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Pat McGrath Dodge Country

Cedar Rapids, IA

4.6
329 Reviews

4610 Center Point Rd NE

Cedar Rapids, IA

52402

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Showing 329 reviews

October 22, 2019

Honest, Straightforward, and Helpful Service team is approachable and honest. They answer questions in the manner you request and are timely, straightforward and helpful. Recommend them More

by rcstilgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Nathan Neuhaus
Oct 24, 2019 -

Pat McGrath Dodge Country responded

Thank you for taking the time to leave us this great review! We appreciate your business and will be sure to let Brian know how much you appreciated his help. If you ever need anything, please don't hesitate to reach out!

October 21, 2019

New car Chelsea was very easy to work with She was very pleasant. And was very helpful explaining all the features in the car and setting up the Bluetooth More

by Colleen1red
Recommend Dealer
Yes
Employees Worked With
Chelsea
Oct 21, 2019 -

Pat McGrath Dodge Country responded

We were so happy to have been able to assist you with your new Jeep! Thank you so much for your business. We hope to see you again in the future, take care!

October 15, 2019

Edward "Skip" Prime is a great salesman Overall experience was good but with some bumps along the way a great deal was made. Edward "Skip" Prime was great for still being new to sales. I was More

by Matt S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward "Skip" Edwards
Oct 17, 2019 -

Pat McGrath Dodge Country responded

Thank you for this outstanding review, Matt! We truly appreciated the chance to work with you from a bit of a distance, and we'll be sure to share your kind words with Edward. Enjoy your new RAM!

October 03, 2019

every thing was taken care of that I asked Steven was very help full and took care of every con sern that I asked him about. the time spent was less than what thay said and that helped me a lot More

by tdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 03, 2019 -

Pat McGrath Dodge Country responded

Thank you for taking the time to let us know how we did! We appreciate the feedback and are pleased that your experience with Stephen has been so positive. We are here if you ever need anything, thanks again!

October 03, 2019

Good service in service drpartment. Fast and knowledgeable. They don't stand behind what sales or financial people say about your warranty or go to bat for you over others in the company with e More

by Unhappy1
Recommend Dealer
Yes
Employees Worked With
John doe
Oct 03, 2019 -

Pat McGrath Dodge Country responded

We're sorry to hear this and would like to hear more about your experience. This absolutely is not the kind of experience we want our customers to have, and we would greatly appreciate further insight to look into this. Whenever you get the chance, please feel free to reach out. Murphy McGrath, General Manager | murphy@mcgrathauto.com | 319-393-4610

September 28, 2019

Excellent service and treatment We drove from Dubuque to Cedar Rapids to deal with McGrath Jeep and it was well worth the trip! Great customer experience all around and the dealersh More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Long for sales, Katie on social media, and Katie for the sale closing
Sep 30, 2019 -

Pat McGrath Dodge Country responded

This is so great to hear, Joe! It was such a pleasure being able to you and your daughter in your vehicle search, and we're so happy to hear that Kattie and Jake made sure you had an outstanding experience! If you ever need anything, please don't hesitate to reach out.

September 27, 2019

Very Pleasant Very satisfied with the service. Gavin was very pleasant and knowledgeable about our selection. Gavin Included both of us in his responses to our que More

by rrnkm56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Schmit, Gavin Pospisil
Sep 28, 2019 -

Pat McGrath Dodge Country responded

Gavin had such a great time helping you out! Congrats on the new Pacifica! We are so thankful for your business and hope to see you again in the future.

September 27, 2019

Service dept lacks much to be desired. I've caught service advisors in long drawn out lie and the advisor is, unfortunately, still employed there. I've been back over 10 times so they c More

by AdamO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate - service
Sep 28, 2019 -

Pat McGrath Dodge Country responded

Adam, thank you for taking the time to leave us this feedback. We strive for our customers to have an excellent experience and if there's anything we can do to improve, we want to do it. We really appreciated the chance to discuss this with you, please feel free to reach back out if you have any further information or questions.

September 21, 2019

I trust these people!! I think many of us agree that "trust" has to be earned. I have purchased my last 2 vehicles at McGraths and have had all service done there. I am p More

by Dotsheldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the names.
Sep 21, 2019 -

Pat McGrath Dodge Country responded

Dot, thank you for sharing this outstanding review! It's fantastic to hear you were able to find exactly what you were looking for, including fantastic customer service, from our Dodge Country team. Please don't hesitate to let us know if we can assist you again!

September 18, 2019

Dealership from xxxx Went to look for a used suv, told the sales associate about are needs, and about are trade. We told him that we had little to no money for a down paym More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Wilt
Sep 20, 2019 -

Pat McGrath Dodge Country responded

Chris, I was sorry to hear this and immediately began to look into it further. After doing some digging and coordinating with my staff, I've unfortunately been unable to find a record of having worked with you or a recent visit like the one you've described. We're located at 4610 Center Point Road in Cedar Rapids, is it possible that you visited a different store?

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