28, 2019 -

Pat McGrath Dodge Country responded

Gavin had such a great time helping you out! Congrats on the new Pacifica! We are so thankful for your business and hope to see you again in the future.

September 27, 2019

Service dept lacks much to be desired. I've caught service advisors in long drawn out lie and the advisor is, unfortunately, still employed there. I've been back over 10 times so they c More

by AdamO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate - service
Sep 28, 2019 -

Pat McGrath Dodge Country responded

Adam, thank you for taking the time to leave us this feedback. We strive for our customers to have an excellent experience and if there's anything we can do to improve, we want to do it. We really appreciated the chance to discuss this with you, please feel free to reach back out if you have any further information or questions.

September 21, 2019

I trust these people!! I think many of us agree that "trust" has to be earned. I have purchased my last 2 vehicles at McGraths and have had all service done there. I am p More

by Dotsheldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the names.
Sep 21, 2019 -

Pat McGrath Dodge Country responded

Dot, thank you for sharing this outstanding review! It's fantastic to hear you were able to find exactly what you were looking for, including fantastic customer service, from our Dodge Country team. Please don't hesitate to let us know if we can assist you again!

September 18, 2019

Dealership from xxxx Went to look for a used suv, told the sales associate about are needs, and about are trade. We told him that we had little to no money for a down paym More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Wilt
Sep 20, 2019 -

Pat McGrath Dodge Country responded

Chris, I was sorry to hear this and immediately began to look into it further. After doing some digging and coordinating with my staff, I've unfortunately been unable to find a record of having worked with you or a recent visit like the one you've described. We're located at 4610 Center Point Road in Cedar Rapids, is it possible that you visited a different store?

September 16, 2019

Great Experience! Everyone we came in contact with from sales to financing was great to work with. We would make a purchase with McGrath again for sure! More

by tkinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Seth Jellison and Zach in financing
Sep 17, 2019 -

Pat McGrath Dodge Country responded

This is fantastic to hear, thank you so much! We had such a great time getting to know you and definitely look forward to working with you again. Enjoy your new truck!

September 14, 2019

Fast service very friendly Great price on the new vehicle very easy process very kind and considerate people will buy our next vehicle there and will tell our friends about ther More

by 563 toms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blaber
Sep 14, 2019 -

Pat McGrath Dodge Country responded

Thank you for this great review and recommendation, Tom! It was such a pleasure being able to assist you in your vehicle search, and we're happy to hear John Blaber made sure you received outstanding service every step of the way. Please let us know if we can assist you again!

September 13, 2019

Excellent sales service The sales associate did an exceptional job with understanding my needs and fitting me to the best vehicle. They were very flexible and the process was More

by Jacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blaber
Sep 13, 2019 -

Pat McGrath Dodge Country responded

You were great to work with too, Jacob! Thank you for leaving us this shout out, we appreciate your business more than you know. Enjoy your new RAM!

September 10, 2019

Good experience I needed a recall done on my car, I was able to make the appointment online. The day of the appointment went very smooth. Easy to work with. More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the guys name
Sep 12, 2019 -

Pat McGrath Dodge Country responded

This is great to hear, Heather! Thank you so much for the chance to assist you with your service needs. We're happy to hear that we were able to make the process simple and straightforward and we appreciate your feedback. Let us know if we can assist you again!

September 09, 2019

Many thanks! I really appreciate the attention given to me to fix my car so quickly. I was out of town when my alternator melted down, and the service department w More

by Atp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Covington
Sep 10, 2019 -

Pat McGrath Dodge Country responded

Thank you so much for choosing us for your service needs! We're definitely lucky to have people like Ray on our team, and it's so gratifying to hear that he made sure you received excellent service every step of the way. If you ever need anything, please don't hesitate to let us know!

September 07, 2019

Overall we found the Van we were looking for We called ahead to set up an appointment and were given a specific name. When we arrived that person was not around or available. That is something More

by DCutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Jellison and Shane Schmit
Sep 09, 2019 -

Pat McGrath Dodge Country responded

Thank you for taking the time to leave us this feedback, and congratulations on your new Pacifica! We're glad to hear that Seth made sure you received great service, and we'll be sure to share your kind words with him. If you ever need anything or have any further feedback for us, please let us know

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