Pat McGrath Dodge Country
Cedar Rapids, IA
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I went in to have a tire checked I worked with Steven in the service department. Steven was very courteous and listened to my issue. After checking my tire , (I actually had a small I worked with Steven in the service department. Steven was very courteous and listened to my issue. After checking my tire , (I actually had a small nail in it) Steven told me that because I was a loyal customer he would "take care of me". Simply put he was awesome. I felt like my needs mattered and Steven treated me like I was an important customer. Thanks Steven for making my experience a great one! More
New Jeep owner I really enjoyed working with Brady Bernauer and his colleagues. He was able to answer himself or get the information I would ask from his colleagues. I really enjoyed working with Brady Bernauer and his colleagues. He was able to answer himself or get the information I would ask from his colleagues. Everyone at your dealership was friendly and respectful. I will recommend your dealership to anyone looking for a new or used vehicle and check with you for future purchases. Thanks again. More
Good experience I knew the truck that I wanted and I knew what a fair price was because I had done the research. I drove quite a distance to McGraths after having an I knew the truck that I wanted and I knew what a fair price was because I had done the research. I drove quite a distance to McGraths after having an email conversation with Gavin Pospical. He was responsive and polite, and the dealer website showed a big selection. When I arrived I looked at two trucks, picked the one I liked and made an offer. There was a bit of negotiation and the deal was done. Very straightforward. Nice reasonable people. Love my new truck. Ram Laramie 1500 5.7 L More
$$$ 5000 less trade value than another dealer 10-20-19, after reviewing some of the posts on google I noticed some bad reviews but decided to visit anyway. Unfortunately, I recommend you try anoth 10-20-19, after reviewing some of the posts on google I noticed some bad reviews but decided to visit anyway. Unfortunately, I recommend you try another dealer unless you want to loose money on your trade. I have a 2015 ram that kbb says is worth 15605-18074 trade value. The dealer asked what I still owed on my truck, red flag, which was 10000 dollars. After about an hour of wasting my time they said we can give you what you owe on your truck, 10000! What a bunch of crooks. I bet you would like to make 5000- 8000 on my trade. Buyer beware, be informed on what your vehicle is worth before dealing with these people or better yet save your time and don’t deal with them. More
Honest, Straightforward, and Helpful Service team is approachable and honest. They answer questions in the manner you request and are timely, straightforward and helpful. Recommend them Service team is approachable and honest. They answer questions in the manner you request and are timely, straightforward and helpful. Recommend them if need of FCA service. More
New car Chelsea was very easy to work with She was very pleasant. And was very helpful explaining all the features in the car and setting up the Bluetooth Chelsea was very easy to work with She was very pleasant. And was very helpful explaining all the features in the car and setting up the Bluetooth More
Edward "Skip" Prime is a great salesman Overall experience was good but with some bumps along the way a great deal was made. Edward "Skip" Prime was great for still being new to sales. I was Overall experience was good but with some bumps along the way a great deal was made. Edward "Skip" Prime was great for still being new to sales. I was impressed with the management team in honoring a mistake on the website that cost them out of pocket. So far sales after the sales is great they are getting my truck to put a bedliner in and give me a loner and I live 100 miles from McGrath. Go in and ask for Skip! More
Good service in service drpartment. Fast and knowledgeable. They don't stand behind what sales or financial people say about your warranty or go to bat for you over others in the company with e knowledgeable. They don't stand behind what sales or financial people say about your warranty or go to bat for you over others in the company with ethical issues. More
every thing was taken care of that I asked Steven was very help full and took care of every con sern that I asked him about. the time spent was less than what thay said and that helped me a lot Steven was very help full and took care of every con sern that I asked him about. the time spent was less than what thay said and that helped me a lot. More
Excellent service and treatment We drove from Dubuque to Cedar Rapids to deal with McGrath Jeep and it was well worth the trip! Great customer experience all around and the dealersh We drove from Dubuque to Cedar Rapids to deal with McGrath Jeep and it was well worth the trip! Great customer experience all around and the dealership is spotless. From start to finish we were impressed with the McGrath staff. Nice to see such good customer service!! More